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Forums » Selected ISP Support » DSL Extreme » Why does speed upgrade cause contract restart?
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Missing all email prior to 9/13/2008 »
« Can my uncle take over my 12-month contract?  
AuthorAll Replies

MTB

join:2007-06-29
Newport Beach, CA		reply to fareal
Re: Why does speed upgrade cause contract restart?


They told me that it was not a problem if you are upgrading a service.

They never told me that a contract would restart.
to forum · permalink · · 2008-10-09 23:05:25 · Reply to this


fareal

join:2005-10-05
·VOIPo
·DSL EXTREME
said by MTB See Profile :

They told me that it was not a problem if you are upgrading a service.

They never told me that a contract would restart.
I was told that by one rep via their chat support as well. But I confirmed two other times via email and via chat-billing support and they both said the 12 month contract would restart.
to forum · permalink · · 2008-10-09 23:12:26 · Reply to this
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Forums » Selected ISP Support » DSL ExtremeMissing all email prior to 9/13/2008 »
« Can my uncle take over my 12-month contract?  

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