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ccowling

join:2007-11-14

[Other] Flat rate US calls

Hey All,

I would like to start off this post by stating that I do represent a VOIP company offering flat rate calls to the US (E.g. $0 per month package with 10c untimed calls to the US).

With that out of the way and not posting a link as i really don't want to get "banned" on one of my first posts here.

Are there any other companies that offer a flat rate call to the US? and if so do you guys have any links?

Additionally, we want to offer a free package for all DSLReports users with $5 credit on it here, however can someone enlighten me as to whether this is against the rules before I post the link? (It doesn't appear to be, but again I don't want to "spam" one of the largest voip forums in the country)

We're one of the top 7 largest providers in Australia but are taking baby steps into the US market place so any information would be great.

Thanks!
Chris.

usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct

Re: [Other] Flat rate US calls

IMHO I think you walked the tightrope well with the post, but my opinion is mine alone. (You could have posted as someone discovering a great new service, but I think you did much better.)

The services I am used to here are Pay as you go (PAYG) and Monthly flat rate calling. A fee per call service is an interesting approach. Nothing I desire, but still interesting -- kind of like a local pay phone call.
--
Jim, VoIP since 12/2002, VOIPo 2/7/2007

FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review
llast08

join:2004-08-05
Boise, ID

Re: [Other] Flat rate US calls

# SPAM is Not Welcome Here!
Spam (Commercial advertising of a product or service) will be deleted and if persistent, further action will be taken.

Rules are rules...
soitgoes2
Premium
join:2005-01-14
·Future Nine Corpor..

Re: [Other] Flat rate US calls

said by llast08 See Profile :

# SPAM is Not Welcome Here!
Spam (Commercial advertising of a product or service) will be deleted and if persistent, further action will be taken.
I for one do not consider this spam. Service announcements/offers have a place on this site. They exist in a mutually beneficial relationship with users.

Welcome, Chris.
PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms

Re: [Other] Flat rate US calls

said by soitgoes2 See Profile :

I for one do not consider this spam. Service announcements/offers have a place on this site. They exist in a mutually beneficial relationship with users.

I second that.
scott2020

join:2008-07-20
El Dorado Springs, MO

Re: [Other] Flat rate US calls

Third. I don't see much difference in what he is doing as compared to 10 other high level VOIP company executives that frequent this forum.
Test99
Premium
join:2003-04-24
San Jose, CA
·DSL EXTREME
·InPhonex

A Google search of the .au domain found Chris Cowling at Faktortel in 2005: »www.smh.com.au/news/next/free-pa···eStories

The Whirlpool VOIP forum list of providers includes this entry for Faktortel.

Did I guess right?
ccowling

join:2007-11-14

Thanks for replying so quickly (i'll go in reverse for a sec here)

Did I guess right?
Yes, thats me. To be honest I didn't even know that article still existed. I guess once in the news, always in the news. , except where it says faktortel.com.au it's faktortel.com for the US...

Telstra is like your "Verizon" it's the largest telco in Australia, so I suppose when you accuse them of tampering with their routers to block VOIP it's something that sticks around.

IMHO I think you walked the tightrope well with the post
Thanks, as you can see, i'm a whirlpool rep in Australia (Whirlpool being basically our biggest broadband forum) and have a pretty bright aura (rating) on there, so i'm used to making sure things are done right as i'm more then aware that Forums aren't looked kindly upon as a place for spammers...

A fee per call service is an interesting approach
We've had this for a while in Australia and it's very popular, basically it allows you to pay for only what you use which is nice for people with lower spends. We do offer unlimited calls for a set price per month to meet the rest of the market, but I really hadn't seen a flat "Dime Per Call" plan in the US yet, which seemed really odd to us anyway.

Chris.

RockyBB
Premium
join:2005-01-31
Longmont, CO

Re: [Other] Flat rate US calls

g'day, mate. I've never been down under to see for myself, but here in the States water runs downhill. With a pay per call service, in the middle of a very competitive market, you will attract not the low spend crowd, but the long talk crowd. You will move a lot of minutes from other providers to your service, but as you have no fee they will not cancel their other service. They will keep the other guy for incoming and short calls, and use you only for their predictable long calls. Sheilas who now feel slightly guilty for tying up the phone for 45 minutes, will feel no guilt for extending their conversations. If your termination costs are $0.005 they will break you with calls lasting more than 20 minutes. IMO excessive consumption of Fosters and Vegemite lead to bad business decisions ... we yanks will smoke 'ya.

usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:

Re: [Other] Flat rate US calls

Rocky has a funny accent!
PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms

said by RockyBB See Profile :

g'day, mate. I've never been down under to see for myself, but here in the States water runs downhill.
Down there it runs uphill---they are nearer to the South Pole!

