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Forums » US Cable Support » OptimumOnline » Lag, Disconnecting in World of Warcraft
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[OOL] Worse Than Dial-Up Tonight? »
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ooltech

join:2001-04-04
Woodbury, NY

Re: Lag, Disconnecting in World of Warcraft

Hi,

We've been getting some volume with regards to WoW users and intermittent lags. We have been looking at the AT&T network and believe that is where the issue is. We have been collecting Tracerouts on this. You can post on the Direct Forum so we can escalate it further or post on this thread in the World of Warcraft forum.

»forums.worldofwarcraft.com/threa···20&sid=1

Thanks,

**OOLTECH**
permalink · 2008-05-28 13:01:54 · Print · Reply to this
MLGTWISTED

join:2007-01-19
Melville, NY

Re: Lag, Disconnecting in World of Warcraft

I also have been getting alot of lag and disconnect problems specifically with wow, I hope the problem smooths out soon.
permalink · 2008-05-28 14:19:18 · Reply to this

ooltech

join:2001-04-04
Woodbury, NY

Re: Lag, Disconnecting in World of Warcraft

Hello all,

Optimum Online is trying to collect example trace routes so that our engineers can work on this problem. If you are experiencing WOW latency/disconnects, please post your account information (mac address/acct #) and a full trace route, including source and destination, in the private OOL forum.

Thanks very much. The more information we can obtain, the faster a solution can be implemented.

ooltech ec
permalink · 2008-05-28 16:31:54 · Reply to this

StreetSpirit
Premium
join:2002-08-13
Roslyn, NY
·Optimum Online
·Verizon Online DSL

2 edits		Same Warcraft problem here.

My nephew loves our fast Inet but he says Warcraft is unplayable because of the lag and disconnections.

I even tried to remove my router thinking maybe that was causing it-- modem straight to PC same thing.

I don't play the game (or many PC based games at all) but I imagine if I was a gamer, this would drive me batty.

Also this seems unlikely to be an OOL problem. It looks like many have reported this hop as causing latency. »www.google.com/search?source=ig&···e+Search

Now let's all hand in our traceroutes like good little children, the teacher looks annoyed as is. :)


Look at hop #17 - AT&T's shines through once again. :)
permalink · 2008-06-01 21:47:02 · Print · Reply to this
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