kitten64
@rr.com
| telephone not ringing
Does anyone know how to send the magicjack back?
I've tried to contact tech support to resolve the issues I'm having and for four hours I stayed on the phone with the same results. First no dial tone , then phone not ringing. Tech told me to buy another phone (GE) they work the best.  |
|
sms021
join:2008-05-15
Auburn, GA
| I've spoken with a lot of people who have trouble getting the MagicJack to work, and none of them have been able to send it back.
this looks like a common problem for that device.
If i hear of anyone who has actually been able to return it I'll post it up here for you. |
|
mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
| said by sms021  :I've spoken with a lot of people who have trouble getting the MagicJack to work, and none of them have been able to send it back. This sounded like a catch 22. You don't want the bad service and try to get your $$$ back and the company ignores your request to send you an RMA. As such, you stay as a customer. Wow, this is a nice way to make $$$$$$.
--
Mazilo always prays for FREEBIES!
US Phone: +1-678-601-0907
UK Phone: +44-703-194-2574
|
|
sms021
join:2008-05-15
Auburn, GA | Thats why i talk with a lot of the people who are trying to use the magicjack.
they are tired of working with a company that doesn't help them. they want someone who will answer their questions and take care of their customers.
|
|
mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
| said by sms021 :they are tired of working with a company that doesn't help them. I would stay away from such a company.
they want someone who will answer their questions and take care of their customers. We all can work together to help, but the ultimate solution to get the problems fixed is from MJ itself.
--
Mazilo always prays for FREEBIES!
US Phone: +1-678-601-0907
UK Phone: +44-703-194-2574
|
|
kitten64
@rr.com
| reply to kitten64
I received my RMA information, I will send this device back today. I'm glad I'm not the only one that was having problems with it. If I am successful in returning it I will post the results.  |
|
goodchefro
join:2007-02-21
Macomb, IL
 ·Logonix Corporation
| It is good you got an RMA number. Some people appear to have real difficulties in obtaining one, or at least a correspondence address.
Address: PO Box 6846, West Palm Beach, FL 33405
Primary Phone: (561) 722-0433 » Other
Primary Contact: Peter Russo,CFO » Other
Company ID: 92003333
Business Start Date: 4/13/2007
BBB Created Record on: 8/21/2007
After almost a year of bad raps about this company, I don't understand why people are still willing to throw away $ 47 for just a perceived "$ 19.99/year".
I guess if you look from a diffrent angle, buying a whole bunch of grief and aggravation for only $ 47, after all, is pretty cheap. |
|