jay_rm

join:2002-04-12
Netville
·Fox Valley Internet
·ViaTalk

said by RockyBB See Profile :

IMO excessive consumption of Fosters and Vegemite lead to bad business decisions
I don't think anybody in Oz actually drinks Fosters - make it a VB, mate !
--
3500/512 5.7 GHz Motorola Canopy Wireless; FoxValley.net
"Peace through superior firepower"
jester121
Premium
join:2003-08-09
Lake Zurich, IL
·surpasshosting
·ViaTalk

Re: [Other] Flat rate US calls

said by jay_rm See Profile :

I don't think anybody in Oz actually drinks Fosters - make it a VB, mate !
Oh, HELL yes. I drank so much VB in a 3 week period that my girlfriend was threatening to drop me off at detox on the way home from the airport.
mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
Chris, welcome aboard and we hope you will find friends here.
PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms

Re: [Other] Flat rate US calls

said by mazilo See Profile :

Chris, welcome aboard and we hope you will find friends here.
I agree.

And most folks are nice, just a few figjams.

So put a voip on the barbie.
ccowling

join:2007-11-14

quote:
And most folks are nice, just a few figjams.

Haha, do you guys actually use that slang in the states? FIGJAMS.. There used to be a BMW parked down the road from me with that as a license plate..

quote:
So put a voip on the barbie

That I can do.

quote:
and use you only for their predictable long calls

Well that is true. It's the risk we take, and is why we only offer it as a residential solution not as a wholesale solution. Wholesale is still per minute. Who knows that package may very quickly jump off the page.

quote:
Fosters and Vegemite lead to bad business decisions

Fosters? Mate..... *in long drawn out tone*

quote:
Down there it runs uphill---they are nearer to the South Pole!

Hey, and don't forget that our toilets flush the otherway and our VOIP calls come out backwards if you call from Aus to the US. :P

Chris.

RockyBB
Premium
join:2005-01-31
Longmont, CO

Re: [Other] Flat rate US calls

said by ccowling See Profile :

and don't forget that our toilets flush the otherway
said by ccowling See Profile :

i'll send you back the link for the free signup page with $5.00 credit.
does that mean you'll add 10¢ to our credit balance for every call we make?
ccowling

join:2007-11-14
As an addition and so as to keep within the rules, anyone who wants to give the flat rate service a test for us is more then welcome, shoot me off a PM and i'll send you back the link for the free signup page with $5.00 credit.

Chris.
ccowling

join:2007-11-14


1 edit
Well as it seems that most people don't seem to mind, i'll put the link up here to make it a little easier.

Basically it's $5.00 call credit to spend as you like. US Calls are charged at 10c Flat Rate.

»www.faktortel.com/products-freeoffer1.shtml

- If you do have any problems, please let me know as we do try to keep all our connections premium quality. (And the site is new, so something may just simply not work).

Chris.
nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

I wouldn't consider this spam. Welcome to the forum!

Out of curiosity- where are your servers located? this might be critical for US customers if your servers are in Australia. (too much latency) Do you have US servers too?

Do you offer CLI (Caller ID) with the calls or do they show with a random CID?
--
Nitzan Kon, CEO
Future Nine Corporation
ccowling

join:2007-11-14

quote:
does that mean you'll add 10¢ to our credit balance for every call we make?

No unfortunately not.

["Out of curiosity- where are your servers located?"]

Our servers are located in Texas. (ThePlanet)

feel free to traceroute: sip.faktortel.com

CLI (CID) is passed through as set. You can set your CID in your web interface.

We also have an Australian cluster for those in the southern hemisphere.

And yes, calls to Australia go to our direct routes in Australia.

Chris.

RockyBB
Premium
join:2005-01-31
Longmont, CO

Re: [Other] Flat rate US calls

said by ccowling See Profile :


No unfortunately not.
I can't stop myself... do you all have roo bars on your Fords?
venk25

join:2004-05-12
Nashua, NH
·VoicePulse


1 edit
Just signed up.

said by ccowling See Profile :

CLI (CID) is passed through as set. You can set your CID in your web interface.
Where in the Web Interface do I set this ?

And, what is "PSTN" codec ?

dot_null
Premium
join:2004-06-28
Kennesaw, GA
·Callcentric
·Comcast
·VoiceStick
·AT&T Southeast


4 edits
Welcome to BBR, ccowling See Profile!

I just signed up and tried to set up my Asterisk box with the IAX settings on faktortel's site, and was rejected when logging into the prepaid and main server. Is IAX (and use with Asterisk) allowed on this plan? Thanks!

