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Class Action Lawsuit against CIA/3Web/IGS »
« ST516 upgrade 7.4.4.7  
page: 1 · 2 · 3 · 4 · 5 · 6
AuthorAll Replies


Newbies

@velcom.ca

Acanac

On the Acanac website on the registration form, i don't see any activation date. I cancel my connection recently, just want to try out Acanac.

+ on the middle of the year, if i decide to move to a new house, will you guys charge if i decide to change my phone number.


bryanviper

join:2002-10-12
Toronto, CAN
  give them a call or send them an e-mail. There is somebody on these forums from Acanac but he there is a good chance he could be busy so you might not get an answer very soon.


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

reply to Newbies
Thank you for your interest in our service.

The first move is free. Every other move will cost $20.

If you have any other questions please let me know.

Best Regards,
Paul
»www.acanac.ca


Last Parade
One of the Brightest Stars

join:2002-10-07
Port Colborne, ON
reply to Newbies
I've moved once on Acanac and it was a less than pleasant experience, they didn't tell me that Bell was going to show up randomly.


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

Bell is a pain. Either they don't show up at all or at odds times. This is something all the wholesalers have to deal with. I was told by one of there reps that we should shortly have control of the profiles. This should clear up well over 70% of all tickets we put in with Bell. We have been asking for this feature for years now.

Lets hope they keep there promise.

Best Regards,
Paul
www.acanac.ca


oooh yeah

@videotron.ca
said by Acanac Inc See Profile :

Bell is a pain.
Amen.


j3richo

join:2007-12-08
Gatineau, QC
·Acanac
·Videotron

reply to Acanac Inc
said by Acanac Inc See Profile :

Bell is a pain. Either they don't show up at all or at odds times. This is something all the wholesalers have to deal with. I was told by one of there reps that we should shortly have control of the profiles. This should clear up well over 70% of all tickets we put in with Bell. We have been asking for this feature for years now.

Lets hope they keep there promise.

Best Regards,
Paul
www.acanac.ca
oh snap, that should be awesome


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
reply to Acanac Inc
That'll be a big step. So often we hear about Bell refusing to set profiles that a customer line can clearly support.


Bellundo

@teksavvy.com
reply to Acanac Inc
That will never happen.


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON


1 edit
I hope your wrong, but we should get a bit more info on the 30th of this month. Bell has called in all the ISP's to discus the new proposed user based billing system. I will be sure to bring this up at this conference.

I want to clarify that one of the Bell VP's is the person who mentioned this to me. The same one who is pushing for user based billing. It's the carrot and stick approach.


stoppingby

@phdiq.ca
reply to Newbies
hey acanac

what ever happened to this ??? has bell followed through on their promise?


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
I was never given a date, but I will ask them for one tomorrow.

Best Regards,
Paul
»www.acanac.ca


andyb
Premium
join:2003-05-29
SW Ontario
Also tell em to stuff the usage based billing,along with the throttling


despe

@interplex.ca
reply to Newbies
Paul, what time is the conference call with bell? I'm anxious to know what comes out of it!


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON


4 edits
Just got back from the conference and here is what Bell is proposing.

512Kbps service will be limited to 2GB per month
5Mbps service will be limited to 60GB per month

They did not disclose what the overcharges will be, but don't expect it to be cheap. Simply put DSL as we know it right now will no longer exist.
We find this proposal to be totally unexceptable. The only good news is that it will not affect current clients. So as long as you don't change ISP's you can keep your current unlimited connection. Bell proposes to start shadow billing in October and usage based billing in Jan of 2009.

This has given me a new sense urgency to setup our own equipment at the CO. I will be approaching a few other ISP in the next little while to see if we can come to some type of agreement. We prefer not to do this alone.

As for having control of the profile: They hope to offer us this ability towards the end of the year.

Best Regards,
Paul
www.acanac.ca


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
·Colbanet


1 edit
And is control over the profile tied to the usage-based billing? I hear that they've been promising wholesalers control over profiles for several years now and have yet to actually do anything.

This would really suck for me. I'm not exactly a "heavy" user. I have a 200GB cap and tend to use 100-150GB per month. But I'd still go way over a piddly little 60GB cap...

EDIT: Wholesalers forming an alliance to share colocated DSLAMs is an interesting idea, and it'd be great for me, being directly connected to the Atwater CO (one of the main downtown Montreal COs). But it'll suck for everybody on remotes... On the other hand, I guess building your own remotes would be easier as a group.


andyb
Premium
join:2003-05-29
SW Ontario
reply to Acanac Inc
Is that even allowed under the regulations?Somethin doesn't seem legal in all this.


CanerisErik
Caneris
Premium,VIP
join:2007-10-03
Toronto, ON

reply to Guspaz
said by Guspaz See Profile :

On the other hand, I guess building your own remotes would be easier as a group.
*IF* the CRTC forces Bell to allow placing remote xSLAMs just like the Stingers Bell puts on the side of their OPIs.


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
Forming an alliance in my opinion is the only real longer term solution. We need to make Bell think twice before they come up with these ridiculous ideas. The only way to do this is to offer real compationtion.

Jaggie

join:2007-08-09
Mississauga, ON
·TekSavvy Solutions..

reply to Newbies
Wow Wow Wow what a bunch of scumbags bell is.

There trying to limit there Wholesalers to the same low *** caps they impose on there own customers but at a slower speed. Don't see what give them the right to do so since u guys don't buy your bandwith off them.

If this was to go though the only difference between Wholesalers and Bell would be Tech Support and slower "UP TO" then what bell offers atm.

Also seeing how there 7Meg DSL is now $42 and 10Meg With 100GB is $52, These steps bell is taking look more and more anti-competitive everyday as they try to kill off Wholesalers something needs to be done.
-
Forums » O Canada! » Canadian » Canadian BroadbandClass Action Lawsuit against CIA/3Web/IGS »
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page: 1 · 2 · 3 · 4 · 5 · 6


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