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PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms

reply to nitzan
Re: FaktorTel----Flat rate US calls

said by nitzan See Profile :

Apparently FaktorTel lost it's interest in the US market. Not surprising considering the amount of competition.
Tough competition, but big rewards.

So many people in the USA.

It's been summer in Australia while winter here. Maybe they'll be back.

---------------------------------------

Education station:

Australia is a federation of 6 states (and 2 territories).

In many ways their Federal structure is modelled after the USA.

The six states jealously guard their prerogatives against the power of the central government.

Because of that, although Australia now can amend its own Federal constitution, the constitutions of the six states cannot be amended without the approval of the British parliament. That's they way the states want it.

The Queen of Australia is the same person as the Queen of the United Kingdom.

Because countries like the UK, Australia, New Zealand, Canada, etc., recognize the same head of state (the Queen), those countries do not exchange ambassadors to each other. Rather, they exchange High Commissioners.

nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

reply to wcweaver
Start here: »/gbu

Aparrently FaktorTel lost it's interest in the US market. Not surprising considering the amount of competition. My guess is they saw very little interest in their US product and are just letting it die a slow death.

Pure speculation, of course.


wcweaver
Premium
join:2002-02-22
Fort Myers, FL
clubs:
·Future Nine Corpor..
·Comcast
·Embarq

reply to PX Eliezer
I had Faktortel up and working. I had a temporary DID but it was not in the city I live in even though the exchange as listed on the Faktortel selection as a Fort Myers number.

The service was completely satisfactory but their customer support was slowwwww,. Their support 800 telephone number was always busy but not at first, only after I got the service working and my e-mails went unanswered.

The main issue was number porting. I could not get an answer from them ( they never responded to my last e-mail) about whether they could port my number or not. Switching numbers was a non starter for many reasons. My wife was absolutely not willing to get a new number.

Here is what I asked for in my last e-mail to them on January 7, 2009:

"Any update on ability and time frame to have my existing number which I listed below ported over to FactorTel? I like your service but without porting it is of no use to me regardless of cost. My wife WILL NOT change numbers. And I agree, Too many notifications to make. A lot of things are linked to our existing number.

Thanks

Bill


I have never received a reply to answer the porting issue. So, I canceled last month and they accomplished that in less than 48 hours.

I would still sign up with them for the unlimited residential plan if they would port my number.
Meanwhile, I am looking around for another VOIP service, The unlocked Linksys Phone Adapter that I own will support Vonage.

Any recommendations?

Chris Cowling, are you still out there?

ccowling

join:2007-11-14

reply to ccowling
Re: [Other] Flat rate US calls

Thats true. i'm very fortunate not to be in Cairns nor Victoria

This is where I live atm:

»www.nrw.qld.gov.au/about/documen···oast.jpg

»www.escapelocally.com.au/images/···oast.gif

But we do get some massive storm. (This is not uncommon)

»www.goldcoast.com.au/images/uplo···0810.jpg

Chris

Test99
Premium
join:2003-04-24
San Jose, CA
reply to ccowling
Fires in the south, floods in the north. Chris is in the Goldilocks zone: not too wet and not too dry.

ccowling

join:2007-11-14

reply to ccowling
Thanks for the thoughts. The death toll is now over 108 in Victoria and rising daily. Towns have literally been wiped off the map.

In regards to the activity. We are reassessing some of our US packages at the moment. And in fact I have a list of items to be looked into on my desk at the moment. We should continue our US rollout shortly with some new packages similar to the flat rate package(s) offered previously.

Chris.

PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms


2 edits
reply to PX Eliezer
Re: FaktorTel----Flat rate US calls

Re: Faktortel-----

Well, I just heard that Australia has been devestated this weekend by severe brush fires, and that the death toll may exceed 40. This is mainly in the Australian state of Victoria.

Our prayers and sympathies to our Australian friends.


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct

 reply to PX Eliezer
Sure felt like a blip on the horizon!
ccowling See Profile Last seen: 2009-01-16 18:01:17
No so long ago ... and was a DSLR member long before the flurry of activity.

PX Eliezer
Premium
join:2008-08-09
New Jersey
reply to ccowling
So what's up lately with FaktorTel??

Folks using it?

No news for several weeks, and no reviews have been posted.

(And flat rate plans no longer seem to be offered).


N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric

reply to ccowling
Re: [Other] Flat rate US calls

said by ccowling See Profile :

... In regards to the 2005 copyright ... you should see it change on our site just after the holidays.
I suspected you would!

But make sure it says "2009" --- which I know it will in view of the update to an "automated year app".

ccowling

join:2007-11-14

reply to ccowling
Thanks for the positive feedback. 2009 is the start of quite a large presence for us in the US as well as the UK (and of course Australia where we already represent a large part of the VOIP marketplace). Every comment helps, good, bad or best of all constructive.

In regards to the 2005 copyright, thats actually when the "footer.shtml" was last updated I believe. Although for sake of argument we can always just put a bit of PHP code in it to update it each year. Thats probably what the "most up to date" sites actually use. Now that it's been mentioned you should see it change on our site just after the holidays.

Merry Christmas everyone!
(It's boxing day here already.. *insert evil laugh here*)

Chris.


N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric

reply to ccowling
Re: Stale Copyright Notice Date

Just out of curiosity, in looking over the FaktorTel website, I noted Copyright © 2005 at the bottom of each page. I have always felt that an “old” copyright notice date on a website suggests the company may be inactive or out of business, since the appearance is that the site is not being regularly updated.

