Gary A
join:2008-03-02
Odessa, FL
 ·Embarq
 ·Verizon FIOS
| reply to bgraham
Re: [FiOS] e-mail problem
Setup instructions can be found here for Outlook Express: »netservices.verizon.net/portal/l···Id=16777
There are additional help pages for Vista MS Mail, Outlook 2002, Outlook 2003 and for the Mac. |
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bgraham
join:2001-03-15
Smithtown, NY
·Verizon FIOS
| reply to dainbramage
I had not used my VZ email in over a year. I set it up when I got DSL 4 years ago and it worked just fine when I got FIOS 2 years ago. I cannot remember when I last got any email from this account.
I use my own domain name for my email address so have no use for VZ email. Last week my server went down and I needed my VZ email. Of course it never worked.
I went to the verizon.net web page and read the email set up and found out that the old mail.verizon.net was replaced with incoming/outgoing.verizon.net. That never worked either, then I changed the account set up where it says "My outgoing server (SMTP) requires authentication". Now everything works just fine.
Nowhere does VZ mention this on their web site help. |
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darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
 ·Comcast
| reply to dainbramage
said by dainbramage  :The FiOS tech told me to call Microsoft, but I know there is a webpage out there that holds the emails for Outlook Express since I linked to it so I could get some of my emails a while back. All the Verizon support is for Yahoo mail. This is strange since Outlook express' POP3 server is incoming.verizon.net and the StMP server is outgoing.verizon.net. And to sign in, I have to use my.name@verizon.net. When I had DSL there used to be a web page that I could go to so I could check my email when DSL was acting up. So, if anyone remembers when that would be great. Thanks in advance. A few things: POP is a way of (usually) downloading your email from Verizon's mail server(s) to your local computer. Once you do that (and unless you have it explicitly configured to do otherwise), that email is now on your computer/harddrive and only newer email will then show up on Verizon's server.
The "web page" you're referring to is probably something like: »webmail.verizon.net/signin/ which will only have access to your email that is still on Verizon's mail server(s).
incoming.verizon.net and outgoing.verizon.net actually are NOT for Verizon/Yahoo mail server; those are incoming.yahoo.verizon.net and outgoing.yahoo.verizon.net
If you want to try narrowing down the problem between Verizon's POP servers or Outlook Express, download a different POP/mail client, configure it not to delete items off the mail server and then try to connect to incoming.verizon.net and see that works or not. |
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dainbramage
I'M Just Not That Into Me
Premium
join:2000-09-02
Lynn, MA
clubs:  
·Verizon FIOS
| reply to dainbramage
The FiOS tech told me to call Microsoft, but I know there is a webpage out there that holds the emails for Outlook Express since I linked to it so I could get some of my emails a while back.
All the Verizon support is for Yahoo mail. This is strange since Outlook express' POP3 server is incoming.verizon.net and the StMP server is outgoing.verizon.net. And to sign in, I have to use my.name@verizon.net.
When I had DSL there used to be a web page that I could go to so I could check my email when DSL was acting up. So, if anyone remembers when that would be great. Thanks in advance.
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They say God has existed from the beginning of time and will exist beyond the end of time.
Can you imagine trying to sit through his home movies? |
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