Frances
@NET.PH | reply to Smith6612
Re: 768 dsl speed - (25 KB/sec download speed)
can i use the command prompt to check the line statistics or the transceiver stats? If yes, how?
My modem is ADSL Barricade SMC 7801BRA |
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Frances
@net.ph | reply to Smith6612
I can't see the modem when i open the "phone and modem options" in Control Panel. It is blank. Is there a different way to check the line statistics and transceiver stats? |
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Smith6612
Premium
join:2008-02-01
united state
 ·Dish Network
 ·Verizon Online DSL
·FrontierNet Intern..
1 edit | reply to Frances
OK. Certainly the line that your ISP is giving you is not right. Have them check what package you're on and if your speed test show it. If not, have your ISP take a look to see what's going on. Otherwise, ideally, it's a good idea to log into your modem and check the line statistics or transceiver stats. It'll show a page with information such as the Margin/SNR, line attenuation, and sync rate. Check on that page before calling your ISP, and if you can, post up your modem's DSL line stats for us. The page should be found in the diagnostics or statistics part of your modem. |
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