Who provides tollfree termination w/ accurate CID?

Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » Who provides tollfree termination w/ accurate CID?


Uniqs: 2565	Share Topic:	RSS topic:	toggle: flat / full normal / watch	Posting:	Post a:	Post a:

Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?

per second billing »
« [Lingo] Lingo Drops Outgoing Voice

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

Who provides tollfree termination w/ accurate CID?

I've been trying to find a reliable termination provider for tollfree calls where supplied ANI/CID information matches that passed via Asterisk. So far I've been running into a mix of issues with providers that sometimes pass valid CID and sometimes the ANI of the trunk get set to be the CID.

Here's who I've tried:

Voip.ms -- Intermittent, most times reports ANI of trunk
Vitelity -- consistently reports ANI of trunk
VoicePulse -- Intermittent, sometimes reports ANI of trunk
les.net -- stability issues, reports ANI of trunk
CallWithUs -- Light stability issues, but consistently reports accurate CID
CallCentric -- No ability to set CID
VoiceStick -- No ability to set CID, often uses ANI of trunk

Is there anyone else out there who accurately passes CID for tollfree calls?

permalink · 2008-11-17 14:38:56 · Print ·

soitgoes2 Premium join:2005-01-14	Re: Who provides tollfree termination w/ accurate CID? Future Nine seems to pass CID/ANI reliably on toll-free calls I make.
	permalink · 2008-11-17 15:14:37 ·

nitzan
Premium,VIP
join:2008-02-27

·ViaTalk

·Comcast

Re: Who provides tollfree termination w/ accurate CID?

said by soitgoes2

:

Future Nine seems to pass CID/ANI reliably on toll-free calls I make.

We do pass your CID. We do not support setting your own CID via Asterisk on your end - but will be glad to hardcode it to something of your choice. Will be happy to do it even on a free account (our TF is absolutely free since we get compensated for it).
--
Nitzan Kon, CEO
Future Nine Corporation

permalink · 2008-11-17 20:03:27 · Print ·

RockyBB Premium join:2005-01-31 Longmont, CO	do you expect this to be a free or close to free service?
	permalink · 2008-11-17 15:15:45 ·

espaeth Digital Plumber Premium,MVM join:2001-04-21 Minneapolis, MN	Re: Who provides tollfree termination w/ accurate CID? Reasonably close to free would be preferred. Looking for something PAYG with 0.0 - 1c/min for tollfree.
	permalink · 2008-11-17 15:30:19 ·

RockyBB Premium join:2005-01-31 Longmont, CO 1 edit	Re: Who provides tollfree termination w/ accurate CID? how many minutes per month? do you want ANI or CID to be displayed? how many paths (i.e. simultaneous calls)?
	permalink · 2008-11-17 15:33:02 ·

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

Re: Who provides tollfree termination w/ accurate CID?

said by RockyBB

:

how many minutes per month? do you want ANI or CID to be displayed? how many paths (i.e. simultaneous calls)?

How many minutes depends entirely on cost. Right now I drop my conference call traffic off to VoiceStick because they've been reliable and they're 0c/min for TF termination. All total I terminate 400-1600 minutes/month of tollfree traffic. 2 paths would be all I would need.

The next two options I have been considering are VT White and FlowRoute. Both offer free TF termination.

permalink · 2008-11-17 15:41:12 · Print ·

RockyBB Premium join:2005-01-31 Longmont, CO	Re: Who provides tollfree termination w/ accurate CID? how much additional outbound traffic do you have, and how are you sourcing it? if you add up your total outbound and inbound requirements, how many paths and how much are you paying total?
	permalink · 2008-11-17 15:49:59 ·

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

1 edit

Re: Who provides tollfree termination w/ accurate CID?

said by RockyBB

:

how much additional outbound traffic do you have, and how are you sourcing it? if you add up your total outbound and inbound requirements, how many paths and how much are you paying total?

