how-to block ads
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nnaarrnn
join:2004-09-30
Nitro, WV
 ·Vonage
 ·Sprint Mobile Broa..
 ·Suddenlink
| reply to eikstoor
Re: Giving Up on Suddenlink
I'm betting that the problem is that they're doing some sort of MAC-rate limiting, instead of letting the modem take care of it. The provisioning is not on the modem anymore, and the modem has "Improper Configuration File CVC Format" about every 20 minutes in the log. My company is primarily network engineers, and if any of our networks had these kind of problems for this extended period of time, we'd be fired, and our customer would not recieve a bill. Pretty much everyone I know in the area (Nitro/Cross Lanes) has complaints about Suddenlink, and I'm in the process of writing a letter to the BBB and the Charleston Daily Mail editor. | |
SL Support
join:2008-01-15
Tyler, TX | nnaarrnn, I'm trying to get in touch with the lead tech there in your area to see if we can get this issue resolved with your slow speeds. | |
DJBuzz24
join:2008-07-01
Fort Smith, AR
·Suddenlink
| Here's some advice on how to fix ALL our speed issues:
Fire BBS as your network management provider, throw some decent proxies up to cache http, youtube, and popular bit torrent downloads, and get some real Network Engineers. Once you have these things in place, get some *actual* network management going, setting priorities on specific protocols (i.e. web traffic is bulk, VoIP traffic is premium, and various p2p traffic routed to look *WITHIN* your network for on-net peers), and start beta testing smaller markets.
10:1 says you'll see a decrease in your internet links, and most of your customers using BitTorrent will be feeding off each other from *within* their local network. Caching popular web content should cause the biggest decrease in your internet links, as if 50% of your customers see a viral video on CNN, another 50% of them are likely to try viewing it themselves.
And finally, work smarter, not harder. | |
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