bcastner
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Chevy Chase, MD
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| reply to Doctor Four
Re: [MCE] XP SP3 Issues
Yes.
Changing the value prior to installing SP3 will prevent the issue.
If you see that the service entry for "intelppm" exists in the key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\intelppm
And, you have an AMD processor, then disable the entry:
Click Start, click Run, and enter into the command line:
sc configure intelppm start= disabled and press Enter.
(Note the blank space after the "=" symbol).
You have just ensured yourself that you will not have the problem when XP SP3 is installed.
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Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
 ·AT&T U-Verse
| reply to bcastner
Question: Will changing this value before updating help
prevent this problem from occurring? I'm posting this from
my mom's computer, and it has that value on it, being a HP/
Compaq Presario.
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help w xp sp3
@cox.net
| reply to Duchess44
I tried to install the sp3 update from Microsoft's site and my computer would boot to a blue screen. I had to have a tech from Friendly Computers come to my house to fix my computer. It took him about 45 minutes, and their rates were really reasonable. I am not sure what the problem was, but if you are having any problems, I recommend their services. Their site is www.friendlycomputers.com and you can find the closest location on their site.  |
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bcastner
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| reply to HotRodFoto
quote:
Ok Bill, I am fretting installing all this here and I seriously appreciate all the help so far you have offered. To do as you describe above, one does not have to be in safe mode, correct?
Correct.
The discussion about Safe Mode was only because that was the only Boot Mode possible if you did not do the "Fix" prior to installing Service Pack 3.
Since you have yet to install SP3, you are welcome to do the "Fix" in Normal mode.
Best wishes,
Bill Castner
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HotRodFoto
Premium
join:2003-04-19
Denver, CO
| reply to bcastner
said by bcastner  :You most certainly will have to check them. However, if on each of them you just click Start, Run, and enter into the command line that opens: sc config intelppm start= disabledYou would be done. It does not matter if the setting is at 00000004 or 00000001; the above command if typed carefully will make sure it is set as it must be to avoid problems when installing SP3. (Note that the space after the "=" symbol is deliberate and necessary for this command.) Best wishes, Bill Castner Ok Bill, I am fretting installing all this here and I seriously appreciate all the help so far you have offered. To do as you describe above, one does not have to be in safe mode, correct? ( just want to make absolute sure before doing this) and incidentally my intelppm is set to 00000003 ...as I have just looked |
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bcastner
Premium,VIP,MVM
join:2002-09-25
Chevy Chase, MD
clubs: | reply to Gemstone
It did not go anywhere.
New Service Pack distributions are rationed; exit Windows Update and go back in. You might win the lottery on your second or third try. |
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Gemstone
join:2000-12-20
Babylon, NY
| reply to Duchess44
I'm confused... A few days ago the SP3 update was listed in my automatic updates list along with IE7... I just noticed today that only IE7 is listed... SP3 is no longer listed... But I have not downloaded or installed SP3... Where did it go??
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bcastner
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| reply to lauriej
You most certainly will have to check them. However, if on each of them you just click Start, Run, and enter into the command line that opens:
sc config intelppm start= disabled
You would be done. It does not matter if the setting is at 00000004 or 00000001; the above command if typed carefully will make sure it is set as it must be to avoid problems when installing SP3.
(Note that the space after the "=" symbol is deliberate and necessary for this command.)
Best wishes,
Bill Castner
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lauriej
join:2005-01-31
Port Charlotte, FL | reply to Duchess44
ty that does answer my question. i have 3 desktops and 2 laptops all have amd chips. so i will have to fix them before attempting to update to sp3 |
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bcastner
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| reply to lauriej
There are several easier ways than directly editing the registry suggested in the "fix". Using the command line and sc.exe is perfectly acceptable. But let me answer your regedit question.
If you are doing this prior to installing SP3, then you would modify the "CurrentControlSet" only.
If you have installed SP3 and are in the reboot loop, but can access Safe Mode, you need only again modify "CurrentControlSet".
If you cannot access Safe Mode or any other mode, then you are using something like a BartPE or WinPE to modify the registry. In that case you have to modify all the Control sets to be sure about matters; but it is a very unusual case in point of fact that at the next start attempt XP would use anything other than "ControlSet001" as the basis for creating the new "CurrentControlSet". Having said that, this also means that at the next start attempt you should not choose "Last Known Good Configuration" but only a Normal startup. (Last Known Good stores its own set of values for the LocalMachine Hive, and they would still show the 00000001 value).
It sounds like you either have not installed SP3 yet, or can at least access Safe Mode. In either of those cases, the numbered ControlSets are not important. Only the "CurrentControlSet" will effect the next startup. (It gets written at shutdown to "ControlSet001" and all the ControlSets are renumbered.
