dwang5
join:2004-03-04
usa
| vonage has been great
I've been a vonage user for the last 3 years and have had no problems.
The only complaint I have is when will they implement call blocking.
I keep on getting calls from collection agencies for some person who use to have my number and I can't get a hold of anybody to tell them to stop calling. Call blocking would be great for this. |
|
benc
Premium
join:2007-06-17
Glen Carbon, IL
 ·Charter Pipeline
 ·Future Nine Corpor..
·Callcentric
 ·AT&T Midwest
| said by dwang5  :I've been a vonage user for the last 3 years and have had no problems. The only complaint I have is when will they implement call blocking. I keep on getting calls from collection agencies for some person who use to have my number and I can't get a hold of anybody to tell them to stop calling. Call blocking would be great for this. This sounds like a potential problem with any number, whether it's POTS, VOIP, or mobile.
Is it an option to just change your number? If I weren't planning on moving soon I'd consider changing my POTS number since I have the same problem as you do with it. |
|
keyboard5684
join:2001-08-01
Youngsville, PA
·Teliax VOIP
 ·WestPAnet Inc.
·WestPAnet Inc. CA..
| reply to dwang5
Talk to the agency, tell them to hold on while you get your checkbook, and put the phone down. If you have unlimited you should be fine!
As far as Vonage, I have had them for about 5 - 6 years. Quality is great and anytime I had trouble it was due to the ISP, my router, or something on my end. In the beginning there where a few outages, maybe 2 a year the first 3 years, but nothing other than that.
I think lack of advertising is a great thing. They need to concentrate on there customer service. The thing about Vonage that I always tell people is, Vonage is great unless you have to call them, then you may as well switch. |
|
newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
| reply to dwang5
said by dwang5 :The only complaint I have is when will they implement call blocking. B I N G O !
This is exactly what subscribers have been asking for in the last two years I've been with Vonage, (and a few years before that I understand), with absolute silence from Vonage on when or if there will be implementation.
If they cannot satisfy their existing customer base on simple desired service features, they NEED to go extinct.
--
Ö¿Ö
The Rules of Spam | Maryland's Newest Anti-Spam Law
Where are we going? And what's with the hand basket? |
|
keyboard5684
join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..
| Does Verizon offer this option? My point being if they do I do not know about it.
Calling Verizon is not too different. They charge more and they are not going to offer any new features any time soon.
With that little point, please explain further. Is there a better service than Vonage? Consider everything, costs, features, quality, and let me know because I will switch quickly. |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to keyboard5684
said by keyboard5684 :Talk to the agency, tell them to hold on while you get your checkbook, and put the phone down. If you have unlimited you should be fine! All incoming calls are free anyway..
what he SHOULD do it get an FDCPA lawyer and sue them for their violations of the federal law and profit from it. |
|
