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Forums » Zyan laid off 80% of its work force » zyan reseller
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They hit bottom and started digging... »
« So what happens to their existing customers?  
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techie_East

@bellatlantic.net

 zyan reseller

We are a reseller of Zyan. We found tht thier service is the ABSOLUTE worst among the dsl providers. You will wait on hold for hours. And it can take days to open any type of trouble ticket with Covad or Northpoint. When the finally get a trouble ticket opend with either of these companies, it will take HOURS to even get an update on the ticket, or to do testing or whatever. Zyan comes in with a GREAT sales pitch, BUT they are very veryy unreliable to hold any of thier aggreements.

ISP Tech Support Person
to forum · permalink · 2000-11-27 22:51:55 · Reply to this


ISP techie

@netreach.net		  they really did suck balls when you tried to get any help from them. covad isn't gread but they are much much much better than these assmasters
to forum · permalink · 2000-11-30 11:05:46 · Reply to this
Forums » Zyan laid off 80% of its work forceThey hit bottom and started digging... »
« So what happens to their existing customers?  

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