anoner
@myvzw.com
| pantech um175 connection manager? i have millenicom and had to send my franklin 680u back a couple days ago because it died. they sent a pantech um175 but it didnt come with a connection manager like the 680u. can i get one for the pantech so i can see my signal strength and change things like my home agent? | |
|
 |
 |
anoner
@myvzw.com | Re: pantech um175 connection manager? thx jim. yea the only thing it came with was a cdr that had the pantech drivers on it.
when i try to download this, it asks me for a 10 digit verizon wireless number but millenicom didnt give me one | |
|
| | |
|
| 
Jim_in_VA
join:2004-07-11
Cobbs Creek, VA | Re: pantech um175 connection manager? FCC has not finalized deal, it is imminent, but they are not combined yet.
--
... need help? »evdo-tips.com/ | |
|
| | 
dMarks
Melting Faces For Fun
join:2007-02-09
Leslie, MI | Re: pantech um175 connection manager? Which means I may have some issues with the new modem. Great. Just what I needed. | |
|
|
|
|
dMarks
Melting Faces For Fun
join:2007-02-09
Leslie, MI
 ·Millenicom
 ·HughesNet Satellit..
1 edit | Re: pantech um175 connection manager? K, downloading now. Hope to get the modem by Saturday, but probably won't until next week some time. I'd imagine Millenicom is probably sending out a lot of em this week.
EDIT: Thanks for the help so far Jim.
--
Windows XP Pro SP2|AMD Athlon 64 FX-57|2GB Dual Channel RAM|2x GeForce 7950 GT 512MB|250GB HDD | |
|
| | |
| | |
dMarks
Melting Faces For Fun
join:2007-02-09
Leslie, MI | Re: pantech um175 connection manager? Yep, did that last night. Probably won't get it until Monday though. Paying +40.00 for overnight shipping is a bit much for someone drawing unemployment. | |
|
| | | |
Jim_in_VA
join:2004-07-11
Cobbs Creek, VA
1 edit | Re: pantech um175 connection manager? I completely understand my friend. You can often get these at Radio Shack. The adapter cable for the Sierra Compass 597 and the Novatel U727 also fits the Pantech UM175 | |
|
| | | | | |
| | | | | |
AcunUser
@swbell.net
| Re: pantech um175 connection manager? I've had issues for the past 24hrs and spoke to a tech with Millenicom this morning. Apparently they've been cut off by Sprint for some reason and everyone will be receiving the UM175. Whether or not the new modem is through sprint, I don't know but the general google consensus is that it is now Verizon. I'm just glad they have tech support and respond.... | |
|
| | | | | | | ydoucare
join:2003-03-12
Rensselaer, IN | Re: pantech um175 connection manager? Everything is still working fine here with my U720 on Sprint. At least I have a Verizon EVDO signal if *everyone* ends up getting switched over. | |
|
|
| 
aSic
application specific
Premium
join:2001-05-17
Wakulla, FL
clubs:
| Re: Reactivating dead CDU680's Heh, thats actually what I'm doing over in my thread.  More of leass being turned into a digest of whats happened, and what I'm learning about the new VZW device. Yes there is a debug...
»Millenicom: Official Franklin died / UM175 swap thread
--
Teamwork is a lot of people doing what I say. | |
|
JAC
join:2008-02-29
Siloam Springs, AR | How to make the CDU work i wonder. The UM wont pic evdo here, on 1Xrtt or whatever the slow service is | |
|
|
dMarks
Melting Faces For Fun
join:2007-02-09
Leslie, MI
·Millenicom
·HughesNet Satellit..
| Re: pantech um175 connection manager? JAC, from what I understand, you will probably have to call up Millenicom's main office and get in touch with a senior tech for new MDN and MSID numbers. Just let them know that Verizon is not available to you where you live, so you need the CDU680 reactivated.
--
Windows XP Pro SP2|AMD Athlon 64 FX-57|2GB Dual Channel RAM|2x GeForce 7950 GT 512MB|250GB HDD | |
|
| | |
| | |
dMarks
Melting Faces For Fun
join:2007-02-09
Leslie, MI
·Millenicom
·HughesNet Satellit..
