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Data cable question. »
« ATT Motorola DSL modem 2210-02-1006 users, I need your help.  
page: 1 · 2
AuthorAll Replies

Sasba858

join:2008-08-28
Pearl River, LA

Taking the step to change internet providers, and need help.

Over the the weekend I won a a fleabay auction for a New in Box Motorola High Speed DSL Modem Model #2210-02-1006 for $43 including shipping. AT&T-Bell South wanted $75.

When it comes in, I plan on telling Charter to stick my last $54.95 internet only payment where to sun down shine, and with their high prices, frequent outages, and poor customer service, it is time to say goodbye.

Where I need you guys help is on what I need to do to set up my new modem after I place my order for Xtreme DSL direct online.

I plan to use my current Belkin Router and not go with the ATT&T Home Networking since I only run 2 computers.

Is there a step by step in this forum on how to program in this new modem?


jeno

@bellsouth.net
See here:
»AT&T Southeast Forum FAQ »Motorola 2210-02-1006 General Info

Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast

reply to Sasba858
Your best bet would be to make sure that your FastAccess DSL Direct runs as expected and is stable before dropping Charter.

It would also be in your best interest to promptly pay your bill to Charter. You don't want to get a reputation as a "Deadbeat".

First you will have to create your FastAccess DSL account.

You will do this by using the CD or the online method.

More info to come.

Sasba858

join:2008-08-28
Pearl River, LA

reply to Sasba858
Just kidding about the Charter comments, and I have never been late on a bill in the 2 years I have had them as a provider.

How do I get the FastAccess DSL Direct to operate without dropping Charter?

Will I have to wait until AT&T/Bell South sends me a cd when I sign up online with them, and then use the CD to create a FastAccess DSL account?

attsetech

join:2008-09-04
Panama City, FL

you can go online and set-up your username and password now, but until att dsg dept. provisions the line it will not work,unless you can get somone to up that date they gave you ... that is when it will provision :::::::the site for username and password is dslinstallation.bellsouth.net no cd needed no dsl filter needed with (naked dsl)

Sasba858

join:2008-08-28
Pearl River, LA

Thank you attsetech for you reply.

Does anyone know how I would get the FastAccess DSL Direct to operate without dropping Charter first, as it is hooked up to my current modem?

Also, how long does it normally take for AT&T/Bell South dsg dept. to provision the line?


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

said by Sasba858 See Profile :

Does anyone know how I would get the FastAccess DSL Direct to operate without dropping Charter first, as it is hooked up to my current modem.
If you configure the motorola for ip passthrough, you can switch between cable and dsl by changing which modem is connected to the routers wan/internet port.

Is your phone wiring prepared for dsl?

Sasba858

join:2008-08-28
Pearl River, LA
wayjac reply: Is your phone wiring prepared for dsl?

I know the lady that lived here had a AT&T land line phone only. Would that phone wiring be all needed to get FastAcess DSL DIRECT 3.0?


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

said by Sasba858 See Profile :

I know the lady that lived here had a AT&T land line phone only. Would that phone wiring be all needed to get FastAcess DSL DIRECT 3.0?
Yes that phone wiring will be enough.
Is there a phone jack in the room where the dsl modem will be?

Sasba858

join:2008-08-28
Pearl River, LA
Yes there is.


wayjac
Premium,MVM
join:2001-12-22
Indy
If the inside wiring is ok just connect the modem and wait for its dsl light to be steady green.


wayjac
Premium,MVM
join:2001-12-22
Indy
reply to Sasba858
You have Vonage for telephone service.... is it setup such that you can use all the phone jacks in the house to make and answer calls?

Sasba858

join:2008-08-28
Pearl River, LA
My Vonage modem is hooked up to my Belkin Router just like my desk top PC. From my Vonage modem telephone port, I have a telephone line going to the base unit of my uniden. All the other hand units hubs just plug in the wall electical outlets.


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

said by Sasba858 See Profile :

From my Vonage modem telephone port, I have a telephone line going to the base unit of my uniden. All the other hand units hubs just plug in the wall electical outlets.
That good that you are not using the homes telephone wiring to get dialtone to all hand sets.

One other thing you should check out is the nid and its wiring and test jacks.

Sasba858

join:2008-08-28
Pearl River, LA
reply to Sasba858
What do you mean by this:
"One other thing you should check out is the nid and its wiring and test jacks."


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

There is a place on the outside of the home where the telephone cable from the street connects to the phone cable for the house.

If the cables are still connected as they were when the house had bellsouth dialtone no problems.

If changes have been made after the bellsouth dialtone was disconnected you may need to make some changes.

Sasba858

join:2008-08-28
Pearl River, LA

I will check outside tomorrow, but I have yet to order my AT&T internet so I would not expect any power to be coming through the line. BTW, I did find this info about this in this link below:

»How to test at the nid/sni/gray test jack


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

Yes, if your dsl order goes smoothly once the dsl is active the modems dsl light will be steady green.

If that does not happen you could take the modem to the nid if you have one connect it to the test jack. If the modems dsl light is not steady green at the test jack bellsouth has not completed the work.

If the modems dsl light is steady green at the test jack you need to connect or repair the inside wiring.

This faq has some excellent info and pictures:
How do I check modem stats, synch rates & speeds at NID

Hopefully you won't need any of this information and the dsl just works.

Sasba858

join:2008-08-28
Pearl River, LA

I tried plugging in the data cable into the wall outlet plug and then the other end into the modem, and all that lites up is the green power button on the modem. I will try it outside in the test jack tomorrow, but I think I will have to place the order first before they cut the juice to the test jack. If I am right about this, how long does it generally take for them to make the dsl active after I place my order on-line for the Fast Access DSL DIRECT?


Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL

Yes you will have to order it forst, but ususally the line IS active by the time the modem arives.

If you already have a compatible modem, it could be working as short as 24 hours after order.

Though I have heard mixed things as to wheater you MUST ust the install CD these days. Used to be if you knew what you were doing you could jsut set up a network connection and skip all their BS (not meaning Bell So ) software.
--
»haywardm.com (Hayward's Key West)
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Forums » US Telco Support » AT&T » AT&T SoutheastData cable question. »
« ATT Motorola DSL modem 2210-02-1006 users, I need your help.  
page: 1 · 2


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