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Teksavvy home phone activation fee? »
« TSI Speedtest Down ?  
page: 1 · 2
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lcdguy

join:2008-01-17
·TekSavvy Solutions..

profile drop ?

I was wondering why this would have happened. I have been happily cruising along for the last year+ ta 5000/800 profile but i checked this morning in a whim and i have been dropped down to 4200/800. Would this be bell trying to screw with me since i transferred my phone account to teksavvy recently ? or just my bad luck.


DJ R
Premium
join:2005-06-12
Brossard, QC
speed test please

lcdguy

join:2008-01-17
·TekSavvy Solutions..


1 edit
reply to lcdguy
Here is the test i just ran from speedtest.net



i don't have from before though.

Flash test done to here at dslr.



nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to lcdguy
Re: profile drop ?

said by lcdguy See Profile :

i have been dropped down to 4200/800.
There is no such thing as a 4200/800 profile. Most likely there is/was a problem on your line and your modem lowered the synch rate below your profile rate.

1. Power your modem off for a few seconds and then back on. What is your synch rate now?

2. Post your line stats here as reported by your modem so that we can get a better idea of the quality of your line.

Would this be bell trying to screw with me since i transferred my phone account to teksavvy recently ?
Not likely, but it is hard to debunk conspiracy theories without cold, hard facts

lcdguy

join:2008-01-17
i was just thinking about this i think i might know what has happened. I recently put a new phone on my phone line that has a digital answering machine. It could be causing the change in speed.

koreyb

join:2005-01-08
Etobicoke, ON
reply to lcdguy
Does said phone have a filter?


HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico


1 edit
reply to lcdguy
said by lcdguy See Profile :

i was just thinking about this i think i might know what has happened. I recently put a new phone on my phone line that has a digital answering machine. It could be causing the change in speed.
Make sure it has a filter on it. If you have extra filters, try connecting two filters one after the other. I've personally seen certain phones/faxes require two filters.

Also make sure the filters are not plugged in reverse. the "pigtal" should always be plugged into the wall jack, then the phone cable into the filter.

Edit: Correction
--
GO LEAFS GO!

lcdguy

join:2008-01-17
he he he, oops . i will try that.


Candoo3

join:2005-01-24
·TekSavvy Solutions..


1 edit
reply to HiVolt
said by HiVolt See Profile
the "pigtal" should always be plugged into the wall jack, then the modem cable into the filter.
The MODEM cable doesn't get plugged into the filter. The MODEM should NOT be filtered, just the PHONE cables.
HiVolt was thinking one thing, and typed another.


HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs:
OOPS... lmfao... yeah, good catch... I was thinking the phone, not the modem of course...

Silly brain..

Thx for the heads up
--
GO LEAFS GO!


Candoo3

join:2005-01-24
Been there, done that too.

DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

reply to nanook
said by nanook See Profile :

Would this be bell trying to screw with me since i transferred my phone account to teksavvy recently ?
Not likely, but it is hard to debunk conspiracy theories without cold, hard facts
I wouldn't be so sure. It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone.

It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone.

»To teksavvy and their new call back polocy & Shame on Bell

lcdguy

join:2008-01-17
reply to lcdguy
I will try the filter thing as i now have an extra filter. And see if it improves. If not i will post my line stats. How ever those evil bell war lords keep dangling 16meg internet in my face. grrr.


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to DjEclipse
said by DjEclipse See Profile :

It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone. It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone.
They have been putting switchees on 3Mb/s profiles for at least a year. Same thing happened to me when I switched to TSI almost a year ago.

This may be related to the terms of the wholesale tariff. For sure you are not entitled to 6Mb/s. There may wording that BellER interprets to mean that 3Mb/s is the base profile (e.g. that may have been the standard profile when the tariff was originally agreed-to between BellER and CRTC.)

lcdguy

join:2008-01-17
·TekSavvy Solutions..

reply to lcdguy
well i doubt it's a profile drop. i switch the filter around and added another one on and voila.





and my dmt results for those interested. Not sure if it's good or not.



HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs:
Your stats look very good, especially for 45dB attenuation.

However, it's only 12 seconds of sync uptime, you should take a look after a day or so...
--
GO LEAFS GO!

lcdguy

join:2008-01-17
ugh, i hate doing that as it's a pain in the arse since i can't run dmt without unhooking my modem from the router and then directly connecting it to my computer to do something that takes 5 seconds to run. I really can't be bothered.

DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

reply to nanook
said by nanook See Profile :

said by DjEclipse See Profile :

It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone. It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone.
They have been putting switchees on 3Mb/s profiles for at least a year. Same thing happened to me when I switched to TSI almost a year ago.

This may be related to the terms of the wholesale tariff. For sure you are not entitled to 6Mb/s. There may wording that BellER interprets to mean that 3Mb/s is the base profile (e.g. that may have been the standard profile when the tariff was originally agreed-to between BellER and CRTC.)
No I am not entitled to a 6Mb/s profile, but 5Mb/s is what I am entitled to, or how about not touching the service at all and just switch the phone over like they are supposed to do.


HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to lcdguy
said by lcdguy See Profile :

ugh, i hate doing that as it's a pain in the arse since i can't run dmt without unhooking my modem from the router and then directly connecting it to my computer to do something that takes 5 seconds to run. I really can't be bothered.
You should have no problems, even if the line fluctuates a bit you should be fine.
--
GO LEAFS GO!
-
Forums » O Canada! » Canadian » TekSavvyTeksavvy home phone activation fee? »
« TSI Speedtest Down ?  
page: 1 · 2


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