MeatChicken
join:2007-08-15
Paramus, NJ
| reply to jackhammerslam
Re: Channel freezes...
I notice If I change channels up/dwn "fast" on the HD DVR, it many times when I stop on a channel will give a black screen, or often will show the wrong channel, as if the box can't "keep up" with the fast up/dwn channel surfing ...
.. Say I ch down a batch of channels to 804, then up to 805 & back to 804, all done "quickly" ... The video onscreen will still be showing the signal from 805 when the box is stopped on 804 .. eventually the picture will black out or become unavailable .. I need to change channels to get back to "normal" again ... |
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NJHK
join:2008-05-15
Linden, NJ
| Sounds like you're having signal ingress.
Black screens, pixelation and subscribed channels coming up "Channel not available" is a signal issue.
Reseat the coax cable on your STB and reboot your STB. If that doesn't help, call tech support, you need a tech to come out to your home and he'll bring a sunrise meter to get a db reading on the line and splitter. |
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justin9876
join:2006-04-21
Keller, TX
| reply to MeatChicken
I see exactly the same thing as MeatChicken sees. All I need to do to avoid it is slow down on pushing the channel up/down buttons on the remote. I only have one HD DVR so I cannot try it on another, have never seen the problem on either SD box. I don't think I ever saw this before the IMG deployment, have had the same DVR for 2 1/2 years, generally works great.
Annoying but not really a biggie, but it would be nice to get it fixed.
--
Justin
Verizon FiOS TV and Internet
Motorola QIP6416 HD DVR
Sony KDL-V40XBR1 |
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MeatChicken
join:2007-08-15
Paramus, NJ
| said by justin9876  :I see exactly the same thing as MeatChicken sees. All I need to do to avoid it is slow down on pushing the channel up/down buttons on the remote. I only have one HD DVR so I cannot try it on another, have never seen the problem on either SD box. I don't think I ever saw this before the IMG deployment, have had the same DVR for 2 1/2 years, generally works great. Annoying but not really a biggie, but it would be nice to get it fixed. This is Exactly my problem, .. it's only tied to how fast you up/dwn channels, is only on the HD DVR, & started as soon as the new IMG rolled out.
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