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Oleg
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Birmingham, AL

[Info] XP SP3 cripples some PCs with endless reboots

Installing Windows XP Service Pack 3 sends some PCs into an endless series of reboots, according to posts to a Microsoft support forum.
»www.computerworld.com/action/art···=9084418

howie
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Re: [Info] XP SP3 cripples some PCs with endless reboots

Wow, XP SP3 sounds like the next ME!
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kcazzie
One Of Jerry's Kids
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·AT&T Midwest

Re: [Info] XP SP3 cripples some PCs with endless reboots

I have two XPs PCs... Also a Vista and a Mac... Mac's (iBook) are so easy they basically just run, they're no fun... Just last week Bill Caster help me out with a problem on a pretty new Vista, thanks again Bill.. Now with my XPs... I have a new one I built and that was not a problem installing SP 3, also maybe because it's also pretty new... My wife's PC took a little time to -- found this »support.microsoft.com/kb/949377 that really helped...The problem ---> Service Pack 3 setup error. Access is denied. I followed the directions but noticed even if you disable AV/AS they are still running so go into task manager and close/ End Processes on all... Also go into your Start Up Manager and close all 3rd party programs, you want to make sure none of these will stop SP 3 from stopping/running... I'm NO authority, so if any one has a problem with this or can add to this please do... I hope this helps...

jadinolf
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said by howie See Profile :

Wow, XP SP3 sounds like the next ME!
There was only one ME {gag}
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La Luna
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Hopefully the people here who are reporting the same issues will contact MS also. The more people who let them know there is a big problem, the more likely they will get on it and fix it ASAP.

I see the fix that bcastner See Profile discussed for AMD processors in the other thread here is discussed in that article.

bcastner
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1 edit

Re: [Info] XP SP3 cripples some PCs with endless reboots

said by La Luna See Profile :

I see the fix that bcastner See Profile discussed for AMD processors in the other thread here is discussed in that article.
They quote Jesper Johannson extensively about the issue.
But did you also note in Jesper's Blog write-up (linked in the article above) who he said fixed his own computer?
»msinfluentials.com/blogs/jesper/···sp3.aspx

La Luna
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Re: [Info] XP SP3 cripples some PCs with endless reboots

said by bcastner See Profile :

said by La Luna See Profile :

I see the fix that bcastner See Profile discussed for AMD processors in the other thread here is discussed in that article.
They quote Jesper Johannson extensively about the issue.
But did you also note in Jesper's Blog write-up (linked in the article above) who he said fixed his own computer?
»msinfluentials.com/blogs/jesper/···sp3.aspx
Ahem.....YOU!!


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Anonymous_
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Wow MY AMD COMPUTER WORKS FINE AMD 64 dual core and So Does MY AMD athlon XP

( SP3 installed on two Athlon Xp's)
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jabarnut
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4 edits
said by howie See Profile :

Wow, XP SP3 sounds like the next ME!
LOL
FWIW, I got it howie.
I know People have been saying that about Vista. (No comparison whatsoever, in either case).

Anyway, I guess I've been pretty "lucky".
I've installed SP3 on 4 different machines now with zero problems.
(Including my MCE Laptop...the same MCE that has produced a rather long thread of problems here).

Of course, one thing to note is that I don't own an HP, or the Asus Motherboard mentioned in the link.
However, all but one of the machines is AMD based....including the Laptop.
I also disabled all anti-malware protection before installing SP3, as suggested by Microsoft.

Just call me "lucky ol' Jabarnut".

(Late edit) I wanted to add (after reading some of the posts since mine), that I agree there is really no pressing reason to install SP3 at the moment, simply because it exists.
Providing of course, that you're fully patched, with SP2.

I'll admit it...I just did it because I can.
But I will tell you one thing...I never would have done it without a full image of my existing configuration first.

