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Forums » Charter User Monitoring Plans Suspended » Customers brought up concerns?
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What info is sold? »
« NebuAd = Gator???  
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mobbo

join:2005-04-13
Denton, TX		Customers brought up concerns?

I find that highly unlikely since it is absolutely impossible to speak with ANYONE beyond level 1 customer service.
to forum · permalink · · 2008-06-24 14:25:24 · Reply to this

ender7074

join:2006-11-21
Saint Louis, MO		 It didnt take much to see the backlash in the media. Oh, and if the level 1 people make enough noise the execs do hear it. Now that doesnt mean they do anything but it is heard.
to forum · permalink · · 2008-06-24 14:29:27 · Reply to this

SilverSurfer

join:2007-08-19		reply to mobbo
Customers brought up concerns?
Translation = Highly negative PR for Charter for selling subscriber browsing habit to the highest bidder.
to forum · permalink · · 2008-06-24 14:29:43 · Reply to this

mobbo

join:2005-04-13
Denton, TX		 Oh, I agree... but it's just funny watching Charter squirm trying to make it seem like they actually give a damn about their customers.
to forum · permalink · · 2008-06-24 14:31:01 · Reply to this

anonguy6

join:2008-06-18
Minneapolis, MN

 reply to mobbo
I'm still trying to understand how Bresnan is allowed to have this in their production network; while companies like Charter and Comcast have effectively been stopped from deploying it. This is ridiculous.

»Bresnan actively intercepting ALL packets
to forum · permalink · · 2008-06-24 18:30:16 · Reply to this
Forums » Charter User Monitoring Plans SuspendedWhat info is sold? »
« NebuAd = Gator???  

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