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lauriej
join:2005-01-31
Port Charlotte, FL | reply to Duchess44
ty bill
but do i just change it for the controlset001 or do i need to change it for controlset003 as well? |
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bcastner
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Chevy Chase, MD
clubs:
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| reply to lauriej
The "fix" states:
• If you have an AMD processor, and you have the Service entry for "intelppm" set to 00000001, you have to change it to 00000004. You can use Regedit directly to do so; you can copy to Notepda the .REG script I wrote and run that; you can use Start, Run and enter the command line:
sc config intelppm start= disabled
But you have to do one of them to avoid the constant reboot issue that can happen after installing SP3.
• If ftsata2 is not found, then ignore the rest of that section of the "fix" as it does not apply to you.
From what I can make of your earlier comments, you have the proper settings for "ftsata2" but the improper settings for "intelppm", and hence that needs to be changed.
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lauriej
join:2005-01-31
Port Charlotte, FL
1 edit | reply to lauriej
no i just want to know if i just need to fix the 1 to a 4 or if i still need to change the fsata to demand as mine is already disabled.
and when i change the 1 to a 4 do i have to do it for all currentcontrolsets or just the first one? i found it under controlset001 and controlset003 |
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bcastner
Premium,VIP,MVM
join:2002-09-25
Chevy Chase, MD
clubs: | reply to Duchess44
That is very kind of you Duchess44 .
My best regards,
Bill Castner |
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Duchess44
Premium
join:2001-10-24
Chattanooga, TN
 ·Comcast
1 edit | reply to bcastner
Bcastner, I just wanted to say THANK YOU again for all your help. You are a wealth of valuable information and always patient and willing to keep at it until everyone has a fix for this problem. Thank you doesn't seem like enough, but..thank you LOL! |
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bcastner
Premium,VIP,MVM
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Chevy Chase, MD
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2 edits | reply to Duchess44
The site renders these URLs so that they resolve as non-working links:
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Morac
join:2001-08-30
Riverside, NJ
·Comcast
2 edits | reply to bcastner
Thanks, though those links are bad.
In any case I think that even though the last line in my svcpack.log says the install failed I think it actually did install. When the Windows Update install failed because of the "access is denied" error, I then installed using the full installation file. After that installed and rebooted the log file indicates that for whatever reason Windows tried to initiate the install again from the files downloaded by Windows Update which failed since SP3 was already installed.
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bcastner
Premium,VIP,MVM
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Chevy Chase, MD
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| reply to Duchess44
Just a note that the "fix" was blogged by Jesper Johannson: »https://msinfluentials.com/blogs/jesper/···sp3.aspx
When I first met Jesper he was Security Program Manager, Microsoft Corporation. He, in Microsoft speak, "owned" the security aspects of Windows XP, Win2k3 Server and what became Vista and Windows Server 2008.
He adds some additional details and notes that might prove of interest to this reboot cycle issue.
Bill Castner
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bcastner
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1 edit | reply to Morac
quote:
408.094: Service Pack 3 installation did not complete.
408.094: Update.exe extended error code = 0xf201
This means that Service Pack 3 did not install.
This message occurs (when it does) at the end of the Setup portion.
You would have to view a larger porton of the svpack.log file to see all the issues involved.
This discussion is off-topic in this thread, so I will not comment further other than to suggest that what I would do is to contact the support line at Microsoft to handle this issue:
quote:
Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. Chat and e-mail support is available only in the United States and Canada.
. US: »support.microsoft.com/oas/defaul···d=522131
. CA: »support.microsoft.com/oas/defaul···d=522131
. UK: »support.microsoft.com/oas/defaul···d=522131
. AU: »support.microsoft.com/oas/defaul···d=522131
. Other: »support.microsoft.com/oas/defaul···rid=1173 | select Windows XP | select Windows XP Service Pack 3
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Morac
join:2001-08-30
Riverside, NJ
·Comcast
| reply to Duchess44
I'm not sure if SP3 installed correctly because even though it says SP3 is installed, if I look at the end of the svcpack.log file I see the following lines:
quote:
403.141: Num Ticks for invent : 322016
403.203: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL
403.203: dumpDownloadTask returned 0xf201 (ready to install)
408.078: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
408.078: DoInstallation: Failed to unregistering spuninst.exe for recovery.
408.094: Service Pack 3 installation did not complete.
408.094: Update.exe extended error code = 0xf201
The above stuff was added by update.exe after the reboot which installed SP3.
I had the "Access is denied." problem, but fixed it by using both method 1 and 3 in KB 949377.
I had uninstalled IE7 before installing SP3 and was able to install it afterwards.
Is the error code 0xf201 and the fact that it said the installation did not complete something to worry about?
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