glaz
join:2006-09-07
Montreal, QC
 ·Bell Sympatico
| How to keep DSL and flush Bell?
Hi everyone,
I'm moving on July 1st and want to keep my actual Sympatico service (I have a contract and they finally got it right... after 3 years) without having any "phone service" from them.
Reason is I'm switching to cell as my main means of phone communication. (I do NOT want Bell Mobility!)
So I don't need landline service, just an active wire.
Is this possible? If not...
How can I ensure I'll have DSL where I move if I'm not enslaved to Bell anymore? (will Teksavvy switch me from one remote to another if I have speed problems, etc.)
Thanks for your help  |
|
yeah
@videotron.ca
| said by glaz  :Is this possible? How can I ensure I'll have DSL where I move if I'm not enslaved to Bell anymore? Yes, call Bell, tell them you're moving and you want a dry loop at your new home on such & such a date.
You can't ensure it will be active when the move is complete. Some people have no issues, others have issues. |
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Bell Martin
Mon - Fri 10AM to 6PM Billingual
join:2007-09-14
Ottawa, ON
| reply to glaz
Hello Glaz,
You can call here to have your Dryloop order placed.
Dry Loop Queue- 1-866- 635-0773
Monday through Friday 8am to 5pm
or you can contact us in the Direct Forum »/forum/sympatdirect
You will need to register to be able to post here.
We will gladly help you & ensure all is done properly to your needs.
Regards,
Martin
--
General Managers Support : Monday-Friday 1PM-9PM |
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Bicephale
join:2005-09-24 | reply to glaz
Here's an even better version of your title:
"How to keep DSL and get away with Bell throttling?" |
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glaz
join:2006-09-07
Montreal, QC
·Bell Sympatico
| said by Bicephale :Here's an even better version of your title: "How to keep DSL and get away with Bell throttling?" I'm not sure how to interpret your new title? How can *I* get away with Bell throttling (sounds like I'm not getting away with much!  |
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glaz
join:2006-09-07
Montreal, QC
·Bell Sympatico
| reply to Bell Martin
Thank you Martin for answering me politely, although I wrote as though I'm done being nice with Bell... that means a lot to me!
Will I need to cancel the request I put in at the Moving Centre page before asking for a dry loop? (What can I do to prevent confusion among your different departments about this)?
Thanks again!!
Gen |
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Bell Martin
Mon - Fri 10AM to 6PM Billingual
join:2007-09-14
Ottawa, ON
| To make it secure I would suggest posting in the direct forum. This way only you & agent in this list »/who?rr=288 can have access to the information posted.
You'll then be able to provide user id, phone # & mover order confirmation #.
I'll be able to call you & we can do this by phone.
Regards,
Martin
--
General Managers Support : Monday-Friday 1PM-9PM |
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