Frustr8ed BSouth
@bellsouth.net
| AT&T Blocking My Outgoing Emails
I am a long time Bellsouth.net DSL customer here in South Florida (now AT&T) and as of recently I am having major problems sending emails to certain specific parties and many new parties that I do business with from my home office. I get emails back saying "Content Rejected" or "Not Accepted for Policy Reasons" no matter even which return address that I use (my isp one or my domain one) and no matter if I send them from Eudora or even from AT&T webmail . Anyone else having the same issues?
According to what I read online, AT&T recently gave over control of their mail servers to Yahoo (believe it or not) and they have some aggressive spam filtering that is stopping legitimate emails from being sent and being received in many cases and a lot of customers are up in arms about this. I do have my own mail server for one of my domains on my hosting package so I can receive and download emails to my computer successfully with Eudora using my mail.domainname.com server address. But when I send an email, to certain parties, I guess it still has to go through AT&T somehow on this end and they still get blocked! Anyone have any suggestion how to get around this? I called some AT&T techs from tier 1 and tier 2 support in both India and America and those people were totally clueless. This is costing me a lot of time and aggravation to keep re-sending emails over and over again. |
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dtm
join:2008-09-08 | Post the header from one of the returned messages and the actual error message.
Most of the time you can send what you want to whoever you want. It is the receipient's ISP that does the blocking, not the sender's. |
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kremithefrog
join:2008-06-27
Albany, GA
 ·AT&T Southeast
| reply to Frustr8ed BSouth
The first step, and I know you won't like it, is to make sure the emails you're sending out follow standards (ptr record,etc.) exactly. I don't know what all the standards are but you said you have your own email server and there is a lot to do if you want to make sure your emails don't get blocked, especially by ISPs which tend to be more strict on these things since email is a big part of the traffic on their networks.
And those people are totally clueless because it's not their problem, they're not trained to answer every question someone with a computer has. The 'content rejected' and 'not accepted' messages don't appear to be any message you'd receive from AT&T. |
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