espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
 ·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
 ·Comcast
 ·Embarq
| Who provides tollfree termination w/ accurate CID?
I've been trying to find a reliable termination provider for tollfree calls where supplied ANI/CID information matches that passed via Asterisk. So far I've been running into a mix of issues with providers that sometimes pass valid CID and sometimes the ANI of the trunk get set to be the CID.
Here's who I've tried:
Voip.ms -- Intermittent, most times reports ANI of trunk
Vitelity -- consistently reports ANI of trunk
VoicePulse -- Intermittent, sometimes reports ANI of trunk
les.net -- stability issues, reports ANI of trunk
CallWithUs -- Light stability issues, but consistently reports accurate CID
CallCentric -- No ability to set CID
VoiceStick -- No ability to set CID, often uses ANI of trunk
Is there anyone else out there who accurately passes CID for tollfree calls? |
|
soitgoes2
Premium
join:2005-01-14 | Future Nine seems to pass CID/ANI reliably on toll-free calls I make. |
|
RockyBB
Premium
join:2005-01-31
Longmont, CO | reply to espaeth
do you expect this to be a free or close to free service? |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN | Reasonably close to free would be preferred. Looking for something PAYG with 0.0 - 1c/min for tollfree. |
|
RockyBB
Premium
join:2005-01-31
Longmont, CO
1 edit | how many minutes per month? do you want ANI or CID to be displayed? how many paths (i.e. simultaneous calls)? |
|
priller
join:2000-10-20
Gainesville, VA
·voip.ms
·Callcentric
·Vonage
·callwithus
| reply to espaeth
said by espaeth  :CallCentric -- No ability to set CID Callcentric will set it for you, via a trouble ticket. |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
1 edit | said by priller :Callcentric will set it for you, via a trouble ticket. At 0.88c/min for tollfree they aren't my #1 option.
CallCentric also isn't passing CID on their outbound calls. (ie, a call to 800-444-4444 will not report your DID#) |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
| reply to RockyBB
said by RockyBB :how many minutes per month? do you want ANI or CID to be displayed? how many paths (i.e. simultaneous calls)? How many minutes depends entirely on cost. Right now I drop my conference call traffic off to VoiceStick because they've been reliable and they're 0c/min for TF termination. All total I terminate 400-1600 minutes/month of tollfree traffic. 2 paths would be all I would need.
The next two options I have been considering are VT White and FlowRoute. Both offer free TF termination. |
|
RockyBB
Premium
join:2005-01-31
Longmont, CO | how much additional outbound traffic do you have, and how are you sourcing it? if you add up your total outbound and inbound requirements, how many paths and how much are you paying total? |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
1 edit | said by RockyBB :how much additional outbound traffic do you have, and how are you sourcing it? if you add up your total outbound and inbound requirements, how many paths and how much are you paying total? My costs are pretty minimal; I have 4 DIDs:
CallCentric PAYG $1.95
VoiceStick N2N $1
VoiceStick Asterisk Plan $2.99
Vitelity "Unlimited" DID $3.99
Outbound PAYG providers: Voip.ms, VoicePulse, Vitelity, CallWithUs
Most of my outbound calling is direct SIP URI connections, so standard PSTN termination is under 120 minutes/month.
Monthly expenses are rarely over $12-13/mo. |
|
CallC
@verizon.net
| reply to espaeth
said by espaeth :CallCentric also isn't passing CID on their outbound calls. (ie, a call to 800-444-4444 will not report your DID#) Not true.
Callcentric will always (I mean it - 100%) deliver the caller ID configured on the account (either set via trouble-ticket for numbers not purchased from them or ANY DID the subscriber may set as "outgoing caller ID" via Dash-panel).
Calls to 800-444-4444 (MCI caller-ID autoresponder) will also correctly report your DID.
Surely, Callcentric is out of "free" toll free termination league unless the subscriber has one of unlimited outbound calling plans. But if you really need a 100% RELIABLE termination to US tollfree numbers - this is what Callcentric does. |
|
nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast
| reply to soitgoes2
said by soitgoes2 :Future Nine seems to pass CID/ANI reliably on toll-free calls I make. We do pass your CID. We do not support setting your own CID via Asterisk on your end - but will be glad to hardcode it to something of your choice. Will be happy to do it even on a free account (our TF is absolutely free since we get compensated for it).
--
Nitzan Kon, CEO
Future Nine Corporation |
|
PX Eliezer
Premium
join:2008-08-09
New Jersey
·Optimum Voice
·callwithus
·voip.ms
·Callcentric
1 edit | reply to espaeth
I like to often check my ANI with that 800-444-4444 number, and also check my CID (CPN) by calling into a POTS line or cellphone.
