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Forums » US Cable Support » Charter HSI/CATV » Bailing out a Charter customer...
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Snavvie

join:2006-09-28
Louisville, KY

Re: Bailing out a Charter customer...

Charter doesn't support USB connections. That's why the tech didn't do anything. Sorry about your troubles.

contractor99999

@charter.com

Re: Bailing out a Charter customer...

since when do they not support usb connections??

Quote from Charter.com
Although a USB can be used to connect your cable modem to your computer, using an ethernet connection is preferable to using a USB connection.

And for some odd reason We (the contractors of my area) cannot get any Nic cards to install, so if its an old pc and has a usb port and no nic card we have to install it via usb.
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC


1 edit
Wasn't any trouble for me; I actually made a little money off of this. Charter sub had to spring for a NIC, though. No cheapo "Big Box" outlet nearby, so a little more expensive than the $7 NICs I've seen at Fry's Electronics.

But I felt a little sorry for the tech; he looked a bit foolish, in the sub's eyes, because of this.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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