Whyteroze28
join:2008-06-18
Ripley, WV
|  [connectivity] Verizon Westell 6100 problem
I've seen this problem listed a lot, but it just started this morning
for me. My modem cycles through periods of no connectivity... like
one minute connected, then two disconnected, then starts over
again. I have a Westell 6100, E90-610015-06. Software
Version: VER:4.04.03.00. And no router.
I have called tech support, and they say I may need a new modem,
but... surprise, the warranty has expired, which means I'll have
to buy one, and I have heard people with the same problem saying
they have downgraded their firmware and fixed the problem. I
wanted to know if anyone thinks my problem might be the same
one, and if it can be fixed?
This is the info I have from the westell ip address
Software Version: VER:4.04.03.00
Transceiver Revision: 7.2.3.0
Model Name: E90-610015-06
Serial Number: 06B404935256
Broadband Connection Status: UP
Broadband IP Address: PPP Down
Broadband MAC Address: 00:0f:db:d4:44:c4
Broadband Connection Type: PPP
Active Status: 00:00:00
Configuration: 096-900130-01 B |
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Whyteroze28
join:2008-06-18
Ripley, WV
| Okay, I reset the firmware to 4.03.02.04 and it's been working fine for about an hour. The question now is... will it automatically upgrade again, and if it will how do I stop it? I read something on here about blocking a port to stop them from automatically accessing my modem, but how do I do that, and should I?
Please help me, I don't want to have to downgrade every day because of this. |
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VZKilledMyModem
@cictr.com
| reply to Whyteroze28
I've seen the same thing. Verizon pushed a new firmware out, and caused that issue for me. I re-flashed to the old version, which worked for a day, but they started pushing the firmware over and over which has apparently fully killed the unit. Anyone got advice? |
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ya
@ny.us | reply to Whyteroze28
same problem here, everyday i put in the old firmware in but one day the power light became orange and i look in the guide in the cd about Westell 6100 and it said boot safe mode now cant do a thing.the power is always orange even after reset. |
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