auggy
Premium,Mod
join:2001-12-24
Brockville, ON
 ·Cogeco Cable
 ·Bell Sympatico
Host:
Microsoft Help
| reply to Raf
Re: [Vista] Printer that prints test page--but won't print in IE
said by Raf :
Zelfde probleem met hp photosmart 3310 all-in-one en eveneens opgelost na het verwijderen van avg 8.0.
Thanks for the follow-up. Here's a translation from Dutch to English of what you said using Babel Fish:
"Same problem with hp photosmart 3310 all-in-one and also solved after removing avg 8.0". |
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Raf
@telenet.be | reply to Jan Janowski
Zelfde probleem met hp photosmart 3310 all-in-one en eveneens opgelost na het verwijderen van avg 8.0. |
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Wibble
@co.uk
| reply to Jan Janowski
Have exactly the same problem with Vista SP1 and Kaspersky KAV2009.
KAV7 was fine.
The brand new KAV2009 stops printing only from within IE7.
Uninstall it and it all works again.
Obviously these companies have both screwed something up in exactly the same way. |
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Jan Janowski
join:2000-06-18
Skokie, IL
·AT&T Midwest
1 edit | reply to Jan Janowski
Vista Home Premium.
I just left AVG V8, switched to AVAST, and what do you know, I can print in IE7 Protected Mode Again!!!
Came here to indicate that, and find the answer waiting here for me!!
Thanks swindmill!!!!
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Looking for 1939 Indian Motocycle |
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Bazza
@ntl.com
| reply to Jan Janowski
 Problem solved - AVG is the cause of the printing issues. I have just uninstalled version 8 and am now using a product provided by my ISP which is also free. It a shame as AVG has been a good product. |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| reply to swindmill
said by swindmill  :Do any of you happen to be using AVG antivirus? I've read reports on other forums that this issue is caused by updating to AVG 8.0 whereas the older 7.X releases didn't have the issue. I'm investingating this now, as a client of mine who upgraded his AVG is now experiencing the problem printing in IE7 to his HP DeskJet 6500. As a matter of fact, yes, the unit I came across was running AVG 8.0. If I can get access to it I wil uninstall it and see what happens. Thanks for the pointer.
As an aside, I was using AVG 8.0 on my home computer but found it caused Windows Explorer to lockup for long periods of time and caused some programs to take several minutes to load. Upon removal, everything returned to normal, upon reinstall, it all went to heck, uninstall, back to normal.
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"Don't steal. The government hates competition." |
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Bazza
@ntl.com | reply to Jan Janowski
I have the same printing problem with a HP2575. THe problem occurs with both AVG 7 and AVG 8 so I still think the route of the problem is with HP drivers or IE 7. |
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tcottengim
@pacbell.net
| reply to swindmill
I can confirm that AVG 8.0 will cause this problem in Vista Home Premium  .
This morning I was using IE just fine. Upgraded AVG at lunch and could not print (Laserjet 4200 with an EIO). Reverted AVG and can print. |
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swindmill
join:2002-07-12
Macomb, MI
| reply to swindmill
I wasn't able to get printing from IE working with any combination of AVG 8.0 settings. I reverted back to a copy of 7.5 I had downloaded and all is well. It seems in my case the problem isn't with HP drivers or Vista, but only rears it's head when AVG 8.0 is installed. |
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swindmill
join:2002-07-12
Macomb, MI | reply to swindmill
After removing AVG 8.0 I am now able to print to a Deskjet 6500 from IE7 under Vista SP1. I'm reinstalling AVG and will play with AVG settings in order to see if I can get printing to work with AVG installed. |
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swindmill
join:2002-07-12
Macomb, MI
| reply to Jan Janowski
Do any of you happen to be using AVG antivirus? I've read reports on other forums that this issue is caused by updating to AVG 8.0 whereas the older 7.X releases didn't have the issue. I'm investingating this now, as a client of mine who upgraded his AVG is now experiencing the problem printing in IE7 to his HP DeskJet 6500. |
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Jan Janowski
join:2000-06-18
Skokie, IL
·AT&T Midwest
|  reply to Jan Janowski
As a point of reference, the laptop arrived without Vista SP1, and the problem was there, too.
In fact, I thought I mentioned that I installed SP1 as a potential fix for the problem, and it didn't help at all.
HP Tech Support mentioned that it was a Microsoft issue, but since HP is pointing at Microsoft, Microsoft will not answer the phone and points me to Dell, and Dell says it's not THEIR issue... I would tend to agree the fault lies at multiple doorsteps, if for only that EACH ONE of the companies involved were going out of their way to explain it is not THEIR FAULT.
Wouldn't you think that the companies would talk to each other now and then??
You'd also think that a company would get better Public Relations by explaing they've heard of a problem and are working on it, rather than participating on a:
CIRCLE JERK OF FINGER POINTING?
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Looking for 1939 Indian Motocycle |
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bcastner
Premium,VIP,MVM
join:2002-09-25
Chevy Chase, MD
clubs: | reply to esornad7
quote:
You will see "Starting Windows Millennium Edition..." as XP uses some of ME's coding.
XP uses no code from ME.
