koreyb
join:2005-01-08
Etobicoke, ON
 ·Primus Talkbroadband
 ·TekSavvy Solutions..
|  Users of VoIP
I've been in touch with Teksavvy as I have documented some issues with VoIP during times since the Bell throttle has been put in place.
It's important that IF you have VoIP services from any provider be it Primus, Vonage, Call Centric etc. and notice audio issues on either end of the line, to the point if it makes the VoIP service unusable, document the issues experienced and times.
Once documented, please send a copy to Teksavvy or your own ISP.
NOTE: They may need to take your full info down to submit to the CRTC.
This is the only way to have your concerns fully heard by the CRTC on this issue as it appears. |
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ultracat
join:2008-01-30
Toronto, ON
·TELUS
·Bell Sympatico
·TekSavvy Solutions..
| When I was throttled (haven't been for several days now, no explanation from Bell but obviously I'm happy), my VPN, VOIP and gaming were all affected in addition to downloading. In particular, for VoIP I use a small toronto provider called VBuzzer. What I noticed was that in the evenings calls became pretty much useless. The calls cut in and out like really bad cell phone reception sounds like. There were certain Canadian phone numbers I could normally dial with VoIP that simply wouldn't connect during throttling. Since I'm not throttled at present, everything is back to normal (great call quality). |
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koreyb
join:2005-01-08
Etobicoke, ON
·Primus Talkbroadband
·TekSavvy Solutions..
| reply to koreyb
Document when you notice this happening and let Teksavvy/Rocky know for sure.
The key is time, cause for me, it's clear as day that the throttle is effecting VoIP.
The more people who document this, and get it to their ISP's to include in the CAIP report to the CRTC the better. |
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theninjasqua
join:2007-09-26
Oakville, ON | reply to koreyb
Also make sure to indicate if you were using any P2P programs at the time.
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-theninjasquad |
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