rivalman
Rival
join:2004-01-18
Calgary, AB
| Internet through Shaw going through Amp
Just wondering here. I had a Shaw guy come out and fix a problem that was going on at my house where the low channels on my tv were quite fuzzy. So the fix they setup is to put a drop amp in on my line. He also connected my moedm into that. Now the question I had was that I thought I had heard somewhere that an amp can mess up your internet signal, is that true? Would I be best to route the cable to the modem without going through the amp?
I'm assuming because it's an amp that Shaw themselves had put in, that it would have been tested with their own equipment, so I'm just wondering really if this is a good solution?
I have both Telus and Shaw at the house and I find they are each good for differnt things, just wondering if an amp would mess up gaming pings or whatnot?
Thanks peeps! |
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AnonShawUser
join:2006-06-17
Calgary, AB
| It -might- mess up the pings, if the amp is having some problems. What I'd suggest is you call in in a few days or so, and ask Shaw to check the levels on the modem. It could be that the levels were too low as it was and the amp is required to get the levels into acceptable ranges.
You could also try running pings for extended times while not running anything else, just to test your latency. Pick a target that you get good pings to, then set it up as a -t switch and watch it for a few minutes. |
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wannabetech
@shawcable.net
| reply to rivalman
if the fuzzy tv channels were the result of low level outside your house, then the amp is a temp solution until the outside levels are adjusted. there is a chance that when they are adjusted, the amp could cause internet issues (max out receive levels).
the amps themselves are designed for 2 way communication, so i doubt they would inherently cause any kind of problem. |
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cableguy84
join:2006-09-12
Alberta
| Usually an amp is a last effort. If the signal is bad it usual means something else like a degraded drop that cant be replaced right away, or maybe you have so many outlets in your house that the needed signal is not enough (rather then increasing the signal outside and messing things up for a lot of people they just give you an amp)
There are lots of reason to give you an amp and not to, depends on the situation.
On a side not IF you do get fuzzy channels again or the internet drops out the amp probably died (it happens) if this does happen bypass the amp until Shaw can come out and replace it, but unplug it first or you could get a good shock. |
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jarib
@shawcable.net | reply to rivalman
Hi The amps are 2 way multimedia amps these days so they'll work fine with your modem. Older amps would only amp one way |
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