Had I run into any serious problems, I'd simply resore my previous image.
After 10 minutes or so, my computers would have been running again as if SP3 never existed. (At which time I would have re-evaluated and taken it from there).
An imaging program is worth far more than it's weight in Gold, as far as I'm concerned.
(Sorry, a little OT, but worth mentioning none the less).

And if you'll forgive me for one more slightly OT comment.....one of the greatest advantages of installing this Service Pack sucessfully, is that you can post screenshots and brag about having SP3 installed, when others don't.



--
I had a life once.....now I have a Computer and a Modem.

cjwarner

join:2002-01-02
Pelham, AL

Re: [Info] XP SP3 cripples some PCs with endless reboots

I have installed SP3 on 15 WinXP PCs now, all with no problems.

I have also installed SP1 on my two Vista PCs, no problems.

Do I need to start a SP installation training center?

Oleg
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I have and older AMD64 CPU no problems.

kcazzie
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Also from Jesper Johannson article ...

Fortunately, I know Bill Castner, another Microsoft MVP, and he pointed me to a solution. It turns out that this computer is running an OEM OS image from HP. If you have an HP computer with a part number that ends with a 'z' you have an AMD-based computer. Other manufacturers have also shipped AMD-based computers, but it is unclear whether they have built their images the same way HP did.

Oleg
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I did clean Install on my'n.

bcastner
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Re: [Info] XP SP3 cripples some PCs with endless reboots

If you did a clean install using a retail version of XP (OEM retail, or just retail) you will not have the issue. The issue arose because some large box OEM computer manufacturers were using the identical image of XP for both Intel and non-Intel processors when preinstalling at the factory.

Just a note: this same issue happened with XP SP2. This is not a new thing at all. See the (rewritten yesterday) MS KB Article about the issue, originally released when the issue arose for Service Pack 2:

You receive a “Stop 0x0000007E” error message after you upgrade to Windows XP Service Pack 2 on a non-Intel-processor-based computer
»support.microsoft.com/kb/888372

Best wishes,
Bill Castner
--
============
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Oleg
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Re: [Info] XP SP3 cripples some PCs with endless reboots

I know this.When i get a new OEM computer with pre installed OS and useless apps i always delete recovery partion and format HD.

dennilfloss
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SP1 and SP2 went smooth as butter but SP3 gave me the endless reboot problem so I'll skip it until the service pack is fixed.

bcastner
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2 edits

Re: [Info] XP SP3 cripples some PCs with endless reboots

You can do as you wish, but there are several known causes for the reboot loop.

All are fixable.

The two that account for about 95% of all reported incidents are:

• The intelppm driver, the subject of this thread.
• The APCI BIOS issue, easily resolved by inserting a USB pen drive in the computer and restarting. This only needs to be done once.

I see no reason to avoid SP3. If you have an AMD processor, do the "Fix". It cannot harm anything.

If you reinstall and get the reboot loop still, then insert a USB pen drive or connect an external USB drive and restart the computer in Normal mode.

If you have any other cause for the boot loop, write down the full details of the error message you can see if you restart the computer, tap the F8 function key repeatedly, and choose to disable automatic restarting prior to choosing a Normal startup. This will stop the automatic restart so that you can view the actual Stop error details.

Start a new thread here and post the full error message and error code and I promise to help you resolve the issue.

But if you intend to wait until Microsoft fixes these issues, you are in for an infinite wait. The issues are not from Microsoft's actions, and their resolution would have to come from your original computer manufacturer and not Microsoft.

--
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AB
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Re: [Info] XP SP3 cripples some PCs with endless reboots

said by bcastner See Profile :

. . I see no reason to avoid SP3.
Actually, I do.

If a person has kept up with hotfixes and security patches since SP2, then what does SP3 really even bring to the table? Some (theoretically) enhanced networking capabilities? Is that it? And all in exchange for the chance to perhaps seriously trash the computer?
No thank you.

You're doing great work here, Mr. Castner, no doubt about it.
Unfortunately, most average stiffs don't visit DSLR or have a Bill Castner available to bail them out.