Also, I didn't receive a "welcome" email either when signing up, just wanted to let you know if this was supposed to be the case.

EDIT: Doh! Just found out I was using the .au settings instead of the US settings. Switched to the US settings and I'm registered. Completely my fault. Sorry about that!
--
A little off center & loving it! »www.euphoricarythmia.com/
ccowling

join:2007-11-14

quote:
I can't stop myself... do you all have roo bars on your Fords?

Lol.. Hey we're not that far out.. We're actually located here:

»www.goldcoastaustralia.com/subur···ise.html

^^ Yes, that is what I see from my office window.

I think it's equivilant to Florida in the US.. does it look the same?

quote:
just wanted to let you know if this was supposed to be the case.

No worries, it should be working with IAX immediately for you. Can you connect with SIP on your account and it's just IAX being block / not registered against? If you could PM me your username i'll check it out. I'll also check out that welcome email.

Thanks for the feedback!

Chris.

dot_null
Premium
join:2004-06-28
Kennesaw, GA
·Callcentric
·Comcast
·VoiceStick
·AT&T Southeast


1 edit

Re: [Other] Flat rate US calls

^ Haha thanks!

Here's the link to the config that worked for me, in case anyone does the same thing I did: »www.faktortel.com/support-trixbo···rd.shtml

I'm registered now, haven't had a chance to try out the service yet though.

I'll shoot you a PM about the welcome email.
--
A little off center & loving it! »www.euphoricarythmia.com/
ccowling

join:2007-11-14

["Completely my fault. Sorry about that!"]

Hey no problem at all.

In the near future we want to have both running accepting either types of connections but we thought to start it would be a little overwhelming on the support.

Chris.
gbh2o

join:2000-12-18
Greenville, NC
·Future Nine Corpor..
·callwithus
·MyPhoneCompany
·VBUZZER
·Voxee
·Embarq
·VOIPo
·STANAPHONE
·Axvoice
·Packet8

Re: [Other] Flat rate US calls

A couple of notes. I signed up for the generous $5.00 credit and was immediately allowed access to my account. I attempted to find the mentioned

" ^ Free incoming phone numbers can be provided to the following locations: Click Here For A Full List"

but couldn't find them. However, I then tried to sign up for a paid DID and was notified that I already had the maximum allowed '0'. When I returned to the main panel I noticed that the balance was minus the monthly fee for the DID I wasn't allowed to purchase. Could this be a little 'critter'?

I had not received _any_ email delivery attempt 15 minutes after my signup, so I haven't received any credentials yet.

Another One

@123garagesale.com

Re: [Other] Flat rate US calls

Here we go again!!! Another Nit...! Worms his way into the forum, get's a few people interested, and right off the bat has the standard amateur, problem-ridden system.

Oooohhhh were will it ever end?
nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

Re: [Other] Flat rate US calls

said by Another One :

Here we go again!!! Another Nit...! Worms his way into the forum, get's a few people interested, and right off the bat has the standard amateur, problem-ridden system.

Oooohhhh were will it ever end?
Here we go again!!! Another anonymous poster worms his way into the forum, making inflammatory remarks under the sweet cover of anonymity!

Oooohhhh when will it ever end?
--
Nitzan Kon, CEO
Future Nine Corporation
JohnnyBeGood

join:2008-04-18
Seattle, WA
Welcome aboard!

Using eyeBeam I've successfully registerd to sip.faktortel.com
Calls started going thru after I entered stun1.faktortel.com as a STUN server.
Clicking on "Registration Status" show as "Not Registered"

dot_null
Premium
join:2004-06-28
Kennesaw, GA
·Callcentric
·Comcast
·VoiceStick
·AT&T Southeast


1 edit
Just tried out a short test call - to assess call quality I dialed my Vitelity provided DID (excellent sound quality, IMO - serviced by XO) from my new Faktortel IAX account and listened to a couple of minutes of music on hold. Sound quality was excellent (ulaw codec, call was made from my Grandstream GXP-2000 routed through asterisk), it was just as good as if I had listened to the music from an internal phone. Not bad at all!

My VoIP requirements are pretty much met by other providers, but I'll definitely keep Faktortel in my outgoing provider queue. I really like the idea of a flat rate pricing scheme. It reminds me of pay-by-the-call metered rate landlines without all the junk "taxes" and fees.
--
A little off center & loving it! »www.euphoricarythmia.com/
eviljafar

join:2007-04-10
Montreal, QC

Hi Chris.

I signed up, thanks for the offer.

