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photog5
join:2008-08-25
Hydesville, CA
 ·Suddenlink
3 edits |  waiting
Suddenlink has placed me in touch with a tech, and we are working to resolve this matter, however the problem remains - every evening at 7pm the pings and packets(30 to 40% loss) go out the window - at 7 pm I get 100ms instead of the usual 30ms, followed by 140 to 150ms by 9pm 930pm 200ms ish, 10:30 back down to like 125ms, 11pm almost playable at 70ms, midnight (when all the HD flicks have been watched?) ping goes back to 50ms, 1 am, back to the normal service I signed up for - 25ms - 30ms and its useless again because the severs are empty by then........
Please please someone out there re~route this California to Texas connection back to California instead of NY where it undergoes LAAAAGG from "AboveNet" and is then sent back to Southern Cal.... Or Ditch the lagging company and go with a winner therby creating thousands and thousands of happy suddenlink customers!
PLEASE~~~~!!!!
PS IT WAS NOT LIKE THIS LAST MONTH (july) OR the month before!!!!! this High latency issue and packet loss just started happening in Aug, so I know you CAN give good cable service I just want it BACK!
In fact the MS LATENCY is so bad right now it took 20 seconds to load this page and I timed out searhing google !!!
224 at 8:48 pm.... this just isnt working SL... | |
Gofish
@alltel.net
| I had Suddenlink installed at my sister-in-law's house in Nashville, Arkansas because she already had TV cable with them. The situation was really confused. Suddenlink was piggybacking on Cebridge at the time. While customer service was and still is friendly, the internet speed, advertised as being 3X faster than DSL was really a bummer at about 750kbps as compared to my 2500kbps on Windstream, and on an ADSL line amplifier beyond the 1.5 mile limit at that. Current speed is still way below advertised at about 1075kbps.
What we are looking at is consolidation and mergers to satisfy the greedy stock market that continuously demands profits over quality. The situation is not likely to improve dramatically as long as that is the criteria. Quality is a concern but is hampered by those who could not care less. | |
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