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Forums » US Telco Support » Verizon » Verizon FIOS TV » FIOS TV Central website access with Non AT Router?
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1.7.1 problems »
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA

Re: FIOS TV Central website access with Non AT Router?

Interesting. I'm not aware of anyone that has tried to access the STBs from VZ Central.

I understand you've changed the configuration somewhat, but there are some things that aren't clear in your post.

•How are the routers connected? LAN-to-LAN or LAN-to-WAN?

Part 4 of the FAQ relies on a LAN-to-LAN connection, however, you state:
I have configured the Actiontec to retrieve it's IP address via DHCP.
That would imply that you are using a LAN-to-WAN connection, since only the Actiontec WAN interface pulls a DHCP address.

If the Actiontec is connected LAN-to-WAN, this would also imply the STBs are double NAT'ed which would explain issues with VZ Central.

OTOH, you say the STBs are pulling the correct IP addresses and DHCP server is disabled in the Actiontec, which would imply the LAN-to-LAN connection is working.

There should NOT be a need to create a DMZ in the Buffalo. In the Part 4 FAQ, the Actiontec is acting ONLY as a switch and MOCA bridge. It is not functioning as a router.

Please post more specific information about your configuration.

darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS

Re: FIOS TV Central website access with Non AT Router?

said by More Fiber See Profile :

Interesting. I'm not aware of anyone that has tried to access the STBs from VZ Central.
It's how the remote DVR feature works in IMG 1.6 to schedule programming, set up favorites, etc via the web.

More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA

Re: FIOS TV Central website access with Non AT Router?

said by darcilicious See Profile :

said by More Fiber See Profile :

Interesting. I'm not aware of anyone that has tried to access the STBs from VZ Central.
It's how the remote DVR feature works in IMG 1.6 to schedule programming, set up favorites, etc via the web.
My statement was specifically in reference to the various bridging configurations.
Psyclone

join:2002-09-29
Beaverton, OR


1 edit
Ok to answer your questions. Here is the connection diagram:

ONT->cat5->[WAN Port-Buffalo-LAN Port]->Cat5->[Lan Port- ActionTec]

So they are connected Lan to Lan as you suggested. The IP configuration on the ActionTec is that it acquires it's IP Address via DHCP from the Buffalo. The internal DHCP server of the ActionTec which serves the COAX and Ethernet Lan ports is disabled. All IP's in the network are given out by the Buffalo, this inludes the ActionTec and the STB's.

Like I stated, this configuration does 'work' however I'm missing the ability to use the FIOS Central site to see my DVR's.

I have tried enabling the DHCP server on the ActionTec so that it gives the STB's their IP Addresses but they still seemed to get their IP's from the Buffalo. I may have to tweak with this config more. I'm not sure how much it matters what router the STB's get their IP's from.

I hope that clarifies things.
ProFiOSDude
Premium
join:2005-05-27
Chesapeake, VA

Re: FIOS TV Central website access with Non AT Router?

Probably because Verizon sees the MAC address of your Linksys and knows it's not an Actiontec. There might be a pre-linkup where Verizon checks the status of your STBs, but since the the Linksys cannot communicate with the STB's in the same manner as the Actiontec, it doesn't allow it. IMHO.

PFD

Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
Hi,
I can "SEE" my boxes via Verizon.com. It that what you are inquiring about?
Lee
ProFiOSDude
Premium
join:2005-05-27
Chesapeake, VA

Re: FIOS TV Central website access with Non AT Router?

No. Interaction between the STB and Verizon would probably have to go through the Actiontec. Don't think they would bother coding for every possible router.

PFD
Psyclone

join:2002-09-29
Beaverton, OR


4 edits
said by Lee GWB See Profile :

Hi,
I can "SEE" my boxes via Verizon.com. It that what you are inquiring about?
Lee
I can "SEE" my STB's also, just as I have been able to since I set up my account on the site, but I cannot interact with them as I should be able to. The FIOS TV Central site, for those of you not in the know, allows a FIOS Home Media DVR subscriber to access their DVR's from the Web site. This allows you to see how much space you have used, see(and delete) the current recordings, and schedule stuff to record that you don't have a timer set for.

Like darcilicious said, it's nice to be able to do this remotely. I don't know about the rest of you but I've often gone on vacation, or otherwise been away from the house and forgot to set a timer for something I really wanted to see. This provides the ability to do that from a remote location.
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