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Forums » Selected ISP Support » Sonic.net » Attachments too large for my Yahoo Email Acct.
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sanfranson
Norm, The Enourmous Basset
Premium
join:2001-02-08
San Francisco, CA
·SONIC.NET
·AT&T Yahoo

Attachments too large for my Yahoo Email Acct.

Dear Dane,

Remember a year or so ago I wrote to tell you that my Yahoo email account wouldn't post graphics? (No, you probably don't.) Anyway, thanks to a friend, I have discovered why. He tried to send me some photos and they were rejected as being too large for my acct. Apparently, there is a ceiling on the size of messages that my Yahoo email account will accept.

Currently, I have my sonic.net email account set automatically to redirect all email to my Yahoo email acct. Is there some way that I can configure my setting so that I can start receiving all the graphics that I have missed to date?

At your convenience. Thanks.
--
Cordially,

SANFRANSON


sanfranson
Norm, The Enourmous Basset
Premium
join:2001-02-08
San Francisco, CA
·SONIC.NET
·AT&T Yahoo

Fellow Sonic Customers,

This doesn't have to a be a question for Dane alone. If you have a solution, I would appreciate a response.

I first noticed this problem years ago in my Yahoo group high school alumni account. Whenever anyone sent a picture, photo, or other graphic contained inline, I received the outline of an empty box with the notation, "Not Stored".

If now appears that Yahoo is capping the size of individual messages. Can I raise that cap so as to receive the photos? Why am I being denied while other alumni are receiving the graphics as sent? Is there a way that I can have large files automatically transformed into "zip" files, or files with a smaller footprint, so that I can receive all the pictures?

Help, help. Or, as Zero Mostel said in, "The Producers", "HELLLLLLLLLLLLLLLLLLLLLLLLLLP!!!!!
--
Cordially,

SANFRANSON


burrowowl
Sonic.Net
VIP
join:2003-01-22
Santa Rosa, CA

$ telnet a.mx.mail.yahoo.com 25
Trying 209.191.118.103...
Connected to a.mx.mail.yahoo.com (209.191.118.103).
Escape character is '^]'.
220 mta485.mail.mud.yahoo.com ESMTP YSmtp service ready
EHLO sonic.net
250-mta485.mail.mud.yahoo.com
250-8BITMIME
250-SIZE 31981568
250 PIPELINING
Looks like they'll take messages up to 31,981,568 bytes in size, which is slightly larger than that which the Sonic.net MX servers will accept (30,000,000 bytes). Unless about two megabytes of additional headers were being introduced during the forwarding process, it's unlikely that a large message would be accepted by our mail servers, forwarded to Yahoo, then rejected on account of its size.

Regarding the recovery of a message that did not get through, I would expect a bounce to have been generated at some point (by whichever server accepted it last in the chain of delivery) that would have been sent back to the original sender, but not for the message to have been retained by any system other than the one that originated it.

--
John Fitzgerald
Sonic.net Technical Support


sanfranson
Norm, The Enourmous Basset
Premium
join:2001-02-08
San Francisco, CA
·SONIC.NET
·AT&T Yahoo

Dear John,

Thanks for the reply. Since the message was extremely brief, essentially saying, "Here's three cool photos.", each about 5" square, something else must be going on.

Thanks again for your help.
--
Cordially,

SANFRANSON


burrowowl
Sonic.Net
VIP
join:2003-01-22
Santa Rosa, CA

If you could send me a private message with the sender's address, the original recipient address (presumably your Sonic.net address), and an estimate of when it was sent, I'll be happy to dig through our mail logs a bit for you. Nine times out of ten there's a useful error message lurking out there somewhere.

--
John Fitzgerald
Sonic.net Technical Support


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

reply to sanfranson
Here's a question: why are you forwarding the messages to Yahoo? Issues like this one, with missing mail are going to be tough to get resolved, as they don't answer to you - no phone number, no support, etc. Using a free service as your primary email is a recipe for disaster.

This is one of the reasons we upgraded our webmail client, and also began offering IMAP - so you can have unified messaging across many PCs and locations, without resorting to the huge compromise of a free webmail service.

