ff1324
Everybody Goes Home
Premium
join:2002-08-24
On Four Day
| reply to pokesph
Re: Fire at the Planet
said by pokesph  : I just can't believe they weren't allowed to run the backup power solutions.. Now, why bother having one if its a) not a secondary system, with redundant wiring/sysyems b) not usable (in this case not used) Because electrocuting firefighters is usually considered a bad thing. One of the first things we do when a structure is on fire is cut the power to the building. This includes accounting for ALL secondary power supplies. Fire tends to melt the insulation off of wires. Touching those wires (if they haven't already shorted causing additional damage to structure and electrical equipment) has killed or injured firefighters. Plus, it's a really cool sensation when you touch a pool of water on the floor and it makes your whole arm tingle.
yeah, I'm a little biased on the subject, though.
--
What do you want to do to the world, Ronald?
Burn it all.
See you next year, Ronald. |
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jazzman916
Life on the Upbeat
Premium,Mod
join:2001-09-01
Birdland
clubs:
 ·surpasshosting
Host:
Virtual Private Ne..
Satellite Radio
AT&T Southeast
Wireless Security
1 edit | reply to HardwareGeek
Update page:
»service-update.theplanet.com/
Edit: Direct link to The Plant CEO's audio message:
»service-update.theplanet.com/Erw···2-08.wav |
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jazzman916
Life on the Upbeat
Premium,Mod
join:2001-09-01
Birdland
clubs: | reply to HardwareGeek
Another interesting story about The Planet's incident:
»www.gawkwire.com/web_hosting/pla···ion.html |
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CHPMustang
N X T1
join:2001-10-18
Richardson, TX
clubs:
| reply to HardwareGeek
Our sites are ran thru the Dallas DataCenter so we were unaffected fortunately 
Blame the H1 going down on the rasberry ants 
--
Got XM? |
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leevis
Growing Older But Not Up
Premium,ExMod 2001-04
join:2000-10-28
Pascagoula, MS
clubs:
|  reply to jasonc
WOOT! My server just came back online! Earlier this evening I was able to determine that mine was on the second floor so I was hopeful it would be back up soon. I just feel bad for anyone on the first floor as they now say it will be late tomorrow before those power on.
I was able to remote access it and everything is running fine. In the "Unscheduled shutdown" event box, for "reason" I put: "You wouldn't believe me if I told you."
said by jasonc :
some other forum posts are claiming it as a cover up...
It's exactly what they said it was, nothing more, nothing less (and I'd tell you what really happened if that black helicopter wasn't circling above my house )
Lee
--
"I've got a Caribbean soul I can barely control..." -JB |
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joako
Premium
join:2000-09-07
/dev/null
 ·AT&T U-Verse
| reply to HardwareGeek
What happened to your business contingency plan? You sell wigets what do you do when the wiget makers go on strike? You sell on website what happen when there is no site? At the very least you can have a backup MX so no messages are lost. Keep a cheap hosting account elsewhere and you could have changed the DNS last night and be taking customers.
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0 |
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jasonc
@co.uk | reply to HardwareGeek
some other forum posts are claiming it as a cover up...
if it is true why no photos? |
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Sherlock Holmes
@cox.net
|  reply to HardwareGeek
Hummmm, I think I discovered the cause of the Planet Server Provider of Thousands of Websites with the Transformer OVERHEATING Disaster!!!
This was posted a few months ago,
»www.thehostingnews.com/news-dedi···306.html it claims "Mr. Lowenberg conducted a six-month trial to reduce power consumption and increase data center operating efficiency. Initial results demonstrate that while critical server loads increased by 5 percent, power used for cooling decreased by 31 percent. Overall, the company experienced power reductions of up to 13.5 percent through a broad range of improvements. The new green initiatives were conducted across its six world-class data centers." and also The Planet operates more than 150 30-ton computer room air conditioning CRAC units across its six data centers. In one data center alone, the company was able to turn off four of the units. The cooling requirement on two of the units was reduced to 50 percent of capacity, while another nine now operate at 25 percent of capacity. The company also extended the return air plenums on all of its down-flow CRAC units to optimize efficiency. "
Lets turn the Air Conditioning DOWN to HEAT things up so they Explode!!! You don't need to be Sherlock Holmes to figure this one out. |
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baluchon
@telebecinternet.net
| reply to HardwareGeek
I run a free email website w/ +/- 20k signups & a hosting service for French Canadaians w/ 30 sites hosted.
Imagine the email volume being bounced back!
Imagine lost signups and lost customers!
Much business lost for me and much much business and personal email lost to my customers.
Not to mention lost revenue.....
Alexandre Cloutier |
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DatraxMada
@rmmoffice.org
| reply to HardwareGeek
I've had a dedicated server with them (Well, RackShack, then EV1) since '01 and this is the first time my server has gone down except for when I've had it down for scheduled maintenance.
