just lou
join:2008-05-16
Staten Island, NY | Re: Verizon pushing FiOS internet to 50Mbps throughout US I guess those of us at 20 are the only ones not getting squat!
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buckingham
Buckingham Pa
join:2005-07-17
Buckingham, PA
| Re: Verizon pushing FiOS internet to 50Mbps throughout US said by just lou  :I guess those of us at 20 are the only ones not getting squat! Well that's more than 17 Mbps more than I'm getting! LOL | |
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just lou
join:2008-05-16
Staten Island, NY | Re: Verizon pushing FiOS internet to 50Mbps throughout US I can tell you this much, when my 1 year contract is up, I'll sign up for 10Mbps instead of 20. For my purposes, that's more than fast enough. 5 was pretty blah, but 10 would be fine to me. You'd think they'd pump 20 up to 25 or 30. | |
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| | Bester1
Premium
join:2005-03-25
Long Beach, CA
| Re: Verizon pushing FiOS internet to 50Mbps throughout US I just called to resolve a billing issue and asked the CSR about 20/20 in my area in California. She didn't know about it but did some digging on her side. She said 20/20 "footprint" was scheduled to roll out for next week, but didn't find anything more specific than that. | |
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SQUIDWARD360
join:2008-06-11
Leesburg, VA | I am at 30 and I think I'll only get 50 if I want to pay $40 more. | |
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| backermann
Premium
join:2002-12-24
Port Washington, NY
| Re: Verizon pushing FiOS internet to 50Mbps throughout US That is an interesting question - the press release says that the 50/20 tier will replace the 30/15 tier where it exists, at the same price ($89.95). That is the tier I currently have - I wonder if we'll get automatically bumped?
said by SQUIDWARD360 :I am at 30 and I think I'll only get 50 if I want to pay $40 more. | |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
 ·Verizon FIOS
1 edit | Re: Verizon pushing FiOS internet to 50Mbps throughout US said by backermann :That is an interesting question - the press release says that the 50/20 tier will replace the 30/15 tier where it exists, at the same price ($89.95). That is the tier I currently have - I wonder if we'll get automatically bumped? said by SQUIDWARD360 :I am at 30 and I think I'll only get 50 if I want to pay $40 more. I hope so. I have the 30/5 tier(which isn't offered here anymore) for $55 a month. I would love for that to get bumped to 50mbs. Although once my contract is up I would be willing to pay $90(current price for 30/15) for it but not $140. | |
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VStarMan
join:2001-12-01
Nazareth, PA
| said by just lou :I guess those of us at 20 are the only ones not getting squat! I guess those of us who still don't have FiOS in our areas are the ones not getting squat! | |
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| MPSAN
join:2001-05-15
Portland, OR
1 edit | Re: Verizon pushing FiOS internet to 50Mbps throughout US I am in Portland, Oregon, and have had 5/2 for many Months now. If I read the news right it seems to say that soon...within a Month?...I will be upgraded to 10/2. However, another way to read it is that it is for new customers only. Does anyone know? This could help with them cutting off most Newsgroups!
TIA | |
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Kingscup
join:2006-03-01
united state
| Re: Verizon pushing FiOS internet to 50Mbps throughout US said by MPSAN :I am in Portland, Oregon, and have had 5/2 for many Months now. If I read the news right it seems to say that soon...within a Month?...I will be upgraded to 10/2. However, another way to read it is that it is for new customers only. Does anyone know? This could help with them cutting off most Newsgroups You will get the 10/2 but you have to call Verizon and ask for it in order to get it. You will not automatically be upgraded to it.
I am under contract and Verizon has said in the past that if I make any changes in service that my price will go up to the new price. I wonder if upgrading to 10/2 will cause my price to go up. | |
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Cyberian75
join:2004-03-16
Beaverton, OR | Re: Verizon pushing FiOS internet to 50Mbps throughout US I submitted an upgrade (10/2) order online for the same price. I'm under a two-year contract.
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Michael | |
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Vamp
5c077
Premium
join:2003-01-28
MD
·Verizon FIOS
| Re: Verizon pushing FiOS internet to 50Mbps throughout US said by Cyberian75 :I submitted an upgrade (10/2) order online for the same price. I'm under a two-year contract. Wish I could use the online management stuff.. I had FIOS for 3 months, never received an account number and verizon.com requires account number to create an account, account number is on the bill that I cant view without an account number!
Proof that Verizon is the worst tech support and website out there, I'm not even going to waste my time calling.
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15/15 FIOS || MSN Msgr: scott001^gmail_com | |
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Cyberian75
join:2004-03-16
Beaverton, OR | Re: Verizon pushing FiOS internet to 50Mbps throughout US No billing statements? | |
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Kingscup
join:2006-03-01
united state
| Re: Verizon pushing FiOS internet to 50Mbps throughout US I am in a sticky situation now. I don't have Verizon phone service (I have internet/TV) so everything is based off of an account number. Verizon lives and dies by having a phone number as an "account number". If you don't have phone service, Verizon requires payment via credit card. Also, you don't receive a billing statement.
