MikeRivers
join:2005-09-13
Falls Church, VA
| reply to NoSpam
Re: New VZ promotion: *FREE* updgrade to 3.0Mbps (from 768K) ?
I'd take that deal in a minute. I've been having a lot of trouble with my DSL (copper, 768K, cheapest I can find so I don't leave 'em) service lately. I told them that if they could no longer maintain my service, I'd be happy to let them replace it with FIOS, but that I was happy with my present speed and cost, so I didn't want to pay more for it.
They said "sorry." I guess being a faithful customer doesn't help here in Virginia.
By the way, I've had absolutely the worst customer service from Verizon than I think I've had from any company recently. They eventually manage to fix my problems, but they won't admit that there's such a thing as an intermittent condition, so no, it ISN'T OK if they test the line when I call and it checks out. |
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SpeedWagon4
join:2001-11-24
Toms River, NJ | I just got a recording stating the same thing: to upgrade me at no extra charge because I am a terrific loyal customer. They said it will happen within the week. I am in Toms River, NJ
I will believe it when I see it!
Steve |
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Smith6612
Premium
join:2008-02-01
united state
 ·Dish Network
 ·Verizon Online DSL
·FrontierNet Intern..
1 edit | So a letter and a recording, and now two reports! If I have been loyal enough to Verizon, I'm getting excited about this! I've always wanted Verizon to take my 768kbps and stuff 3Mbps down my line. Besides, a friend of mine who games a lot on DSL, a 768k line is usually lagging because of internet load at his home so if this is true as he's probably had DSL for the same time as me, maybe longer, he'll be happy as well.
The download Steam will love, the upload I'll love as well since it'll let me upload my files and videos to the internet a lot quicker. Uploading 400+MB files is painful at 128kbps 
But a question though, how long have you guys been a customer with Verizon? I've had the 768kbps package for nearly 4 years now. |
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SpeedWagon4
join:2001-11-24
Toms River, NJ | I've had DSL for about 5 years now. Dumped Comcast due to budget reasons. 768 was just enough to do work from home. Yippee! |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
·Verizon Online DSL
| reply to MikeRivers
Chances are the reason you are having trouble with your DSL and the reason they won't upgrade you are the same....you're too far for it.
Couple of things come to mind about this move. First, does the "free" upgrade end after a year, 6mo., etc.? Second, could this be a move to get as many people as possible up to the higher speeds, since everyone whose line supports it would have no reason not to, then just dump the lower speed altogether, making the 3/768 the new low speed plan, but at a higher price? Not talking immediately of course, but over the course of the next year or two. Combine that with further FIOS deployment and you see the first move on the DSL side in phasing it out. |
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