The risk/reward factor for the average person, at least at this point in time, is simply not worth it, imo.
Not worth it even with you around to help out.
Where's the value? Where's the additional stuff we don't already have? What is our motivation to install this, other than it simply 'being available'?

Lots of folks apparently think they're obliged to install this right now, for some reason.
Include me out.

Just my opinion, but hopefully a few folks might have some second thoughts about installing this merely because it exists.
But if you or anyone else can give me some genuine, valid reasons as to why I should be jumping all over this installation, I'm all ears.

Nanoprobe
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Re: [Info] XP SP3 cripples some PCs with endless reboots

^^^^What he said^^^

bcastner
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AB,

I can see the case you make, and it is a good one. Let me suggest that it be tempered a bit, though:

1. The number of folks having issues is a very small percentage of those installing SP3. SP3 went through 3 Beta editions, and two Release Candidate versions. It was literally installed on hundreds of thousands of computers prior to going RTM. The number of issues reported was very small.

2. I have never seen a statistic, so I will make one up. My experience has been that about 40 percent of the installed base for XP is not current at all with Windows Updates; this includes a substantial amount of folks who never bothered with SP2. There is a compelling case for encouraging them to install SP3 -- to become current with all security and other Hotfixes, and to become current with Service Pack 2 as a feature and security baseline.

3. Support. The Microsoft Lifecyle is always based on the last Service Pack installed. Those using XP "Gold", and those using XP SP1 or 1a, have already lost any official support for XP. The way your license reads, you must stay current with the Service Pack releases to be entitled to support during the entire official LifeCycle of the product. Losing support essentially means that only identifed issues that pose a security threat will find Hotfixes any time during the remaining LifeCycle of support for the product. Even known errors will not find Hotfixes for out-of-cycle versions of XP.

4. Resources to help users with SP3 issues abound. Not only on web-based resources such as Forums like DSLR, but in hosted Newsgroups on Technet and the Microsoft General Newsgroup Community. In addition, Microsoft has offered free, unlimited, phone, online, chat and email support for any installation issues for SP3 for one entire year.

There is no dearth of folks willing and able to help with any installation issue.

5. Personal and selfish reasons for strongly encouraging the use of SP3 -- if you are sharing the Internet with me, I want your computer to have every Security enhancement to your OS version that is freely, and automatically, made available from Microsoft. To encourage end users to fall out of the support Life-Cycle because a very small number of others have had issues installing Service Pack 3 goes completely against my selfish interests in sharing the internet with those same folks.

One does not recommend Service Pack 3 because of the enhancements to the previoius feature set enhancements of XP SP2 -- there are no feature set enhancements on which to make such a case. But that is a straw man argument in my view. Microsoft has not tried to argue that SP3 is a feature set enhancement. Their official description usually uses the term "Modest enhancements." The case is made on other grounds, some of which I cover in this note.
--
============
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AB
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Re: [Info] XP SP3 cripples some PCs with endless reboots

said by bcastner See Profile :

5. Personal and selfish reasons for strongly encouraging the use of SP3 -- if you are sharing the Internet with me, I want your computer to have every Security enhancement to your OS version that is freely, and automatically, made available from Microsoft. To encourage end users to fall out of the support Life-Cycle because a very small number of others have had issues installing Service Pack 3 goes completely against my selfish interests in sharing the internet with those same folks.
If borking computers via an SP3 installation can help cut down on the number of bots and infections flying around, I'm all for it too!

One does not recommend Service Pack 3 because of the enhancements to the previoius feature set enhancements of XP SP2 -- there are no feature set enhancements on which to make such a case. . . .
Thank you.
Therefore, anybody reading this can now realize there's not necessarily any big rush to install SP3.
If you want to, fine-- but there's no missing the boat or putting the machine at risk by not doing so-- in fact, quite the contrary, as this and several other threads around here are showing.

bcastner
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Re: [Info] XP SP3 cripples some PCs with endless reboots

AB,

A little balance here, please.
Getting in your car and driving to a shopping mall is likely a statistically higher risk proposition for you than installing XP SP3.