One thing that I have found is that even for the SAME VoIP provider, there is no consistency.
On a Monday night, your ANI might be reported as the same as your CID.
On a Tuesday night, your ANI might be reported as being some phone number that belongs to the Van Horne Cooperative Telephone Company of Van Horne, Iowa. (Really). That's happened to me with SEVERAL well-known VoIP providers, by the way.
On a Wednesday night, the ANI might be reported as being from tw telecom (formerly TimeWarner) in Denver.
On a Thursday night, the ANI might be reported as being from Ohio Telecom, a small Ohio CLEC.
-------------------------------------------------
As I said, that sort of pattern has been observed with multiple VoIP providers.
I would think that since VoIP providers use various downstream carriers, that the ANI and CID can vary depending on the procedures of the specific downstream carrier! |
|
nitzan
Premium,VIP
join:2008-02-27 | Yep- different carriers pass things differently. The only control a VoIP carrier has is, well, who they use for termination.
--
Nitzan Kon, CEO
Future Nine Corporation |
|
PX Eliezer
Premium
join:2008-08-09
New Jersey
·Optimum Voice
·callwithus
·voip.ms
·Callcentric
| said by nitzan :Yep- different carriers pass things differently. The only control a VoIP carrier has is, well, who they use for termination. Is it fair to say that for some VoIP providers, they are using multiple companies for downstream termination? Thus the treatment of ANI/CID can be random depending on how the call gets routed? That's kind of what I was trying to say in my post. |
|
soitgoes2
Premium
join:2005-01-14
·Future Nine Corpor..
| said by PX Eliezer :Is it fair to say that for some VoIP providers, they are using multiple companies for downstream termination? Some probably are. |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
| reply to CallC
said by CallC :
Not true.
Callcentric will always (I mean it - 100%) deliver the caller ID configured on the account (either set via trouble-ticket for numbers not purchased from them or ANY DID the subscriber may set as "outgoing caller ID" via Dash-panel). For standard PSTN calls, I agree that is the observed behavior. Non-tollfree calls I've placed via CallCentric do pass the correct CID digits.
said by CallC :
Calls to 800-444-4444 (MCI caller-ID autoresponder) will also correctly report your DID.
Surely, Callcentric is out of "free" toll free termination league unless the subscriber has one of unlimited outbound calling plans. But if you really need a 100% RELIABLE termination to US tollfree numbers - this is what Callcentric does. Since audio conferencing is the bulk of my tollfree use, I'd happily continue to send audio conferencing calls via VoiceStick (or other free TF termination providers) and send my other TF calls via CallCentric. The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA)
As I said before, I'm not opposed to pay options. Right now I'm routing standard TollFree out via CallWithUs who charges 0.3c/min on 60 second billing. I'm using them because VoicePulse (my previous first choice) started having both reliability issues with TF termination and stopped consistently sending in CID digits. |
|
PX Eliezer
Premium
join:2008-08-09
New Jersey
·Optimum Voice
·callwithus
·voip.ms
·Callcentric
1 edit | said by espaeth : The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA) Yes, as noted, I've seen this name too.
Very interesting.
This little phone company has a very big presence:
»www.telcodata.us/telcodata/ratec···state=IA
From Wikipedia: Van Horne is a city in Benton County, Iowa, United States. The population was 716 at the 2000 census. It is part of the Cedar Rapids Metropolitan Statistical Area.
Edit: Oh, here's some more info on this small phone company:
»www.manta.com/coms2/dnbcompany_hkdpw
Reminds me of the old Peter Sellers movie, "The Mouse That Roared".
---------------------------------------------
A lot of phone lines for a little town!  |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
| One of my coworkers was setup with a provider based out of IA that had a "cash share" where they would cut you in on a fraction of the rural telecom origination rake and a cut of tollfree termination reimbursement. We joked that was his overtime compensation for sitting on "war room" problem audio conference bridges in the middle of the night.
Just to bump the topic, I got VT White configured up this evening and initial testing is looking good. So far 100% accuracy on passed CID to MCI (800-444-4444), 866-MY-ANI-IS, and our test call queue at work. The RTP streams hand off directly to Level(3), and termination rate is 0.0c/min.
I guess I'll leave them in the mix and hope things continue to shake out. |
|
jimboe
join:2000-08-14
New York
·Optimum Online
| reply to espaeth
Re: Vitelity
Interesting. They used to pass CID correctly to that MCI 444 TF number 85% of the time..
Seems like they no longer do. With other TF's however (CC's, banks) that I deal with, the CID is properly passsed.
I suppose the provider they use for particular numbers is different. hmm |
|
