Xtreme
@suddenlink.net
| Confirmed
I called Suddenlink today and asked the tech support if they were throttling & Packet shaping in the Point Pleasant & surrounding areas.The lady was very nice and she first said it might be my router i told her that i didn't think it was but it could be cause i haven't checked it yet.Then she said give her a few mins she would asked a tech.She came back on the phone and said that they said if u are using any P2P program that then yes it is being throttled. So i told her thx for the info.I called cause im experiencing so slow downs on P2P and in a week or to i was going to get 12/768 package.So i told her i would just go ahead and get Business Dsl. I called yesterday about Suddenlink Business but they only have 384 upload and its pricey and the other package was 3/1 or 3/1.5 for $419 a month.I have to give the lady alot of credit she was very nice and helpful and also got me and answer and didn't beat around the bush about it. |
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DataDoc
My avatar looks like me, if I was 2D.
Premium
join:2000-05-14
Greenville, NC | said by Xtreme :
I called Suddenlink today and asked the tech support if they were throttling & Packet shaping in the Point Pleasant & surrounding areas.
Where's Point Pleasant? |
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Zorack
join:2001-12-14
Fayetteville, WV | It's in West Virginia,DataDoc. |
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DataDoc
My avatar looks like me, if I was 2D.
Premium
join:2000-05-14
Greenville, NC | said by Zorack  :It's in West Virginia,DataDoc. Thanks. |
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DJBuzz24
join:2008-07-01
Fort Smith, AR | reply to Xtreme
my service is *supposed* to have been 3Mb x 256k, turns out it's 1mb x 256k, and recently I've been getting 256k x 256k.
Beauty, ain't it!?!? |
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nnaarrnn
join:2004-09-30
Nitro, WV | those are the speeds you get with a non-provisioned modem, with alternate dns servers |
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DJBuzz24
join:2008-07-01
Fort Smith, AR
 ·Suddenlink
| said by nnaarrnn :those are the speeds you get with a non-provisioned modem, with alternate dns servers Except I *am* provisioned, as today I've gone anywhere from 1Mb x 256k, 256k x 256k (current), and (in the image above) apparently 128k x 128k. When I signed up I was provisioned 3Mb x 256k, only to be dropped to 1x256k 4 1/2 months later. At the very least I should be seeing 1Mb downstream.
I started downloading the Office 2008 updates via Microsoft and started out well using the full 1Mb (134KB/s) pipe. Less than 8 minutes later I was stuck @ 256k. This is where we've been since. I'm taking screencaps every 10mins and will post a condensed version around the top of the hour for all to see. |
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DJBuzz24
join:2008-07-01
Fort Smith, AR
·Suddenlink
1 edit | And here we are....
Here's the first link, to my space:
»www.damaged.net/~brent/SuddenSlow
For some reason I'm having problems getting the images to show up in anything but Safari/WebKit and IE. Most likely something to do with iWeb.
Firefox users can use this naked link, just an index of the files (in numerical order).
»www.fatjosh.com/brent
There's an image of the state of my Dock (Taskbar) to show what applications I had open during the tests. You'll notice Transmission (red gear shifter), my torrent client, is closed. For those not aware, the open apps were, Finder (equivalent of Windows Explorer/File Manager), iTunes, Mail.app, Firefox, Adium (IM client), Terminal, Notepad, and Grab (the screencap app). Nothing was using the internet aside from my machine doing IM, email, and those 2 downloads.
You can also see that I opted to include my menu-meter bandwidth meter in all but the 1st image. This meter monitors the amount of bandwidth being used by my Ethernet port on my Mac Mini to the cable modem. I figured I'd better include it in the rest of the images so everyone could see what kinds of speeds I was getting as a whole. 1Mb x 256k users would normally see the meter display around 130KB/s x 30KB/s, respectively, during times the connection is at its peak. We can tell that this is certainly not the case the majority of the time here.
For what it's worth, one of those downloads stalled with "1 Minute Remaining" after over 2hrs of downloading. The other is stalled with "40mins" remaing. |
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