AB
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Leesburg, VA

Re: [Info] XP SP3 cripples some PCs with endless reboots

said by bcastner See Profile :

AB,

A little balance here, please.
Getting in your car and driving to a shopping mall is likely a statistically higher risk proposition for you than installing XP SP3.
I'm not aware of anyone who's ever borked their computer by going shopping.
But I suppose it's happened.

I'm not here to argue the benefits/detriments of installing SP3-- my intention was in fact to add a little balance to what seems to be everybody's feeling of needing to install this ASAP. That's all.

I'm done. People are free to play it as they see fit. I'm not here to persuade anybody one way or the other. This is America, land of choices. Enjoy!

jabarnut
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Re: [Info] XP SP3 cripples some PCs with endless reboots

Come on AB...live a little! (BTW, I would never suggest that if it weren't for the fact that I happen to know you use Acronis TI.

(See "late edit", in my first post).
--
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AB
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1 edit

Re: [Info] XP SP3 cripples some PCs with endless reboots


AB at home, living it up
said by jabarnut See Profile :

Come on AB...live a little!
Laisez les bon temps roules!

33591094

join:2002-11-19
Canada

said by bcastner See Profile :

AB,

A little balance here, please.
Getting in your car and driving to a shopping mall is likely a statistically higher risk proposition for you than installing XP SP3.
What a dumb analogy - is my computer in this magical car with me? WTF is your point? Am i installing SP3 whilest driving? I bet that's where my problem is!

Best to steer clear of analogies - especially those involving motor vehicles. -- those are best left for browser wars.....
ChiTang
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Re: [Info] XP SP3 cripples some PCs with endless reboots

said by 33591094 See Profile :

said by bcastner See Profile :

AB,

A little balance here, please.
Getting in your car and driving to a shopping mall is likely a statistically higher risk proposition for you than installing XP SP3.
What a dumb analogy - is my computer in this magical car with me? WTF is your point? Am i installing SP3 whilest driving? I bet that's where my problem is!

Best to steer clear of analogies - especially those involving motor vehicles. -- those are best left for browser wars.....
It means it stands a better chance to get hurted by driving a car than installing SP3. Both are statistically very low. There are people who has issue to begin with, after installing SP3, the issue shows. Is it the fault of SP3? I think not.

I dealt with one system, no antivirus, I stalled AVG Free, after the AVG updates, the system was popping up with virus warning dialog box like there was no tommorrow. My client was accusing me of infecting his system.
--
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Oleg
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Re: [Info] XP SP3 cripples some PCs with endless reboots

said by ChiTang See Profile :

said by 33591094 See Profile :

said by bcastner See Profile :

AB,

A little balance here, please.
Getting in your car and driving to a shopping mall is likely a statistically higher risk proposition for you than installing XP SP3.
What a dumb analogy - is my computer in this magical car with me? WTF is your point? Am i installing SP3 whilest driving? I bet that's where my problem is!

Best to steer clear of analogies - especially those involving motor vehicles. -- those are best left for browser wars.....
It means it stands a better chance to get hurted by driving a car than installing SP3. Both are statistically very low. There are people who has issue to begin with, after installing SP3, the issue shows. Is it the fault of SP3? I think not.

I dealt with one system, no antivirus, I stalled AVG Free, after the AVG updates, the system was popping up with virus warning dialog box like there was no tommorrow. My client was accusing me of infecting his system.
How is it your problem when client did not have any Anti-Virus installed at all it make me mad when people com up with those claims.
ChiTang
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Re: [Info] XP SP3 cripples some PCs with endless reboots

said by Oleg See Profile :

How is it your problem when client did not have any Anti-Virus installed at all it make me mad when people com up with those claims.
They are the one who signd the check.
--
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Mele20
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said by bcastner See Profile :

To encourage end users to fall out of the support Life-Cycle because a very small number of others have had issues installing Service Pack 3 goes completely against my selfish interests in sharing the internet with those same folks.

