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Dracu
@online-age.net | [General] VOIP from INDIA to USA ?? Hi All,
I am looking for a best VOIP provider (among those available) to be purchased in USA and used from india.
Please throw in your suggestions.
Thanks in advance.
-Dracu | |
|  Test99
Premium
join:2003-04-24
San Jose, CA
 ·DSL EXTREME
 ·InPhonex
| Re: [General] VOIP from INDIA to USA ?? See the gbu.
Be sure to check whether the provider will accept non-USA credit/debit cards. Some will. Some will not.
If you choose a provider that lets you bring your own device, you can test the service right away with a soft phone. You don't need to send hardware to India to run the test.
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50775@fwd.pulver.com | |
| vans12
join:2006-05-23
Riverside, CA | I personally like Voicestick, but it really depends on what features you need and what you will be using the service for. I agree get the softphone first to try out the service and then buy a ATA if you like the quality. | |
| 
prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick
| Couple of things to consider:
1. Has India changed it's protective telecommunication laws? It was illegal to use VOIP since it cost the government owned phone company money. If things have not changed, you may want to use Yahoo voice, Skype on port 80, or Vbuzzer.com which also allows port 80 calls.
2. What kind of bandwidth do you have in India? Do you know which codec you need to use? If your bandwidth is limited, g729 (under 30kbps) is often OK to use. If your bandwidth is VERY limited, you might have to use the rarely used g723 low bandwidth codec which many VOIP providers do not support.
3. Lastly, does your India based ISP support SIP or does it block SIP ports?
You really need to know the answers to these issues before deciding how to use VOIP. Good luck. | |
| | hoolahoous
join:2004-08-25
Red Valley, AZ
| Re: [General] VOIP from INDIA to USA ?? said by prestonlewis  :Couple of things to consider: 1. Has India changed it's protective telecommunication laws? It was illegal to use VOIP since it cost the government owned phone company money. If things have not changed, you may want to use Yahoo voice, Skype on port 80, or Vbuzzer.com which also allows port 80 calls. 2. What kind of bandwidth do you have in India? Do you know which codec you need to use? If your bandwidth is limited, g729 (under 30kbps) is often OK to use. If your bandwidth is VERY limited, you might have to use the rarely used g723 low bandwidth codec which many VOIP providers do not support. 3. Lastly, does your India based ISP support SIP or does it block SIP ports? You really need to know the answers to these issues before deciding how to use VOIP. Good luck. Though not directly related to OP's question. I know a bit about your questions..
1) A little bit. VOIP endpoints are okay but not gateways. i.e. SPA 2102 is okay but SPA3102 is not
2) Most of the brodband in India is atleast 256kb.
3) Most of the ISP's doen't proactivly block SIP (or anything at all) | |
|
Dracu
@rr.com
| Hi All,
Thanks for your replies.
Can you guys by experience point out the best working VOIP phone service, when used from india ? I have this confusion because some say viatalk has issues and some say vonage has issues.
Please note that i am planning to buy the VOIP phone service in USA and ship it to india. Also note that the folks using the phone does not know to access computers. Hence i need a VOIP phone that i can set up in USA, ship it to india and just hook it to a broadband modem and use it without major issues.
Thanks in advance,
Dracu. | |
| | 
ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | Re: [General] VOIP from INDIA to USA ?? You might want to keep everything in one thread. You have posted this same question about 4 times already.  | |
| |
Gagan
@comcast.net
| There is a Hybrid phone by Panasonic - Globarange. This has dual lines, one for VOIP and other for your landline. VOIP service is provided by JOIP. It is working great in India. The best thing is you get 3 years on in-network ( JOip - Joip ) free and get a DID free. SO just pay for 2 phones and talk for 3 years free. | |
| |
chandu
@net.in
1 edit | HI,
if u have BSNL line then u can go for vonage service, or u can use packet8 service, from india to usa, many of my freiend using the device.
email address removed | |
| IanR
join:2001-03-22
Madison, NJ
1 edit | It's quite difficult to answer your question without a lot more information.
Like who will the person(s) in India be calling? You or a many people at several locations etc?
Also given the fact that you don't want the people in India to have tom use a computer makes it more difficult.
Some ideas:
1) Open up two Skype accts. One for you (if all the calls are going to you) and one for the user in India. Then buy Skype phones which can be configured for either WiFi or plugged into a router (preferable the latter for ease of use). Then the user in India can be taught how to dial you up from the handset.
2) Purchase a Packet8 service. They used to sell this service for either $20-25.00 p.m. From an ordinary US Phone the phone line goes into the P8 provide DTA (small box) which plus directly into the router. Nothing could be easier.
The user in India then can call UNLIMITED to any other P8 user or 1,000 minutes a month to any US number.
Note when u look at P8's website www.packet8.net it doesn't mention this overseas service as they do not push it. If you just get the regular unlimited service and then send it to India they will at some point shortly swiitch you over to the 1,000 minutes internation plan and they do NOT provide customer service support. You shouldn't need it though.
I am a P8 user, for 4 years and regularly take my phone and DTA overseas on trips. P8 doesn't seem to mind at all so long as I am not more than 4-5 weeks overseas. Longer and they would just switch me over to the more limited plan as I mentioned. But I can testify to the fact that P8's service is truly plug-and-play. Nothing could be simpler.
