I'm in West Hollywood as well in the 90046 zipcode and I also pay for the "Turbo" 10/1 line. I complained and got a discount because I wasn't getting the advertised speed.
Just like you I was also told it's only a matter of time before we finally get the 10/1 line.
What I don't understand it how at one point I actually was getting 10/1 for about 2 months and then all of a sudden went back down. It looks like they are testing it out so we should see the speed bump very soon. -- | TWC Road Runner 10Mbps/1Mbps | D-Link DCM-202 Cable Modem Firmware 1.6|