I log into Verizon.net because it will show the internet portion of my bill. It has an account number on it so whenever I need to call Verizon, I can log in and get the account number for Verizon. They have changed the website so now it takes me to Verizon.com in order to see my bill. Verizon.com requires a phone number. I don't have phone service! I am not sure what I am going to do as I want the free upgrade announced by Verizon in this thread. | |
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Cyberian75
join:2004-03-16
Beaverton, OR | Re: Verizon pushing FiOS internet to 50Mbps throughout US Call in or use Verizon Direct here. | |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| Re: Verizon pushing FiOS internet to 50Mbps throughout US Great! Thanks so much for the link. It let me create the account, but when I try to view the details for my internet info, it tells me that my account number is an invalid phone number. 
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perl -le 'print $i=pack(c5,(8**2+3**2),42-10,sqrt(3600),oct(63),(unpack(c, "&")-6)),pack(c7, (70,114,101,101,66,83,68))' | |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| Wait, a different link worked and I found a "change plans" link. But still, it's screwed up. | |
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Kingscup
join:2006-03-01
united state
| Thanks for the link. Now I just have to figure out my account number. lol | |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| I can't use the online account thing either for my business (internet-only) FiOS account.
It requires the account phone number, which is my residential FiOS phone number. So it says it can't register the account for a business service against a residential number 
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perl -le 'print $i=pack(c5,(8**2+3**2),42-10,sqrt(3600),oct(63),(unpack(c, "&")-6)),pack(c7, (70,114,101,101,66,83,68))' | |
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| | | | MPSAN
join:2001-05-15
Portland, OR
1 edit | said by Cyberian75 :I submitted an upgrade (10/2) order online for the same price. I'm under a two-year contract. Did they say when you would get it? I looked online and for my account in Portland west hills they say that 5/2 is $39.99 but the 10/2 is $42.99. | |
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| | | | | SGR
Premium
join:2003-05-19
Lutherville Timonium, MD
clubs:
| Re: Verizon pushing FiOS internet to 50Mbps throughout US said by MPSAN :Did they say when you would get it? I looked online and for my account in Portland west hills they say that 5/2 is $39.99 but the 10/2 is $42.99. I ordered 20/20 about five hours ago and have yet to see the upgrade. | |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| Re: Verizon pushing FiOS internet to 50Mbps throughout US said by SGR :said by MPSAN :Did they say when you would get it? I looked online and for my account in Portland west hills they say that 5/2 is $39.99 but the 10/2 is $42.99. I ordered 20/20 about five hours ago and have yet to see the upgrade. Dude, it's Sunday night. I would at least wait until tomorrow. Even then, I wouldn't expect a one day turnaround. What led you to believe it would occur that fast?
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perl -le 'print $i=pack(c5,(8**2+3**2),42-10,sqrt(3600),oct(63),(unpack(c, "&")-6)),pack(c7, (70,114,101,101,66,83,68))' | |
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| | | | | | | SGR
Premium
join:2003-05-19
Lutherville Timonium, MD
clubs: | Re: Verizon pushing FiOS internet to 50Mbps throughout US deblin,
It only took about two minutes to go from 15/2 to 15/15 although I upgraded by calling billing though. It would be fairly easy to make it near instant online as well but I guess Verizon chooses not to. | |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| Re: Verizon pushing FiOS internet to 50Mbps throughout US said by SGR :deblin, It only took about two minutes to go from 15/2 to 15/15 although I upgraded by calling billing though. It would be fairly easy to make it near instant online as well but I guess Verizon chooses not to. Well, in that case you spoke to someone, no? I think the online ordering/upgrade process just adds entries to a queue, and they are processed during normal business hours. It's like calling in, but the order is submitted automatically, but not processed automatically. Someone from verizon can correct me if I'm wrong, but I doubt it's an automatic process from start to finish (though yes, that would be nice).
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perl -le 'print $i=pack(c5,(8**2+3**2),42-10,sqrt(3600),oct(63),(unpack(c, "&")-6)),pack(c7, (70,114,101,101,66,83,68))' | |
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| | | | | | | | | SGR
Premium
join:2003-05-19
Lutherville Timonium, MD
clubs:
| Re: Verizon pushing FiOS internet to 50Mbps throughout US You're most likely right in how its handled. I wonder if Verizon realizes they could easily decrease workload among techs by employing real-time, computer generated upgrades for anything that doesn't require a truck roll or user intervention. Not only would their customers be happy, they would save money when new services become available that involve nothing more than a simple "switch". (Then again maybe speed upgrades are more complicated on FiOS. On cable its just a matter of telling your modem to download a different config) | |
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| | | | | | | | | JohnA
Premium
join:2003-09-16
Pittsburgh, PA
| Re: Verizon pushing FiOS internet to 50Mbps throughout US said by SGR : I wonder if Verizon realizes they could easily decrease workload among techs by employing real-time, computer generated upgrades for anything that doesn't require a truck roll or user intervention. Your services records are scattered all over in Vz's computers. They wouldn't trust an auto-program to find them correctly and then modify them. You think we see some errors now. | |
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SYNACK
Just Firewall It
Premium,Mod
join:2001-03-05
Venice, CA
 ·Comcast Formerly ..
Host:
Networking
Virtual Private Ne..
Netgear
ZyXEL
| said by deblin : Well, in that case you spoke to someone, no? I think the online ordering/upgrade process just adds entries to a queue, and they are processed during normal business hours. It's like calling in, but the order is submitted automatically, but not processed automatically. Well, I upgraded online for the same price yesterday, and it gave me an "Order Effective Date: 07-02-2008" in the confirmation e-mail. It is hard to believe that this should take 10+ days since it is just a configuration change.... 
We'll see... | |
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