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Forums » O Canada! » Canadian » Bell Canada » So what has improved so far at Bell?
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BryceS

join:2007-09-17
Waterloo, ON
2 edits		reply to Bell_Abused
Re: So what has improved so far at Bell?

You asked what was better and all that stuff is better than it previously was.

Retentions is now offered in-store.
to forum · permalink · · 2008-09-04 19:38:03 · Reply to this

Bell_Abused

join:2006-10-07
·Bell Sympatico

 Its not better. 99% of the spewed crap you mentioned says "if bundled"... Also they increased prices across the board this past year and lowered service levels (ie 60-gigs, throttle, throttle bugs the worm their way out of, outsourced unintelligible support etc)

Not being a troll.

Just want to know, WHAT IS better

All you mentioned were your scripted bell world stuff to lure customers.

but has ANYTHING improved? IS anything BETTER?
to forum · permalink · · 2008-09-04 19:42:07 · Reply to this


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
reply to BryceS
I think you'll find what he means is in terms of the actual service and customer service.

For example turning off throttling ... reducing etfs, eliminating etfs, or at least make them proportional to the early termination ... stopping the lying ... getting support you can actually trust to do something instead of saying "yes sir" and nothing happens.

All very well improving the sales of the products ... the products and their support have to get better
to forum · permalink · · 2008-09-04 19:42:36 · Reply to this

Bell_Abused

join:2006-10-07
·Bell Sympatico

reply to BryceS
said by BryceS See Profile :

Retentions is now offered in-store.
Thats the First I hear of this..

ok

Thats one thing better.

(but people have to be cancelling for a reason to get retention offers)
to forum · permalink · · 2008-09-04 19:43:48 · Reply to this

Bell_Abused

join:2006-10-07		reply to sbrook
What sbrook said too!
to forum · permalink · · 2008-09-04 19:44:57 · Reply to this
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