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Forums » US Cable Support » Cox HSI » [RI] Intermittent brief signal loss with DCH3416
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gvd

@cox.net

[RI] Intermittent brief signal loss with DCH3416

I am using a DCH3416 box through HDMI to a Sony Receiver STR-DA5300ES. Intermittently, I loose picture and sound as the Receiver resets after loss of signal. This loss is similar to the loss I note when changing layers during playback of a dual layer DVD.

This occurs during liver cable signal and also when playing back the DVR. When it occurs with DVR playback and I "rewind" and play the same section again, the loss does NOT recur. Therefore, it is not merely a recording of a cable signal loss that occurred during recording.

Any thoughts on this? Is the box defective?

maxpower

join:2006-10-09
Providence, RI

edit:
May 9th, @03:14PM

Could you connect directly to your tv for a while to see if it still happens?
Is your DVD connected through the receiver also?

ajwees41

join:2002-05-10
Omaha, NE
reply to gvd
Which box looses signal the cox dvr, or the Sony ?

can you post your signal levels of the dch box?

turn the box off and press select and look at #4 the INBAND status.


gvd

@cox.net

I would presume it is the signal between the cable box and the receiver since I have experienced the loss when playing back DVR and when using live signal (real time). Furthermore, as I previously stated when I experienced the loss using DVR playback, I was able to playback the same portion of the program material without a signal loss only moments later. Therefore, I had not recorded loss of cable signal on the hard drive.


gvd

@cox.net

reply to maxpower
I can certainly try to do that. However, I am not sure it will answer the question. The Sony receiver has a function that it resets and looks for parameters to set the decoding function (dolby, dts, etc.) when there is an interruption of signal or change in decoding status (e.g., from pcm to dolby or from dolby to dtx, etc.). Since the TV is not decoding anything, I am not sure if there is any "reset" function that would be noted. But I will certainly give it a try.

ajwees41

join:2002-05-10
Omaha, NE
does the dvr reset at the same time also or just the sony? it could be a problem with either box. The DCH boxes are the newest boxes so there might be bugs.
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