One does not recommend Service Pack 3 because of the enhancements to the previoius feature set enhancements of XP SP2 -- there are no feature set enhancements on which to make such a case. But that is a straw man argument in my view. Microsoft has not tried to argue that SP3 is a feature set enhancement. Their official description usually uses the term "Modest enhancements." The case is made on other grounds, some of which I cover in this note.
That is a good point except one does not fall out of the Windows life cycle for two years with regard to a new Service Pack for XP. So, wait two years before you complain about folks not installing SP3. I think most of us wait because we figure any problems with SP3 will be fixed by the time SP2 is no longer supported. Besides, has Microsoft announced yet that we can order the CD? If so, link please.

Seems to me that SP3 is mostly useful if you have to reinstall XP so there is not so many patches to install. So, the sensible thing is to get the CD from Microsoft and hold onto it and if you never need to reinstall XP then why ever upgrade? You can still install the security patches after the end of support of Service Pack 2. They just won't have been tested on SP2. If that bothers you then you should upgrade before the end of support for Service Pack 2.

I had the last release candidate on a virtual machine and it caused some problems and I don't have an AMD processor. But I also have Fx3 beta and IE8 beta on that machine so I am not sure which was causing problems. However, after I reverted to a snapshot before I installed SP3 RC, but I still had Fx 3 beta and IE 8 beta, the problems went away. So, I am in no rush to install SP3. I have two years before I would really need to install it if I want new security patches to be tested on the version of XP I use. I have made no final decisions about installing/not installing/waiting for end of SP 2 support, etc. as it just was released.
--
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Littlem129
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·America Online

Re: [Info] XP SP3 cripples some PCs with endless reboots

said by Mele20 See Profile :

said by bcastner See Profile :

Besides, has Microsoft announced yet that we can order the CD? If so, link please.

Microsoft is offering SP3 on CD. Here is the info that I found.

The Windows Xp SP3 CDs are currently on back order, but there should be more available around May 22, 2008.

The SP3 CDs cost $3.99, plus $5.99 shipping.

Telephone MSFT at 1-800-360-7561, and choose the prompt for help/info about service packs.
Mele20
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Re: [Info] XP SP3 cripples some PCs with endless reboots

Thank you! Wonder why the shipping is more than the CD? To discourage people from ordering them? I don't know but the CD is so light weight that seems an excessive shipping charge.

Littlem129
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·America Online

Re: [Info] XP SP3 cripples some PCs with endless reboots

said by Mele20 See Profile :

Thank you! Wonder why the shipping is more than the CD? To discourage people from ordering them? I don't know but the CD is so light weight that seems an excessive shipping charge.
Your Welcome!

I agree the shipping is excessive, but they know dial-up users are willing to pay the extra instead of going through a large download.

I know that SP3 is only 66MB or so through automatic update, but that's still a large download for dial-up.

I guess they figure if you need it and don't want to download it your willing to pay the price.

Oleg
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said by Littlem129 See Profile :

said by Mele20 See Profile :

said by bcastner See Profile :

Besides, has Microsoft announced yet that we can order the CD? If so, link please.

Microsoft is offering SP3 on CD. Here is the info that I found.

The Windows Xp SP3 CDs are currently on back order, but there should be more available around May 22, 2008.

The SP3 CDs cost $3.99, plus $5.99 shipping.

Telephone MSFT at 1-800-360-7561, and choose the prompt for help/info about service packs.
I'll pass i have CD/DVD burner and broadband
rick3475

join:2007-12-12
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I had the same problem when I tried updating the first time. I ended up formating the hard drive and reloading windows XP, The same one that I erased by formatting. The next time It updated sp3 I had no problems. The only thing I did differewas to turn off virus protection during the update.