Here's an alphabetical listing of a bunch of VoIP provider sites:


AxVoice 2008
BroadVoice 2003-2008
CallCentric 2008
CallWithUs 2006-2008
FaktorTel 2005
Gizmo5 none shown
IpKall 2003-2006 (site has not been change in several years)
FreeDigits 2005-2008
Future-Nine 2008
Packet8 2008
PhonePower 2008
QuantumVoice 2001-2008
StanaPhone 2007 (prophetic)
TeleBlend 2008
ViaTalk none shown
VoicePulse 2008
VoiceStick 2003-2008
Voip.com 2008
Voip.ms 2007
VOIPo 2008
Vonage 2001-2008
Vonics 2004 (predicted)
ZingoTel 2008 (amazing)

Lest anyone considers my thinking off base, here’s a representative list of website copyright notice dates for some major US corporations, all of which have had internet sites for many years:

Verizon 2008
GM 2008
United Technologies 2008
Dunkin Donuts 2008 (my favorite)

Does anyone else put stock in the currency of a company’s website copyright notice date when considering the service or product?


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct

 reply to wcweaver
Re: Factortel is great service!

»www.telcodata.us/telcodata/telco and 1st 6 digits, you can narrow down your rate center. That is what Factortel would need presence in.

»www.faktortel.com is tricky to spell!


wcweaver
Premium
join:2002-02-22
Fort Myers, FL
clubs:
·Future Nine Corpor..
·Comcast
·Embarq

 reply to wcweaver
Facktor is great service!

Signed up and the service is great. The technical support was great especially Michael.

Had trouble getting a dial tone with manual configuration, however, on one of the sign up pages there is a configure your device arrow. One click and in a couple of minutes I had a dial tone and all is well.

Sound quality is great.

Now, if Chris can get number porting accomplished, I will be dropping Embarq in a heartbeat. My phone number outbound caller ID shows my phone is in Lehigh Acres and not Fort Myers. I tried two others and got Bonita Springs and Marco Island. None listed as Fort Myers DIDs actually display Fort Myers, not a big deal though.

Merry Christmas to the guys and gals "down under".

Test99
Premium
join:2003-04-24
San Jose, CA
reply to wcweaver
Re: Sign Up Info

The standard question: have you tried connecting the adapter directly to the modem (to find out if the problem is related to the router)?


wcweaver
Premium
join:2002-02-22
Fort Myers, FL
clubs:
·Future Nine Corpor..
·Comcast
·Embarq


2 edits
reply to wcweaver
Well. I am signed up and spent an almost an hour on the phone.

Good employee Sebastian was his name I think. He went through all the settings.

No Joy Though. Unable to get the PAP to connect.

I am using a Linksys WRK54G router and following the Linksys factory instructions on hooking up a Linksys PAP2-NA behind the Linksys router.

All settings appear to be correct but the PAP will not connect.

I dial ****110# and I get 192.168.1.101 as an IP

All I get is two blue lights. No Line 1 light and not connected no dialtone..

The PAP setup page show Can't connect to login server.

The user name and password are correct.

Any help or suggestions?

Frustration time setting in and I am about to give up.

Any help would be appreciated. I sent an e-mail to support@faktortel.com.

See what happens

Bill


wcweaver
Premium
join:2002-02-22
Fort Myers, FL
clubs:
·Future Nine Corpor..
·Comcast
·Embarq

reply to ccowling
Chris

I have figured out how to sign up and received an e-mail with a user name and password. However when I get to the page "Your account details have been processed, press "Next >>" To continue to Step 2 of the sign up process." NEXT, I HAVE TO DISABLE my Lavasoft. I get the following message: You are not authorized to access this page. If you are the owner of this copy of vspPanel please make sure your signup page is listed as an allowed source in the customer signup settings menu.Your allowed source should be the full web path to your signup page:

I guess I will have to go into my firewall and turn on or off some setting. I like this firewall but it a little contrary.

Also my wife will not go for this if our current number cannot be ported sometime in the near future.

Is the number porting available now for 239-225-xxx (Florida).

It also appears that I have to sign up and then go to some members panel to port my number. Do I get a temporary number to use until the porting is accomplished.

Also, Can I sign up, for maybe a monthly account and then switch to the yearly plan before I request porting.

Thank you for all your help. Your company is looking good and on their way to be an excellent provider here in the U.S.

Thanks in advance for any help

Bill

glc650

join:2000-11-19
reply to ccowling
Re: [Other] Flat rate US calls

Anyone else still getting billed for toll-free calls?

slow mo

join:2002-03-19
USA

reply to nitzan
said by nitzan See Profile :

said by slow mo See Profile :

Lingo.com (5000 outgoing/mo + not measured incoming)
Lingo deems the usage of 5,000 or more minutes per month in violation of this Section III(F), and shall subject Customer to the immediate suspension and/or termination of the Service.
Seems like they measure both to me. Where did you see that they measure only outgoing?
I have Lingo. In the web management, it tells how many outgoing minutes are used in real time. It resets every month. At one time or another, I had 3500 outgoing minutes in a month.

P.S. The minutes include free W. Europen calls.

nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

reply to slow mo
said by slow mo See Profile :

Lingo.com (5000 outgoing/mo + not measured incoming)
Lingo deems the usage of 5,000 or more minutes per month in violation of this Section III(F), and shall subject Customer to the immediate suspension and/or termination of the Service.
Seems like they measure both to me. Where did you see that they measure only outgoing?
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech ChatYou can plotz with POTS. »
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