jpheather
join:2003-05-09
Pasadena, CA
| reply to jpheather
Re: updated port 25 removal instructions?
Is there any way to tell when port 25 has opened? As of last night my sister was still having problems with outgoing mail (incoming using my domain's mail server was fine). We tried my domain's mail server, smtp.dslextreme.com and smtp.gmail.com, and nothing worked. She's not totally stuck, since she can send mail using webmail, just not through Outlook.
If you can tell me what **should** be working at this point I'll lead her through the settings. Too many variables right now! |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA | To tell if port 25 is open have her open up a command prompt and type telnet smtp.yourdomain.com 25. If the connection opens successfully then it is enabled.
Thanks |
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jpheather
join:2003-05-09
Pasadena, CA
| My sister's husband followed all my instruction, and the result he got when he did telnet mail.domain.com 25 (that's my smtp server, uses "mail" not "smtp") was "connection failed."
When I did it from my computer at my house that exact command worked fine.
So I am guessing that port 25 hasn't yet been opened. |
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Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT | Hi,
I am showing port 25 is still blocked on the account. Our tier2 department has made attempts to contact her about the issue and has been unable to get in touch with her. |
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jpheather
join:2003-05-09
Pasadena, CA | She works long hours...if you can get port 25 unblocked I'm sure I can take it from there. |
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