Cabal
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Additional coverage:

»www.informationweek.com/news/win···07600950

»www.itwire.com/content/view/18109/1023/

(courtesy of)

»tech.slashdot.org/article.pl?sid···/1258229
--
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DrModem
Premium
join:2006-10-19
USA

1 edit
Been running SP3 a little over a week, no problems here.

storm64007
Premium
join:2001-05-21
Freeport, NY


2 edits
It happened to my compaq presario with AMD an XP OEM.
Would not boot into regular mode- only safe mode.
Thanks to Bcastner he gave me the fix of going into registry and stopping the Intel process.
IMO- it was irresponsible for microsoft to release this as a critical update considering the millions of your "average joes" who have HP/Compaq computers with OEM XP an AMD processors. Most of your "average joes" have no idea how to go into their registry, boot up in safe mode, ect.
The fix to this was buried in "Help" files- again, 95 percent of your average person would have a hard time finding. If microsoft knew about this problem that would effect thousands-why in the world did they not post any obvious warnings at windows update up front and why was this not brought to attention during its beta phase.

Anybody reading this an still having a problem- this was the "fix" to do in registry
Click Start, click Run, and enter: regedit
Navigate to the "Start" value of the registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
\Services
\Intelppm

In the right panel, examine the value "Start"
Change the 'Start' value to 4 instead of its setting of 1. To do this, right click on the value "Start" in the right panel and choose Modify.

If it does not read: 00000004 then edit it so that it does.
(A value of 00000004 Disables the Service from startup.)
If the service value does not exist at all, that is good too.

The service should either be non-existent or disabled for non-Intel processors.
--

bcastner
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Re: [Info] XP SP3 cripples some PCs with endless reboots

quote:
IMO- it was irresponsible for microsoft to release this as a critical update considering the millions of your "average joes" who have HP/Compaq computers with OEM XP an AMD processors. Most of your "average joes" have no idea how to go into their registry, boot up in safe mode, ect.

I agree with you storm64007 See Profile, at least as far as I believe Microsoft could have, and should have, done something in an integrated way with both Service Pack 2 and Service Pack 3 about this issue. The problem was just as real a problem with Service Pack 2.

I understand part of the reasoning for not having done so -- the mistake was not made by Microsoft but by the large OEM computer manufacturers; by the EULA between Microsoft and them, and Microsoft and you, the responsibility for this issue is the OEM's and not Microsoft's to fix.

But if I were Gary Sinofsky, Chief of the Windows Division at Microsoft, I would have taken ownership of the problem and its fix; and dealt with it directly in an integrated fashion inside the Service Pack itself.

Best wishes,
Bill Castner
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users


pitroad01

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I applied SP3 to my 6 year old Dell 8100 XP Home SP2 several days ago with no issues (did uninstall IE7 1st at the advice of this site). I then did the same on my wife's Dell 1505 (XP-Home SP2), again no issues.
That being said I sat here a few days later glued to this forum and agonized with the guy's that were totally out of luck. I've been there when my system was trashed and my only hope was some unknown guru bailing me out through the goodness of his heart. Not a place anyone wants to be.
Thank God for tech forums and folks willing to share their knowledge.

Oleg
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Off topic.Just wonder those who are using pre installed OEM OS how much RAM is your system using?

Lowtarget
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·RoadRunner Cable
·magicjack.com

I have SP3 running on my Intel based laptop. Which is running without any problems. But all my AMD based desktops are still running SP2. I'll wait to install it on my desktops. I want to be sure it wont mess the OS up first. I got way too much data to lose on them.

kcazzie
One Of Jerry's Kids
Premium
join:2000-08-13
Morton Grove, IL
·AT&T Midwest

Two here with no problems, one OEM and one self built...I had to make sure my wife's PC was OK, she has all her work stuff is on that PC... It had me kind of worried and I agree with Bill that MS should have done more but OEM's sometimes want to it their way...$$$... I think that's the problem...