Another advantage of P8 is that they use less bandwidth than most VoIP services so a slower broadband service isn't a hindrance. | |
| patnitop
join:2005-02-22
USA
2 edits | I have setup a Linksys PAP2 in India which I configured with Callcentric and Gizmo5 accounts and I have a PAP2 here in US as well. But once in a while, India PAP2 gets de-registered for unknown reasons despite best efforts. Both the accounts have been setup to forward to another if either one of them is not working. The other end has a 2-line phone hooked up to PAP2, so the call goes to them regardless of the fact if one line is not registered. Unfortunately, as of today, we still don't have an ATA which will seamlessly do NAT/firewall traversal.
The best thing about the above setup is that it totally free and you don't any fees at all to anyone. But it maybe too much if the other end is non-technical folk and cannot help you with any issues that may arise. In that case, one of the paid providers like Vonage or Packet8 will be order. | |
| lscarduzio
join:2008-08-01
Avondale, PA
| ·ViaTalk
Can you please forward me more info on the End Points allowed ?
We are trying to do Avaya VOIP agents and the call center is stating they can not because of the laws.
If end points are ok what about IP softphones ?
More details please.. thanks Lisa | |
| | hoolahoous
join:2004-08-25
Red Valley, AZ
| Re: [General] VOIP from INDIA to USA ?? said by lscarduzio :·ViaTalk Can you please forward me more info on the End Points allowed ? We are trying to do Avaya VOIP agents and the call center is stating they can not because of the laws. If end points are ok what about IP softphones ? More details please.. thanks Lisa as long as you do not hookup India PSTN with voip you should be okay with Indian laws. IP softphones should be okay too.
that is true atleast for consumer grade voip. Not sure about commercial. Maybe you need a licence. AFAIK several Indian call centers run on Voip. | |
| | | gsar
join:2008-09-10
Canada
·voip.ms
| Re: [General] VOIP from INDIA to USA ?? said by hoolahoous :as long as you do not hookup India PSTN with voip you should be okay with Indian laws. This information is outdated as of 18 Aug 2008. Full unrestricted voip appears to be now legal in India, according to this: India TRAI Press Release legalizing VOIP | |
| zaldy
join:2007-12-07
·OneSuite
| I would rather go with a provider that can be use on a regular ATA device rather than Skype. With Skype, you buy Skype phones and then later on found out that Skype doesn't work that well on your location then you'll end up with Skype phone that has no other use.
With ATA device, you can use it with another voip provider n any case you want to switch providers. | |
| mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
| said by IanR :Some ideas: 1) Open up two Skype accts. One for you (if all the calls are going to you) and one for the user in India. Then buy Skype phones which can be configured for either WiFi or plugged into a router (preferable the latter for ease of use). Then the user in India can be taught how to dial you up from the handset. Just to let you know why this is really a bad idea:
•Skype ATA is expensive.
•Skype ATA ONLY supports 1 Skype line.
•Skype ATA ONLY works with Skype. You CAN NOT use Skype ATA with other provider. If Skype goes bankrupt, you have a virtually expensive brick or door block.
So, investing on a Skype ATA device is a real waste, AFAIC and YMMV.
2) Purchase a Packet8 service. They used to sell this service for either $20-25.00 p.m. From an ordinary US Phone the phone line goes into the P8 provide DTA (small box) which plus directly into the router. Nothing could be easier. Avoid a proprietary service like Packet8 or Vonage. Get yourself a Linksys PAP2T-NA and use it with a FREE VoSP, i.e. Gizmo5 (G5), or at least an open-commercial VoSP that supports BYOD, i.e. VoiceStick, F-9, etc. With G5, you can place free calls to some US PSTN/Cell phones through its free backdoor dialing services. If GrandCentral (GC) starts accepting new memberships with current free services, you can forward incoming GC lines to your G5 line for free. As such, anyone who calls your GC line will be connected to your G5. GC also allows you to call most of US PSTN/Cell phones through its web-click option.
The other free option is to use Brring, an ad-driven with a FREE DID, and configure it with any DID or PSTN/Cell number of yours to receive incoming calls. In this case, you can either use a free DID from FreeDigits or IPKall that has been configured to SIP URL to your G5 line or even to your VoIP router with a public IP Address or your own PSTN or cellphone number to receive calls from Brring. As I mentioned above, Brring is an ad-driven Free VoSP. As such, you will be expected to listen to some ads when the call has been established. The best part of this is Brring will credit your account to earn US 5¢/incoming call.
The user in India then can call UNLIMITED to any other P8 user or 1,000 minutes a month to any US number.
Note when u look at P8's website www.packet8.net it doesn't mention this overseas service as they do not push it. If you just get the regular unlimited service and then send it to India they will at some point shortly swiitch you over to the 1,000 minutes internation plan and they do NOT provide customer service support. You shouldn't need it though. You can do all these as I mentioned above with either a FREE and/or a commercial VoSP that supports BYOD without worrying any obscured international plan.
Another advantage of P8 is that they use less bandwidth than most VoIP services so a slower broadband service isn't a hindrance. This is a matter of CoDec selection. AFAIC, most ATA devices, including the DTA-310 provided by P8, do support a compressed G729 and G723 CoDecs. If you use either these two CoDecs, your VoIP conversation is going to use less bandwidth. So, this isn't any special advantage a P8 can offer. Other VoSP can do this too.
Every now and then, I introduce FREE SIP based VoSP services, i.e. FWD (now is a paid service and is also off my list) + IPKall, Gizmo5 (G5) + GrandCentral (GC), etc., to many ordinary people around the world. To some extend, I even pre-configured and gave them free used ATA devices, including DTA310, to use. Thanks to those Samaritans on this as well as other forums who donated and sent me their unused ATA devices.
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Mazilo always prays for FREEBIES!
US Phone: +1-678-601-0907
UK Phone: +44-703-194-2574
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