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Forums » Did Apple iPhone Fix Make Problems Worse? » Apple told my friends with this problem to get bent
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Apple's silence is appalling »
« Apple's "Damage Control"  
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ender7074

join:2006-11-21
Saint Louis, MO
·AT&T Southeast


1 edit
Apple told my friends with this problem to get bent

"What? Problems you say? Thats unpossible! It's Apple. See the little logo of the apple on the box? They don't have problems. Now look at the touchscreen." -- Apple Development Team

This problem is one of many that a friend of mine and his wife had. 3G didnt work, both phones had horrible lag problems when browsing things like contacts, programs would crash, and the phone would just reboot for no reason. They had to trade in their phones at least three times. Last time, with the exact same problems, Apple told them to get lost and wouldn't replace the phones. Refused to honor the warranty even though their Genius Bar confirmed it was all phone problems and nothing they did but still refused to replace the phones. Makes me want to run out and buy one...

raptor1418
Premium
join:2002-12-03
Denver, CO
If your friends had that kind of problem they should just file a complaint online with the BBB. You would be surprised what companies do to resolve a complaint filed there.


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk

reply to ender7074
said by ender7074 See Profile :

"What? Problems you say? Thats unpossible! It's Apple. See the little logo of the apple on the box? They don't have problems. Now look at the touchscreen." -- Apple Development Team

This problem is one of many that a friend of mine and his wife had. 3G didnt work, both phones had horrible lag problems when browsing things like contacts, programs would crash, and the phone would just reboot for no reason. They had to trade in their phones at least three times. Last time, with the exact same problems, Apple told them to get lost and wouldn't replace the phones. Refused to honor the warranty even though their Genius Bar confirmed it was all phone problems and nothing they did but still refused to replace the phones. Makes me want to run out and buy one...
So your friend and his wife got 6 bum phones all in a row?

Couch Potato
What?
Premium
join:2004-08-29
Evansville, IN
reply to ender7074
THAT is why I don't own anything from Apple.

ossito16

join:2004-07-31
Whiting, IN
reply to raptor1418
very true about filing complaint with BBB, got a new phone with apology from some exec at Tmobile. Thanks BBB.

ender7074

join:2006-11-21
Saint Louis, MO
·AT&T Southeast

reply to ptrowski
said by ptrowski See Profile :

said by ender7074 See Profile :

"What? Problems you say? Thats unpossible! It's Apple. See the little logo of the apple on the box? They don't have problems. Now look at the touchscreen." -- Apple Development Team

This problem is one of many that a friend of mine and his wife had. 3G didnt work, both phones had horrible lag problems when browsing things like contacts, programs would crash, and the phone would just reboot for no reason. They had to trade in their phones at least three times. Last time, with the exact same problems, Apple told them to get lost and wouldn't replace the phones. Refused to honor the warranty even though their Genius Bar confirmed it was all phone problems and nothing they did but still refused to replace the phones. Makes me want to run out and buy one...
So your friend and his wife got 6 bum phones all in a row?
He replaced his 3 times and hers went in twice. He was taking his in for the 4th time when they told him tough crap, our phone doesnt work right but forget the warranty... oh and you dont get your money back either. AT&T gave them Blackberry Pearls and those have worked flawlessly for about 2 weeks now.


MexiCubAZ

join:2000-06-09
Phoenix, AZ
clubs:

reply to ender7074
I am having the exact same problems with my iPhone 3G. The bad part as that all the issues, constant freezing of the phone and reboots, to no longer being able to download and install apps from the phone all started about 30 days after I purchased the phone.

So far today my phone has rebooted itself may 20+ times w/constant freezing for minutes before it responds. I have not really had issues with droppped calls. But it switches alot between Edge and 3g.

So far the phone has sucked big time.

Anyone know how to do a hard reset when the phone quits responding?
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Join the DSL Reports SETI@Home Team!

riblet

join:2006-03-08
Naples, FL
reply to Couch Potato
iLaugh at the iPhone.

This is going to require a recall. No way around it Stevie. Man up, take the stock price hit and do the right thing. For once.

riblet

join:2006-03-08
Naples, FL
reply to MexiCubAZ
Big hammer. Hard surface.

You've got a permanent lemon. Either take it back or just live with the fact that Steve Jobs stole your money.

badshot23

join:2004-10-05
Independence, MO

reply to ender7074
said by ender7074 See Profile :

AT&T gave them Blackberry Pearls and those have worked flawlessly for about 2 weeks now.
All except for the memory leak(s)? I've got the Pearl myself, and find have to pull the battery to reset about once a week, or it'll lose call logs and the SMS Inbox.
-
Forums » Did Apple iPhone Fix Make Problems Worse?Apple's silence is appalling »
« Apple's "Damage Control"  


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