-Dane


sanfranson
Norm, The Enourmous Basset
Premium
join:2001-02-08
San Francisco, CA
·SONIC.NET
·AT&T Yahoo

Dear Dane,

Thanks for the reply. If you don't have a ready answer for this one then I must be truly hopeless.

The reason that I use yahoo email is probably the same one that causes most to do so. Every time I got a new isp, I would get a new email account and I started to lose correspondents in the scrum. While I am very pleased with my Sonic.net service, if I make another geographic move, I may have to get yet another provider. (I am brushing up on my use of the present imperfect tense in case the customer service is in Mumbai.)
--
Cordially,

SANFRANSON


nccycle
I Scream Loudly
Premium
join:2003-01-09
Oakland, CA

reply to sanfranson
santranson Have you ever though about getting your own domain name. The only reason I got my own domain name is so I wouldn't have to change email addresses again if I had to change ISPs. Of course I got my domain after I started using Sonic and I haven't had to change ISPs since then.


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

I'll second the other response - and not only that, I'll GIVE you a free domain name (and free website hosting for it too). All of our customers can now have one free personal hosting domain, and a pile of email boxes. If/when you leave, you can leave it here (and buy broadband elsewhere), or take the whole thing with you. Up to you!

-Dane

(dane@jasper.net - of course!)

unoriginal

join:2000-07-12
San Diego, CA
reply to sanfranson
Can we transfer an existing domain to Sonic or does it have to a be a brand new creation to take advantage of the above offer?

keenan424

join:2003-01-13
Santa Rosa, CA
Good question, I'm curious about that as well.


burrowowl
Sonic.Net
VIP
join:2003-01-22
Santa Rosa, CA
reply to unoriginal
The free Personal Hosting service is only available for new domains registered through the Personal Hosting member tool. Sorry for any confusion!

--
John Fitzgerald
Sonic.net Technical Support


sanfranson
Norm, The Enourmous Basset
Premium
join:2001-02-08
San Francisco, CA
·SONIC.NET
·AT&T Yahoo

Dear John, nncycle & Dane,

Well, I have done it, I think. I have my new "domain name" a.k.a. webhosting(?) which I set up with the intuitive tools provided on the Sonic.net website.

My domain name is: www.highhatsize.com. I have set it up so that any mail sent to PAPAJOE@highatsize.com is forwarded to my sanfranson@yahoo.com email account. I know that this retains the same problem that I had with graphics not being downloaded but I'm only just beginning to tinker with this. More refinements later.

I'm paying an additional .17/mo. so that my personal info. that I needed to list for registration won't be available publicly. As far as I know, this is the only additional charge.

I believe that I can use as many different email usernames as I want ending with "@highhatsize.com" and they will all arrive at my sanfranson@yahoo.com email box.

I'm going to have to ask my friends who are more up-to-speed in computer language than I to help me set up the website so that it actually looks like something that was created purposely rather than an accident. The only thing that I have on the website so far is my personal blog, which I have entitled, "Weltanschauung", subtitle, "What the f***?". Haven't thought of anything worth blogging yet.

One thing that is bothersome is that I have passwords provided me by the system both for the email and the blog that are entirely random and, ergo, impossible to remember. I copied them onto, "Word", so that I just need to copy and paste them when they are called for. I can't believe that I must retain such difficult passwords and assume that, when I am more familiar with my new home, I will be able to change the passwords to something more homey. But, if not, no biggie.

Soon, I will be perfect.
--
Cordially,

SANFRANSON


nccycle
I Scream Loudly
Premium
join:2003-01-09
Oakland, CA

SANFRANSON Good for you. As time goes on you will learn more about things like your personal web site and be more comfortable using it.

You might want to look into a password management program. All of your online accounts will be much safer if you use strong passwords ( ie the truly random passwords with numbers and symbols included). I use a Mac and use a program called 1 password which will generate strong passwords and fill them in for my various web accounts. All I have to do is remember one master password to access my 1 password stored passwords. In this age of ID thief you can't be to secure with your passwords and the harder they are for you to remember the harder they will be for someone to crack. You want to avoid using this like words that are in the dictionary as a password since those types of passwords can be cracked fairly easily.

You could also look into software that helps you develop a web site without having to know much about html code if you don't want to have to depend on friends for help.
-
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