1 edit | Re: pantech um175 connection manager? No, I don't. I've yet to get the UM175 to see if it will work for me, might be today I hope. If it doesn't, I'll just have to push my way through the call center and get transferred to the Oregon HQ. At least I'll be armed with the fact that others have been able to get the CDU680 reactivated.
EDIT: I did find a number using Google search for Millenicom in Portland, OR. It's (503) 768-3063. It will be a long distance call, and probably connect to their office, not tech support, but may be able to negotiate your way from there. Dunno if you had that number before or not Carib
--
Windows XP Pro SP2|AMD Athlon 64 FX-57|2GB Dual Channel RAM|2x GeForce 7950 GT 512MB|250GB HDD | |
|
| | | | |
Rave4Keep
@myvzw.com
| Got my UM175 and so far so good. Getting it up and working on Ubuntu was a snap too.
Just keep in mind (I believe anyway) the CDU-680 connected you to Sprint. The UM175 connects you to Verizon. So it's not apples to apples comparison for the two modems.
So far for me Verizon seems faster but the speed is flaky. Ping times go from 150ms to 3seconds for no apparent reason. But all and all (this is just day one) it seems FASTER.. | |
|
kuei
@myvzw.com
| I think Millenicom users (i included) just got shafted. It seems all franklin modems were disconnected and replaced with the pantech garbage without even so much as a heads up warning. The main problem is we are paying for a 3.1/1.8 mbps connection and this pantech is only acheiving 115kbps.
$60/mo for a dialup connection? What a ripoff! | |
|
| cooljay
join:2006-09-11
Franklinton, LA
2 edits | Re: pantech um175 connection manager? said by kuei :
The main problem is we are paying for a 3.1/1.8 mbps connection and this pantech is only achieving 115kbps.$60/mo for a dialup connection? What a ripoff! See the other thread on how to get your CDU reactivated if you don't have sufficient Verizon coverage.
As for the "we're paying for 3.1/1.8 mbps" no you're not. As with any other ISP other there, you're paying for speeds "UP TO" which means you're not promised 3.1 mbps and says so right on their website "Speeds up to 3.1M/1.8M". Not all cell towers have more than 1 T1 line so it's not possible for some cell towers to even get over 1.2 mbps, not to mention tower crowding (over loaded towers). | |
|
| | Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
1 edit | Re: pantech um175 connection manager? said by cooljay 
As for the "we're paying for 3.1/1.8 mbps" no you're not. As with any other ISP other there, you're paying for speeds "UP TO" which means you're not promised 3.1 mbps and says so right on their website "Speeds up to 3.1M/1.8M". Not all cell towers have more than 1 T1 line so it's not possible for some cell towers to even get over 1.2 mbps, not to mention tower crowding (over loaded towers).
A single T-1 limits me to ~1200Kb/s. My big problem is I have terrible browsing speeds even at 1200. Throughput is about the same as dialup. I almost think Sprint is throttling it. I've tried to run IE without add-ons but that doesn't do a thing.
I don't see anyone getting anywhere close to the 3.1 possible speed. Too much tower loading for that even when it's available. Perhaps some don't understand the technical limitations of wireless. | |
|
| | | 
caribconsult
Premium
join:2003-03-19
Mayaguez, PR
·HughesNet Satellit..
·Millenicom
·Sprint Mobile Broa..
| Re: pantech um175 connection manager? Jack: try your mobile device in an airport or in a busy city or urban area where there might be towers with multiple T1 lines and you'll probably see speeds up in the high 1Mb to 2Mb range. Some of the posters here are lucky enough to have that service where they live.
As for you poor souls who got the Pantech and are experiencing miserable speeds, it's probably due to poor verizon coverage in your area, and maybe you are only connecting at RTT speeds, not EVDO. You can thank Millenicom's idiot techies at the call center for this, and partly blame MCom themselves for not jumping on this situation and leaving it in the hands of know-nothings. HQ knew fairly quickly what had happened, and many of us, including yours truly, were lucky enough to get our CDU's reactivated, instead of going for the swap, but even days later, people were still getting swapped by the GA team...didn't HQ tell them? It seems like a government operation more than anything!