My costs are pretty minimal; I have 4 DIDs:

CallCentric PAYG $1.95
VoiceStick N2N $1
VoiceStick Asterisk Plan $2.99
Vitelity "Unlimited" DID $3.99

Outbound PAYG providers: Voip.ms, VoicePulse, Vitelity, CallWithUs

Most of my outbound calling is direct SIP URI connections, so standard PSTN termination is under 120 minutes/month.

Monthly expenses are rarely over $12-13/mo.

permalink · 2008-11-17 16:07:51 · Print ·

priller join:2000-10-20 Gainesville, VA ·voip.ms ·Callcentric ·Vonage ·callwithus	said by espaeth : CallCentric -- No ability to set CID Callcentric will set it for you, via a trouble ticket.
	permalink · 2008-11-17 15:34:37 ·

espaeth Digital Plumber Premium,MVM join:2001-04-21 Minneapolis, MN ·voip.ms ·Vitelity VOIP ·Callcentric ·VoiceStick ·ViaTalk ·Comcast ·Embarq 1 edit	Re: Who provides tollfree termination w/ accurate CID? said by priller : Callcentric will set it for you, via a trouble ticket. At 0.88c/min for tollfree they aren't my #1 option. CallCentric also isn't passing CID on their outbound calls. (ie, a call to 800-444-4444 will not report your DID#)
	permalink · 2008-11-17 15:36:09 ·

CallC

@verizon.net

Re: Who provides tollfree termination w/ accurate CID?

said by espaeth

:

CallCentric also isn't passing CID on their outbound calls. (ie, a call to 800-444-4444 will not report your DID#)

Not true.
Callcentric will always (I mean it - 100%) deliver the caller ID configured on the account (either set via trouble-ticket for numbers not purchased from them or ANY DID the subscriber may set as "outgoing caller ID" via Dash-panel).

Calls to 800-444-4444 (MCI caller-ID autoresponder) will also correctly report your DID.

Surely, Callcentric is out of "free" toll free termination league unless the subscriber has one of unlimited outbound calling plans. But if you really need a 100% RELIABLE termination to US tollfree numbers - this is what Callcentric does.

permalink · 2008-11-17 19:39:39 · Print ·

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

Re: Who provides tollfree termination w/ accurate CID?

said by CallC :

Not true.
Callcentric will always (I mean it - 100%) deliver the caller ID configured on the account (either set via trouble-ticket for numbers not purchased from them or ANY DID the subscriber may set as "outgoing caller ID" via Dash-panel).

For standard PSTN calls, I agree that is the observed behavior. Non-tollfree calls I've placed via CallCentric do pass the correct CID digits.

said by CallC :

Calls to 800-444-4444 (MCI caller-ID autoresponder) will also correctly report your DID.

Surely, Callcentric is out of "free" toll free termination league unless the subscriber has one of unlimited outbound calling plans. But if you really need a 100% RELIABLE termination to US tollfree numbers - this is what Callcentric does.

Since audio conferencing is the bulk of my tollfree use, I'd happily continue to send audio conferencing calls via VoiceStick (or other free TF termination providers) and send my other TF calls via CallCentric. The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA)

As I said before, I'm not opposed to pay options. Right now I'm routing standard TollFree out via CallWithUs who charges 0.3c/min on 60 second billing. I'm using them because VoicePulse (my previous first choice) started having both reliability issues with TF termination and stopped consistently sending in CID digits.

permalink · 2008-11-17 21:50:01 · Print ·

PX Eliezer
Premium
join:2008-08-09
New Jersey

·Callcentric

·Optimum Voice

·callwithus

·voip.ms

1 edit

Re: Who provides tollfree termination w/ accurate CID?

said by espaeth

:

The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA)

Yes, as noted, I've seen this name too.

Very interesting.

This little phone company has a very big presence:
»www.telcodata.us/telcodata/ratec···state=IA

From Wikipedia: Van Horne is a city in Benton County, Iowa, United States. The population was 716 at the 2000 census. It is part of the Cedar Rapids Metropolitan Statistical Area.

