openbox9
join:2004-01-26
Navarre, FL
 ·Mediacom
| reply to wth
Re: [IA] Internet only gets penalized for not having TV service?
said by wth  :said by GrandMstrBud :they said it's because I don't have cable service so they charge me an extra $15 per month just because I don't want their cable TV service. You don't get penalized, you just don't get the $15/month discount because you only carry the one service. Bingo. Mediacom isn't penalizing, they're rewarding you for purchasing additional services. |
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burner50
Pinlifter
Premium,VIP
join:2002-06-05
Broken Rail
·Mediacom
 ·FrontierNet Intern..
| said by openbox9 :said by wth :said by GrandMstrBud :they said it's because I don't have cable service so they charge me an extra $15 per month just because I don't want their cable TV service. You don't get penalized, you just don't get the $15/month discount because you only carry the one service. Bingo. Mediacom isn't penalizing, they're rewarding you for purchasing additional services. Not really, because there is an EXTRA charge on the bill...
Last i knew there was. I'll have to see when I get my first bill in the mail... |
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GrandMstrBud
join:2005-05-25
Davenport, IA | Yes there is an extra charge on the bill so if you just have Internet then you will see 2 charges for one service. |
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wardfan
join:2007-08-14
61245
·Mediacom
| reply to burner50
said by burner50 :Not really, because there is an EXTRA charge on the bill... Last i knew there was. I'll have to see when I get my first bill in the mail... I agree, if it shows up as an EXTRA fee then it is a PENALTY NOT a lack of reward. And it F-ing sucks. |
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openbox9
join:2004-01-26
Navarre, FL | Ok, so it's a penalty. Subscribe to a second service if it "sucks" that badly. |
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Iowa VIP
join:2006-11-17
Dubuque, IA
| reply to wardfan
There has to be some cost/expense advantages for MediaCom to have customers with multiple services. (one bill to mail out, only one house to service, etc...) I would also guess that a customer with multiple products is more likely to stick around longer the a customer with a single product. Since TV is MediaCom's primary business, it would makes sense to give the discount to the secondary service. It is the same reason why the 2nd phone on a cell phone plan is only a fraction of the cost of the first phone. |
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Anonymous
Premium
join:2004-06-01
IA
| The extra item on the bill is "HSD BASIC" and it's a $15 fee. Some people may describe it as a penalty, others as a discount for having another service. Either way you get better rates with bundling.
It does not matter what they describe it.
Example - phone service only is $49.99, with one more service it's $39.99 and with two more services it's $29.99. They don't add additional fees they simply state the price on your bill.
I guess they should do this for HSD to so people would not complain? |
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