mjr
Premium
join:2003-09-18
Bethlehem, PA | reply to fhaber
Re: [Newsgroups] "Unable to connect to news.rcn.com:119"
I get "502 Access Denied via @rcn.com auth server" when I try my email addy/password |
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fhaber
Enhanced For Lynx
join:1999-11-23
New York, NY | reply to jsolo1
username@rcn.com
mailpw |
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jsolo1
Premium
join:2001-07-01 | reply to fhaber
What are you using for youro authentication info?
rcn/rcn?
--
Insanity is living in a state of disillusion. |
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fhaber
Enhanced For Lynx
join:1999-11-23
New York, NY | reply to jsolo1
1. I'm getting data.
2. Mine always needed authent, even from an RCN IP.
3. I never tried to slam RCN with a third connection - it's so slow it's easy to be a gentleman (g). |
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jsolo1
Premium
join:2001-07-01 | reply to fhaber
fhaber,
Per your other thread where you post it's back. news.rcn.com resolves now to giganews, but it still wants a login/pass to gain access, so not really back. |
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kcblack
Premium
join:2000-09-11
Chicago, IL
 ·RCN CABLE
| reply to fhaber
Honestly folks,
Did you actually expect them to handle this in a professional courteous manner or to give you advance notice?
The only good thing I have to say about them is the offering of 20/2 speed, even if it was at a very high price.
I'm done with them as of 9/0/08 and I still can't get them to straighten out my last bill. I told them well in advance that to terminate my service on a certain date. I've got one side of RCN telling me not to pay my bill until they get it corrected, then I have the other side sending me dunning email and phone messages telling me they are going to cut off my service. Good lord,is it too much to ask to tell them to get their act together?
Oh, and BTW, them cutting newsgroups is to provide you better customer service.
Goodbye, farewell, good riddance RCN.
Kevin
--
"Because we’ve invested over $4 billion in building our MegaBand network so you can enjoy the internet the way it was intended to be – fast and uncapped." (RCN marketing Promo) |
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fhaber
Enhanced For Lynx
join:1999-11-23
New York, NY | reply to negativeduck
Everyone's doing it. Everyone else gives notice. This was pitifully handled. |
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bilsky
join:2008-07-25
Waltham, MA
1 edit | reply to negativeduck
Or at the very least a post on the RCN official pages.
I was a daily newsgroup user. Very sad to see them gone. It was one of the things that separated them from the other ISPs that I could choose from. Now, not so much.
-jason |
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jsolo1
Premium
join:2001-07-01
| reply to negativeduck
Bryan,
I suppose it would have been proper to give customers at least a 30 day notice before terminating the service [instantly].
I reviewed several months of past statements. Could not find any indication of impending service changes.
It's like one of the cell companies removing a feature and informing the customers after the fact.
--
Insanity is living in a state of disillusion. |
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negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
| reply to mjr
Yea, you could say it's official. The news (nntp) service as provided by RCN is being phased out. In large part due to non usage yes there were a few (and by few I mean an incredibly small number) customers who used it however, several times that are using nntp service from a third party.
Additionally for the same reasons that other MSO's are discontinuing the service we are going in the same direction.
--
Bryan Laird
Director Product and Technology |
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