Edit: Oh, here's some more info on this small phone company:
»www.manta.com/coms2/dnbcompany_hkdpw

Reminds me of the old Peter Sellers movie, "The Mouse That Roared".

---------------------------------------------
A lot of phone lines for a little town!

permalink · 2008-11-17 22:07:02 · Print ·

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

Re: Who provides tollfree termination w/ accurate CID?

said by PX Eliezer

:

This little phone company has a very big presence:
»www.telcodata.us/telcodata/ratec···state=IA

A lot of phone lines for a little town.

One of my coworkers was setup with a provider based out of IA that had a "cash share" where they would cut you in on a fraction of the rural telecom origination rake and a cut of tollfree termination reimbursement. We joked that was his overtime compensation for sitting on "war room" problem audio conference bridges in the middle of the night.

Just to bump the topic, I got VT White configured up this evening and initial testing is looking good. So far 100% accuracy on passed CID to MCI (800-444-4444), 866-MY-ANI-IS, and our test call queue at work. The RTP streams hand off directly to Level(3), and termination rate is 0.0c/min.

I guess I'll leave them in the mix and hope things continue to shake out.

permalink · 2008-11-17 22:21:05 · Print ·

CallC

@callcentric.com

said by espaeth

:

The problem is, on all outbound toll-free calls the CID is reported as 319-228-9999. (VAN HORNE COOPERATIVE TELEPHONE CO, Cedar Rapids, IA)

Please open a ticket with Callcentric support for them to be able to investigate. Please provide all details. What you're describing must NOT happen with Callcentric toll free termination (this is the only reason to use [highly expensive] tier-1 carriers to deliver toll free calls; otherwise - there are plenty of free (or even "pay back") terminators for toll free calls).

permalink · 2008-11-18 11:33:00 · Print ·

PX Eliezer
Premium
join:2008-08-09
New Jersey

·Callcentric

·Optimum Voice

·callwithus

·voip.ms

1 edit

I like to often check my ANI with that 800-444-4444 number, and also check my CID (CPN) by calling into a POTS line or cellphone.

One thing that I have found is that even for the SAME VoIP provider, there is no consistency.

On a Monday night, your ANI might be reported as the same as your CID.

On a Tuesday night, your ANI might be reported as being some phone number that belongs to the Van Horne Cooperative Telephone Company of Van Horne, Iowa. (Really). That's happened to me with SEVERAL well-known VoIP providers, by the way.

On a Wednesday night, the ANI might be reported as being from tw telecom (formerly TimeWarner) in Denver.

On a Thursday night, the ANI might be reported as being from Ohio Telecom, a small Ohio CLEC.

-------------------------------------------------

As I said, that sort of pattern has been observed with multiple VoIP providers.

I would think that since VoIP providers use various downstream carriers, that the ANI and CID can vary depending on the procedures of the specific downstream carrier!

permalink · 2008-11-17 20:31:21 · Print ·

nitzan Premium,VIP join:2008-02-27	Re: Who provides tollfree termination w/ accurate CID? Yep- different carriers pass things differently. The only control a VoIP carrier has is, well, who they use for termination. -- Nitzan Kon, CEO Future Nine Corporation
	permalink · 2008-11-17 20:41:23 ·

PX Eliezer
Premium
join:2008-08-09
New Jersey

·Callcentric

·Optimum Voice

·callwithus

·voip.ms

Re: Who provides tollfree termination w/ accurate CID?

said by nitzan

:

Yep- different carriers pass things differently. The only control a VoIP carrier has is, well, who they use for termination.

