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Forums » Selected ISP Support » Earthlink DSL » No dsl x 12 days, only power and ethernet line on.
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« [Line Problem] Los Angeles Outage  
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tristan68

@ca.us

No dsl x 12 days, only power and ethernet line on.

Earthlink said they are moving it to the "Tron" dept with a work ticket # last thursday, I called today, and no updates they keep telling me to call 8 hrs from now. I connected my modem to the outside box of my house and no dsl light etc... I'm in So Cal (Corona). Anyone have a clue? My modem is a Zyxel p-600-EL.


Doctor Olds
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edit:
May 14th, @08:51PM

If the DSL LED is dark or flashing on a (I assume you mean) ZyXEL P660R-ELNK Modem then that means there is no longer any DSL signal on the line at the far end (C/O or Remote Terminal). Only support can fix that by contacting the signal provisioner (ILEC or CLEC). Keep on top of EL and push for a fix.

»EarthLink DSL FAQ »Zyxel P-660R-ELNK and Zyxel P-660R-D1 Router Details

»EarthLink DSL FAQ » Zyxel 600 Series - Router Configuration (P-660R Units)

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


astro3ron2

@orthropgrumman.com
reply to tristan68
Hmm, interesting. Having the same/similar problem in Gardena, CA for the last 4 days. Same old run around from ELN. looks like I may switch to ATT (my telco) and dump ELN and other suggestions/recommendations? Thanks
Forums » Selected ISP Support » Earthlink DSL« [Line Problem] Los Angeles Outage  


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