--
Franklin CDU680/Assent MBR400 combo, Andrews T1900 Grid antenna, Millenicom, 4 XPPro stations, Mozilla everywhere. | |
|
| | | | Jack_in_VA
Premium
join:2007-11-26
Mathews, VA | Re: pantech um175 connection manager? I got my 680 reactivated and refused delivery on the Panteh. My problem here is the tower. I don't know how Sprint connects with the web from the tower. It seems to be the bottleneck. | |
|
| | | | | cooljay
join:2006-09-11
Franklinton, LA
| Re: pantech um175 connection manager? said by Jack_in_VA : My problem here is the tower. I don't know how Sprint connects with the web from the tower. It seems to be the bottleneck. I've been looking at your speed tests that you've posted and it does seem to be a tower issue, especially seeing that high latency kick in at times. Not sure if it's something wrong with the towers hardware or just too many people on at once  .
--
Mobile Broadband EVDO Rev. A via Pantech UM175 (Millenicom) | |
|
| | | | | | Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
| Re: pantech um175 connection manager? said by cooljay :said by Jack_in_VA : My problem here is the tower. I don't know how Sprint connects with the web from the tower. It seems to be the bottleneck. I've been looking at your speed tests that you've posted and it does seem to be a tower issue, especially seeing that high latency kick in at times. Not sure if it's something wrong with the towers hardware or just too many people on at once . It's puzzling to me. All over the place. Below is latest speed test. Nothing changed on my end but big difference. I'm in a very rural area and don't think too many are on the tower. I could live with the lower speeds easily but the slow dialup browsing speed kills me.
 | |
|
T_Flight
join:2007-12-30
·Millenicom
| I've seen some slams already on the new modem that Millenicom has been replacing for FREE and want to straighten that out right NOW.
People, before you slam stuff, why don't you try it first? Isn't that a novel idea?
I just got this modem today, and am very impressed with it. First speed test showed my upload more than doubled. I would see ranges of up to 350 and no higher before with rthe CDU680, and first speedtest right out of the gate today showed 744 up. I'be NEVER seen that kind of speed up before with my franklin...not even burst speeds or freak speedtests.
Becasue of the increased upload speeds, I get quicker rountrip times and my pages load faster. I will be flying online tomorrow to test it out with my flight sims, but from what I've seen already it's by FAR better.
I had some issues recently with my lights on my Franklin doing strange things. MC is aware of this, and it's a common issue. I suspect Firmware issues with the Franklin, and also had issues with the software getting corupted on my onboard memory drive on my Franklin.
Get one of these and try it first. It may or may not work for everybody, but my bet is most people will like them. I'm ina location very close to a Tower that is not saturated that either has Optical lines or multiple T1's. I saw download speeds in excess of 1200 down so i know the towers here are hot.
I have not tweaked or even downloaded connection manager software yet. This is a box stock Pantech with only drivers loaded and using Dialup Networking. I have NO ISSUES with this device at all just the way it is. If that is all I get, I am very satisfied. It sure beats dialup or Satelite, and I can go anywhere with it.
