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Forums » US Cable Support » W.O.W. » Who's using their own cable modem?
 
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jmr

@att-inc.com		reply to rjackal
Re: Who's using their own cable modem?

I would ask WOW for a new modem. I had a SA from Time Warner and had the same problem. When I switched to WOW!, I no longer had a SA. Instead, I have an Arris. Request one of those.
to forum · permalink · 2008-04-22 17:09:13 · Reply to this


Nastay

@sigecom.net

 I used a Motorola surfboard modem for 3 years with Sigecom before WOW bought them out last year. I used it for several months after they did the WOW switchover. Last fall I had some massive problems that were not modem related at all with my internet connection dropping me from online games, but WOW would not give me any technical support unless I rented a modem from them.
to forum · permalink · 2008-04-22 17:46:45 · Reply to this

doormans

join:2002-11-17
Roseville, MI

reply to jmr
said by jmr :

I would ask WOW for a new modem. I had a SA from Time Warner and had the same problem. When I switched to WOW!, I no longer had a SA. Instead, I have an Arris. Request one of those.
Do you have voip? I do and was under the impression from WOW only the arris were for voip. I know before the voip I had an SA with nary a problem. Just curious if it had changed.
to forum · permalink · · 2008-04-22 22:19:39 · Reply to this


jmr

@att-inc.com		 I am in Cleveland and I had an Arris both before and after I got VOIP. It is the only modem they had available to me in Cleveland.
to forum · permalink · 2008-04-22 22:39:41 · Reply to this

doormans

join:2002-11-17
Roseville, MI		 Ok. Just good info to have.
to forum · permalink · · 2008-04-23 05:46:35 · Reply to this
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