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

»www.computerworld.com/action/art···=9084418
quote:
According to Johansson, there appears to be two separate issues. One affects only AMD-equipped PCs sold by Hewlett-Packard Co. "The problem is that HP, apparently along with other OEMs, deploys the same image to Intel-based computers that they do to AMD-based computers," said Johansson. "Because the image for both Intel and AMD is the same, all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality."

Running the intelppm.sys driver on an AMD-powered PC isn't normally an issue, but on the first reboot after a service pack installation, it causes "a big problem," Johansson said. The machine either fails to boot or crashes and immediately reboots.

The other problem, according to Johansson, also seems to affect only AMD machines, and involves an error message indicating trouble with the PC's BIOS. Johansson said that the ensuing recommendation to update the BIOS is "most likely not your problem," but said that the problem may be isolated to a specific motherboard. "Possibly, it is related to computers with the Asus A8N32-SLI Deluxe motherboard in them," he said.

Johansson also spelled out workarounds for both problems on his blog. The HP issue can be solved by disabling the intelppm.sys driver, while the second fix requires the user to plug in a USB flash drive before booting.
Very small and specific number of OEM AMD-based PCs. It isn't as large as you make it sound.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

Dustyn
Premium
join:2003-02-26
Ontario, CAN

My oh my...
Get it together Microsoft.

Mercurybird
Premium
join:2004-06-24
Hooks, TX
·Allegiance Communi..
·CableOne

My system is XP Home all updated with the latest and greatest. AMD Athlon 64 bit. Clean tidy system.

Upon install of SP3 the process stopped cold at the last step of restarting the services. There was nothing I could do except bail out and let it revert back to SP2.

I finally got it to install successfully by letting it hang, then going into Task manager and stopping all of the non-essential services one by one. When I finally got to the culprit it completed. I don't remember which one it was now.

At the same time it restarted again the SP3 update popped up an error that said the installation had failed. It still carried on anyway and finished. Upon reboot I now have a successful upgrade to SP3.

So if you see this symptom be sure to do the same thing. But you might look into which services are essential before you just start dumping them. You'll get a reboot if you turn off the wrong one and crash Windows. And the revert to XP2 is a hassle to sit through a few times.

BTW: I went into services.msc and stopped everything that it was possible to stop, but that didn't stop the hang from occurring. It was Task Manager that did the trick.
--
You're an American. You get a free pass, but nobody rides for free.

CS Anon Style

@verizon.net

I was able to load SP3 successfully on a co-worker's PC with no difficulties, but on my home workhorse, after several days of incomplete installations, it finally loaded last night.

Unfortunately, there were dozens of errors and hangs after rebooting and it slowed the PC to a crawl. The one irony I found was Spybot's TeaTimer going mad over Messenger trying to run at startup. Every two or three minutes TeaTimer popped up with "User Denied". Thankfully, I was able to use System Restore to get things up and running normally again.

I am wondering if those of us who are experiencing difficulties have a habit of deleting the $NtUninstall$ files. I have CCLeaner delete them on a regular basis, but do leave them intact for about a week after a new update is installed in case of problems. I have done so for years, leaving only the $NtServicePackUninstall$ file intact. I remember SP2 installing like a spring breeze, and at that time I ran all the betas as well, with nary a problem from beginning to end.

Looks like I will have to wait with installing SP3 for some time.

Sparrow See Profile

See 9 replies to this post

SteveBomber

@comcast.net
SP3 installed fine on my hp notebook
(3-year-old hp pavilion zd8000, pentium 4 3Ghz, radeon x600)

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:


1 edit

Re: [Info] XP SP3 cripples some PCs with endless reboots

said by SteveBomber :

SP3 installed fine on my hp notebook
(3-year-old hp pavilion zd8000, pentium 4 3Ghz, radeon x600)
What brand CPU had the problem with SP3? It wasn't Intel it was the AMD Systems only.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
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