Remember, MC is sending these out for free, and they've had a hell of a last couple of weeks...cut them some slack. | |
|
| Mobility
join:2008-11-03
Beverly Hills, CA
| Re: pantech um175 connection manager? said by T_Flight :I've seen some slams already on the new modem that Millenicom has been replacing for FREE and want to straighten that out right NOW. People, before you slam stuff, why don't you try it first? Isn't that a novel idea? I just got this modem today, and am very impressed with it. First speed test showed my upload more than doubled. I would see ranges of up to 350 and no higher before with rthe CDU680, and first speedtest right out of the gate today showed 744 up. I'be NEVER seen that kind of speed up before with my franklin...not even burst speeds or freak speedtests. Becasue of the increased upload speeds, I get quicker rountrip times and my pages load faster. I will be flying online tomorrow to test it out with my flight sims, but from what I've seen already it's by FAR better. I had some issues recently with my lights on my Franklin doing strange things. MC is aware of this, and it's a common issue. I suspect Firmware issues with the Franklin, and also had issues with the software getting corupted on my onboard memory drive on my Franklin. Get one of these and try it first. It may or may not work for everybody, but my bet is most people will like them. I'm ina location very close to a Tower that is not saturated that either has Optical lines or multiple T1's. I saw download speeds in excess of 1200 down so i know the towers here are hot. I have not tweaked or even downloaded connection manager software yet. This is a box stock Pantech with only drivers loaded and using Dialup Networking. I have NO ISSUES with this device at all just the way it is. If that is all I get, I am very satisfied. It sure beats dialup or Satelite, and I can go anywhere with it. Remember, MC is sending these out for free, and they've had a hell of a last couple of weeks...cut them some slack. T_Flight,
Myself and others have made the same positive observations without being overly apologetic. If you are going to be realistic about the service of the new modem, you should be realistic about the poor, and in some cases intentionally dishonest, communication.
One should also be realistic that signal, thus performance, varies for different people.
The vitriol in your post is quite suspect. Quoted for posterity. Really - the demanding and defensive tone ("NOW" etc) is quite absurd. | |
|
| Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
| What happened to the "fantastic" CDU-680 speeds you were claiming a few months ago. Speeds I might add you never posted screen-shots of. Now you say you only saw speeds up to 350?
I would suggest that any speed gain realized is not because of the Pantech but the switch to Verizon Wireless Service. Therefore it is not an apples to apples comparison. | |
|
|
T_Flight
join:2007-12-30
·Millenicom
| Here are actual pings. Sometimes Speedtest can be off by a great margin with Wireless.
Pinging yahoo.com [68.180.206.184] with 32 bytes of data:
Reply from 68.180.206.184: bytes=32 time=163ms TTL=44
Reply from 68.180.206.184: bytes=32 time=170ms TTL=44
Reply from 68.180.206.184: bytes=32 time=170ms TTL=44
Reply from 68.180.206.184: bytes=32 time=163ms TTL=44
Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 163ms, Maximum = 170ms, Average = 166ms
Pinging google.com [64.233.187.99] with 32 bytes of data:
Reply from 64.233.187.99: bytes=32 time=125ms TTL=238
Reply from 64.233.187.99: bytes=32 time=116ms TTL=238
Reply from 64.233.187.99: bytes=32 time=95ms TTL=238
Reply from 64.233.187.99: bytes=32 time=95ms TTL=238
Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 95ms, Maximum = 125ms, Average = 107ms | |
|
rokntroll
join:2007-01-14
Columbus, PA | 
Agree w/t_flight,This with Millenicom drivers and dial-up connection | |
|
|
Bamboozled
@myvzw.com
| Hello everyone,
I too had Millenicom service with the Franklin CDU-680 modem (supplied by Millenicom). I work from home and when I attempted to connect to the Millenicom service, no service available. I then talked to B... at tech support and was told by him " There is a long list of customers who had the cellular line they were using dropped". From that point on the VM messages I had left with billing and tech support at Millenicom were never returned.
I think it is very poor customer service, on Millenicom's part, to not give any notice to their customers regarding the impending drop of their service.
I talked with J... at Millenicom in August and was told they were seeking a new cellular provider to partner with them. So, it seems they had plenty of notice that this would occur.
After this experience, I called Verizon, established service and received a new Novatel USB727 modem. The Novatel modem outperforms the Franklin CDU-680 modem hands down. I currently receive approximately 2 Mbps downstream and 586 Kbps upstream. Needless to say I am very pleased.
To anyone interested, I strongly suggest getting the Verizon plan for the same $59.99 | |
|
|
|
|
know anybody with a Verizon phone?
Now that I go back to where I ordered it from it did mention the Compass on the list of compatible devices. Perhaps I can return it if I find my dad does have one.