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Forums » US Telco Support » Verizon » Verizon FIOS TV » Local channel converter limited to 2-49
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Finally, got all those new HD channels »
« FIOS TV Only  
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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS

reply to birdfeedr
Re: Local channel converter limited to 2-49

DCT700 details.

Version 04.10
Build 20071005-1512
Firmware 03.18
Platform ID 176

Maybe these are newer ones that are being specifically targeted to the GoDigital project, different than the ones being distributed for fee.

If your free DCT700 converts all channels, are your hardware details the same?


Telcoguru
Premium
join:2005-08-22
Fresh Meadows, NY
I've installed a few dozen so far and everyone of them has gotten all of the channels subscribed to. I would call the FSC and tell them to hit that box again to see if it brings up the remaining channels.


HenryFarpolo
Premium
join:2003-08-31
Andover, MA

reply to birdfeedr
said by birdfeedr See Profile :

DCT700 details.

Version 04.10
Build 20071005-1512
Firmware 03.18
Platform ID 176

Maybe these are newer ones that are being specifically targeted to the GoDigital project, different than the ones being distributed for fee.

If your free DCT700 converts all channels, are your hardware details the same?
I have four DCT700's with the same details, and I get all channels, including premiums.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS

reply to Telcoguru
I called, they zapped, and it works.

For the record, there were two attempts at activation, one auto-bot reset, and one live person reset.

FSC tech said he has a number of things he can do. When I told him the auto-bot reset gave me partial results, he did whatever he did, and it now works. He said he could have issued the weakest command, but he did something a step above that.

Thanks all for your assistance, including the FSC person.

I'll say it again here. I have not had a billing or service problem that was not resolved to my satisfaction when I talked to a Verizon person.


Telcoguru
Premium
join:2005-08-22
Fresh Meadows, NY
Glad to hear it is working correctly. Enjoy it.
Forums » US Telco Support » Verizon » Verizon FIOS TVFinally, got all those new HD channels »
« FIOS TV Only  


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