When will you be providing DIDs for Montreal? I'd be happy to take a free one for testing purposes

I'm from Australia, been in Montreal for a year or so. When I moved here I searched high and low for a flat rate nth american provider, but I don't think one exists - until now.

I was so used to having that kind of service in Aus but everyone I spoke to here said it would never happen.

Cheers,

Jaf.
ccowling

join:2007-11-14


1 edit
quote:
here in the Web Interface do I set this ?

If you go to »www.faktortel.com/members.shtml you will be able to access your members area. The CLI is however only able to be added as one of your incoming numbers to prevent CID Spoofing. We're not sure how other providers in the US handle this though? Do most providers allow you to send any CLI or is it only of numbers you own?

quote:
Here we go again!!! Another Nit...! Worms his way into the forum, get's a few people interested, and right off the bat has the standard amateur, problem-ridden system.

Mate.. We're one of the largest providers in Australia already, running tried and tested software. Moving from one country to another always causes some issues but they are very easy to fix. As you can see above most people have it working instantly with excellent call quality. Of course, being anonymous who knows if you'll ever get this message?

Btw, we are so confident in our billing system we released it to the public: »www.vsppanel.com and mentioned it on our WikiPedia page along with our QLD Gov't Grant: »en.wikipedia.org/wiki/FaktorTel

(Sorry, snide comments shit me no end... be helpful, thats what forums are for buddy).

quote:
I was so used to having that kind of service in Aus but everyone I spoke to here said it would never happen.

I'm not sure when we'll be getting montreal DID's, however it should be soon, we have a few more places to source them from.

We were quite surprised about no flat rate providers in the US as well, but maybe there is a reason.. We'll have to wait and see, but for the moment we're sticking to our guns.

quote:
Could this be a little 'critter'?

Yes most definately, the Email doesn't appear to be going out at the moment which i'm having our head techs look at, at the moment (it's probably a reverse DNS issue) and the incoming DID's are just need to be set on signup. It's actually a setting in the software so should be fixed later this evening.

quote:
Here we go again!!! Another anonymous poster

My thoughts exactly mate. I hope my justification in my quote of him wasn't too harsh.

(Finally, please bare with me for a while guys, it appears I have a lot of PM's at the moment so will be mailing you back asap).

Chris.
gbh2o

join:2000-12-18
Greenville, NC
·Future Nine Corpor..
·callwithus
·MyPhoneCompany
·VBUZZER
·Voxee
·Embarq
·VOIPo
·STANAPHONE
·Axvoice
·Packet8

Re: [Other] Flat rate US calls

said by ccowling See Profile :

quote:
Here we go again!!! Another anonymous poster

My thoughts exactly mate. I hope my justification in my quote of him wasn't too harsh.
FWIW, you can always »/useremail/u/0?ignore and see no more anonymous users... none, nada or whatever is appropriate down south. It can make it interesting when reading a forum thread.
Test99
Premium
join:2003-04-24
San Jose, CA
·DSL EXTREME
·InPhonex

said by ccowling See Profile :

Do most providers allow you to send any CLI or is it only of numbers you own?
Some providers let you set the outgoing caller ID. CallWithUs and Teliax come to mind.

See this post: »Re: [General] Any service with this feature set? The legislation mentioned there has not become law. My guess is that it won't, at least not this year.
PX Eliezer
Premium
join:2008-08-09
New Jersey
To avoid any misunderstandings, you might want to review for everyone the time difference between Queensland, Australia and the major USA time zones.
ccowling

join:2007-11-14
Sure. Basically we're 14hrs->17hrs ahead of you, depending on where you are in the US.

Ever wondered what the future is like? Just contact and Australian..

Chris.
Test99
Premium
join:2003-04-24
San Jose, CA

Re: [Other] Flat rate US calls

9 AM AEST = 4 PM PDT = 7 PM EDT

No daylight saving in Queensland.
ccowling

join:2007-11-14

Just a note,

For those of you who are creating accounts with a name of "Free Account 5.00" and creating it 50 times so you can get $250 free credit for use later...

A heads up.. We delete them, so don't do it. Be honest please.

Chris.
nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

Re: [Other] Flat rate US calls

said by ccowling See Profile :

Just a note,

For those of you who are creating accounts with a name of "Free Account 5.00" and creating it 50 times so you can get $250 free credit for use later...

A heads up.. We delete them, so don't do it. Be honest please.

Chris.
lol. We had some users doing that too when we were giving out 30 cents of call credit. It was pretty ridiculous to see a guy creating 50 accounts so he can make a whopping $15 of calls. Probably took him longer than it would take to work to earn those $15.
--
Nitzan Kon, CEO
Future Nine Corporation
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