bobo22
join:2007-11-11
edit:
May 2nd, @01:04PM
| reply to El Quintron
Re: Primus
Hey, I switched to the Primus bundle a few months ago. I have to admit their customer service is not very good, you're better off sending them support ticket (via their website), else you'll have to wait a long time. You also have to make sure that when sending a ticket you show that you know your stuff, else a "Primus agent" will call you and tell you to delete your IE's/Firefox' cache or reset your modem... I've had quite a hard time dealing with them.
However, I live close to one of the DSLAM and I get about 3.5Mbps down/700Kbps (No caps either) up which is pretty decent for the price i'm paying.
Before I switched to Primus, I was will Bell Sympatico and their customer service wasn't any better, maybe worse... We were their client for 6+ years and they gave us a higher price fee per month and restrictions when we had to renew our contract..
All in all, call Primus to check if you live close to one of their DSLAM! |
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