 larry2617
join:2008-03-29 Hardy, VA
| reply to at wits end Re: [trouble] problem with msn e-mail
the first thing i would try is go to hotmail.com website and log-in there and see if you can check it this way.i would also make sure if i was using msn software to check the e-mail check to see if messenger is installed.i ran into this same problem when messenger got uninstalled. |
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  at wits end
@verizon.net | what are the steps to check if messenger is installed,my wife gets into her hotmail but I can't get into the msn e-mail account w/ my e-mail address.thanks |
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 larry2617
join:2008-03-29 Hardy, VA
| should be an icon across the bar that says messenger(looks like two people)click on it and it should launch messenger.if it tries to install messenger i would cancel the install and get live messenger.microsoft updated messenger to live messenger. not being able to check e-mail thru hotmail site makes me think it is a msn problem not verizon. check and make sure something such as firewall or somthing is not blocking access. i would also clear all cookies through internet options and try connecting thru hotmail to see if i could log-on and check mail |
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