Thinking about the problems with some of their management and DNS systems "single homed" at H1, I wonder how many server farms EV1 had and if The Planet had not yet set up redundant systems in their other farms. Just an idea. |
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JoelC707
join:2002-07-09
Tucson, AZ
clubs:
| reply to pokesph
It really all depends on how the power system was designed. I'm sure there could have been ways to design the system so that the backups were independent from the mains but there is always still a risk and the fire marshal has the final and ultimate say (they can and will escort you out and padlock your building if you defy them). Generally the generators are wired in almost in parallel with the main feed from the grid. This allows them to have one set of power equipment and more space for the money making equipment. |
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leevis
Growing Older But Not Up
Premium,ExMod 2001-04
join:2000-10-28
Pascagoula, MS
clubs:
| reply to pokesph
said by pokesph :while I'm not impacted ... Why did I have to hear about this from DSLR and not from The Planet directly? I was impacted, and I did hear about it directly from The Planet. With something of this magnitude (+/-7500 customers' servers down), I can understand why they only corresponded with those directly effected.
Lee
--
"I've got a Caribbean soul I can barely control..." -JB |
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hes
@net.pe
| reply to texans20
said by texans20 :said by hes :
Though it is an accident and the magnitude and special characteristics of the explosion cant be anticipated, dont this guys need to have a mirror, a 2nd location or something like that? They even had DNS and managment services runing there with no data redundancy? What can you say about a specialized company that has this kind of failure?
I realy hope this will make many of the clients run to a better provider and impact them economicaly so they will take measures for anticipating this in the future. They advertise that now right?
The Planet has multiple data centers, only one is down. Anyone in the computer industry knows never put all your eggs in one basket. If you absolutely can not be down, then pay extra to host servers in one or two other data centers. All the redundant systems in the world aren't going to help you if there is a problem with the building. Sure everyone in the computer industry knows that, but it seems the guys at the planet don't, many of their basic tools and services were located in that facility, once down, services down. If you check their posts on the accident you'll see they didn't have those services runing on 2 data centers, even though they own them. They had to physically move the equipment to another data center, install it and have them run in this new location. Nice right?
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joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse
| reply to HardwareGeek
I think what the last poster was getting at is why didn't ThePlanet implement those practices? Why did they have, in their own words, "single homed" DNS servers? Why weren't there redundant copies of management system that went down?
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0 |
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texans20
Weapons of Masturbation
Premium
join:2002-09-28
Texas!
clubs:
| reply to hes
said by hes :
Though it is an accident and the magnitude and special characteristics of the explosion cant be anticipated, dont this guys need to have a mirror, a 2nd location or something like that? They even had DNS and managment services runing there with no data redundancy? What can you say about a specialized company that has this kind of failure?
I realy hope this will make many of the clients run to a better provider and impact them economicaly so they will take measures for anticipating this in the future. They advertise that now right?
The Planet has multiple data centers, only one is down. Anyone in the computer industry knows never put all your eggs in one basket. If you absolutely can not be down, then pay extra to host servers in one or two other data centers. All the redundant systems in the world aren't going to help you if there is a problem with the building.
--
"I sincerely believe the banking institutions having the issuing power of money are more dangerous to liberty than standing armies." Thomas Jefferson |
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hes
@net.pe
| reply to HardwareGeek
Though it is an accident and the magnitude and special characteristics of the explosion cant be anticipated, dont this guys need to have a mirror, a 2nd location or something like that? They even had DNS and managment services runing there with no data redundancy? What can you say about a specialized company that has this kind of failure?
I realy hope this will make many of the clients run to a better provider and impact them economicaly so they will take measures for anticipating this in the future. They advertise that now right? |
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joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse
| reply to HardwareGeek
Well there was an electrical fire/explosion so that's a safety precaution from the fire marshall.
I don't know exactly how their setup is in that datacenter but it sounds as if they don't have a fully redundant power setup.
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0 |
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pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
 ·Comcast
| reply to HardwareGeek
WOW this is crazy.. while I'm not impacted, I am a bit peaved.
I also use The Planet (out of the Dalltx2 DC) so after reading all the posts on the planet's forum, I just can't believe they weren't allowed to run the backup power solutions..
Now, why bother having one if its a) not a secondary system, with redundant wiring/sysyems b) not usable (in this case not used)
Why did I have to hear about this from DSLR and not from The Planet directly?
I hope they readdress their backup and disaster recovery plans after this.
--
Webmaster - Steve
- - - - - - - - - - - -
»www.1-gb.net
»www.ppnstudio.com |
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elnino
join:2006-08-27
Akron, OH
| reply to HardwareGeek
said by HardwareGeek :Anyone else feeling the pinch from this? Yep, I'm feeling it too. My church's website is hosted out of that Datacenter. What stinks is that online signups for our church directory were supposed to start today so EVERYONE is going to be trying to get in. I'm hoping things will be up today |
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HardwareGeek
join:2003-11-15
Brooklyn, NY | reply to leevis
I've only been a customer for 3 months.
I'm not too worried, since they said the servers aren't damaged. |
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