You are booting to DOS, not XP, for your test. |
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esornad7
@rr.com
| reply to Jan Janowski
Yep, ran a virtual machine, and without SP1 installed, it works fine, but as soon as I install SP1, the printing from IE no longer works, so it is both HP's and Microsoft's faults, but also neither one of their fault's alone. It must be that the programmers at HP were lax on their coding, so that when Microsoft fixed the flaw in some part of the code, the HP driver was broken for IE printing. Until I get some time, and also load my new version of Visual Studio, I will not know which file is the culprit. It does seem that the ball is in HP's lap to correct, but in their defense, it WAS working pre-SP1. I love my HP machines, and I will not use anything BUT HP's on my network. And I love Vista...as it is FINALLY an OS that makes proper sense, and does the things I NEED and WANT it to do. I have been beta testing Windows since the days of 31 floppies for 95. And yes, I am one of the few who enjoyed Windows ME. For those that like XP, but hate ME, create an emergeny start-up disk in XP (if you have a floppy drive), then boot from that. You will see "Starting Windows Millennium Edition..." as XP uses some of ME's coding. |
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esornad7
@rr.com
| reply to Jan Janowski
I have been using Vista since the early Beta stages, and I use two HP machines on my network, 7410 and the Photosmart 3210. Only a couple of days ago did I have an issue with printing from IE. I intend to run some tests in a virtual machine to see if it is SP1 for Vista that is causing the issue, as I had not really printed anything since the day SP1 was released. I truly do not think it really is HP's fault, but a breaking of software from the added security features enabled by SP1, since I did a complete removal and reinstall (w/o updating from HP) and still the same result. When I tried to run updates, I got various error messages and failures, which did not happen prior to SP1. Vista was mostly better pre-SP1, but everyone in business would not consider Vista until a service pack, so Microsoft pushed one out. Really, they should have waited 4 or 6 more months, but released some minor update patches, such as the copy command issue. |
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Jan Janowski
join:2000-06-18
Skokie, IL
·AT&T Midwest
1 edit | reply to Jan Janowski
XP Home and XP Pro prints fine to HP 7310 network printer via IE7 (XP doesn't have a protected mode that I have found) using HP or XP printer drivers...
This issue reared it's ugly head when we bought a Vista Home Premium laptop.
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Looking for 1939 Indian Motocycle |
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javaMan
Premium,MVM
join:2002-07-15
San Luis Obispo, CA
4 edits | reply to DSmithLady
said by DSmithLady :said by javaMan :said by Jan Janowski :. . . This is going to weigh heavily on my next printer purchase.... (ALL Prior printers purchased here were HP's prior to this) Nearly 99% of all print driver issues posted on these boards are related to HP printers. Buy a Canon!  HP still makes good hardware but their entire software division should be fired. I have not had a single piece of HP hardware that did not have a serious software bug somewhere, whether is was a driver or packaged software. I simply stopped buying HP products about 10 years ago; I don't need the headaches or frustration. As I posted earlier...I have a Canon ip6700D and it won't print in IE protected mode either!  I have the same printer. I've never tried printing from IE but I would assume it probably has the same problem. I would suspect Canon will resolve the issue. I can't say the same thing about HP.
Edit: Hum, I just tried printing a page from IE in Protected Mode from my laptop (Vista SP1 standard account) via Bluetooth and it printed just fine. There must be some other issue you're having with your Canon. Come to think of it, I have printed several invoices from IE on my XP machine too.
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Woe unto them that call evil good, and good evil; that put darkness for light, and light for darkness. . . Isa. 5:20 |
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DSmithLady
Premium,MVM
join:2002-04-23
Deep South
clubs:
| reply to javaMan
said by javaMan :said by Jan Janowski :. . . This is going to weigh heavily on my next printer purchase.... (ALL Prior printers purchased here were HP's prior to this) Nearly 99% of all print driver issues posted on these boards are related to HP printers. Buy a Canon! HP still makes good hardware but their entire software division should be fired. I have not had a single piece of HP hardware that did not have a serious software bug somewhere, whether is was a driver or packaged software. I simply stopped buying HP products about 10 years ago; I don't need the headaches or frustration. As I posted earlier...I have a Canon ip6700D and it won't print in IE protected mode either!
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It's really easy to join one of our Cancer fighting teams. JOIN TEAM HELIX! JOIN TEAM DISCOVERY UD/TSC! |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| reply to javaMan
said by javaMan :said by Jan Janowski :. . . This is going to weigh heavily on my next printer purchase.... (ALL Prior printers purchased here were HP's prior to this) Nearly 99% of all print driver issues posted on these boards are related to HP printers. Buy a Canon! HP still makes good hardware but their entire software division should be fired. I have not had a single piece of HP hardware that did not have a serious software bug somewhere, whether is was a driver or packaged software. I simply stopped buying HP products about 10 years ago; I don't need the headaches or frustration. I'm rapdily coming to the same conclusion.
--
"Don't steal. The government hates competition." |
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javaMan
Premium,MVM
join:2002-07-15
San Luis Obispo, CA
| reply to Jan Janowski
said by Jan Janowski :. . . This is going to weigh heavily on my next printer purchase.... (ALL Prior printers purchased here were HP's prior to this) Nearly 99% of all print driver issues posted on these boards are related to HP printers. Buy a Canon! HP still makes good hardware but their entire software division should be fired. I have not had a single piece of HP hardware that did not have a serious software bug somewhere, whether is was a driver or packaged software. I simply stopped buying HP products about 10 years ago; I don't need the headaches or frustration. |
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