Is it fair to say that for some VoIP providers, they are using multiple companies for downstream termination? Thus the treatment of ANI/CID can be random depending on how the call gets routed? That's kind of what I was trying to say in my post.

permalink · 2008-11-17 21:08:55 · Print ·

soitgoes2 Premium join:2005-01-14 ·Future Nine Corpor..	Re: Who provides tollfree termination w/ accurate CID? said by PX Eliezer : Is it fair to say that for some VoIP providers, they are using multiple companies for downstream termination? Some probably are.
	permalink · 2008-11-17 21:12:21 ·

jimboe join:2000-08-14 New York ·Optimum Online	Re: Vitelity Interesting. They used to pass CID correctly to that MCI 444 TF number 85% of the time.. Seems like they no longer do. With other TF's however (CC's, banks) that I deal with, the CID is properly passsed. I suppose the provider they use for particular numbers is different. hmm
	permalink · 2008-11-18 01:35:44 ·

TollFreeGateway @knology.net	TollFree Gateway.com runs an open SIP Toll Free termination gateway and actually requires that you send a valid caller id »www.tollfreegateway.com on your asterisk box the config would look something like this exten => _1800XXXXXXX,1,Dial(SIP/sip.tollfreegateway.com/${EXTEN} FreeSwitch has an option that needs to be turned on in the default configs to use TFGW
	permalink · 2008-11-18 07:02:26 ·

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

Re: Who provides tollfree termination w/ accurate CID?

said by TollFreeGateway :

TollFree Gateway.com runs an open SIP Toll Free termination gateway and actually requires that you send a valid caller id

Thanks for that -- made a few test calls through the service and everything seemed to work flawlessly. The one worry I have with using this service is that there is very little information available about the company doing the termination. It would be nice if there was a ToS, maybe a mailing address, or really any method of contact besides email and AIM.

permalink · 2008-11-19 01:57:44 · Print ·

RockyBB
Premium
join:2005-01-31
Longmont, CO

Re: Who provides tollfree termination w/ accurate CID?

said by espaeth

:

Thanks for that -- made a few test calls through the service and everything seemed to work flawlessly. The one worry I have with using this service is that there is very little information available about the company doing the termination. It would be nice if there was a ToS, maybe a mailing address, or really any method of contact besides email and AIM.

Geeze, what do you want for free? Tough crowd. BTW, their website (on the "contact" link) shows some phone numbers.

permalink · 2008-11-19 11:03:22 · Print ·

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

Re: Who provides tollfree termination w/ accurate CID?

said by RockyBB

:

Geeze, what do you want for free? Tough crowd. BTW, their website (on the "contact" link) shows some phone numbers.

Ironically enough it's the providers that are charging nothing for tollfree termination that seem to be doing a better job than those billing for it.

I actually ended up signing up with both VTWhite and FlowRoute. Both handoff the RTP streams directly to carrier gateways, both send in the correct CID on tollfree calls, and both offer no-charge tollfree termination.

permalink · 2008-11-19 11:30:14 · Print ·

RockyBB Premium join:2005-01-31 Longmont, CO	Re: Who provides tollfree termination w/ accurate CID? I'm sure that both VTWhite and FlowRoute will be delighted by your post, and are eagerly awaiting a flood of new no-revenue accounts.
	permalink · 2008-11-19 11:38:23 ·

soitgoes2 Premium join:2005-01-14 ·Future Nine Corpor..	Re: Who provides tollfree termination w/ accurate CID? said by RockyBB : I'm sure that both VTWhite and FlowRoute will be delighted by your post, and are eagerly awaiting a flood of new no-revenue accounts. a) Maybe they get paid for termination to toll-free numbers. b) Maybe it will bring additional revenue for paid services.
	permalink · 2008-11-19 14:10:06 · Print ·

nitzan
Premium,VIP
join:2008-02-27

·ViaTalk

·Comcast

said by RockyBB

:

I'm sure that both VTWhite and FlowRoute will be delighted by your post, and are eagerly awaiting a flood of new no-revenue accounts.

They probably get paid for those minutes by the CLECs they use to terminate them. It's actually more profitable for us (Future Nine) to terminate a toll-free minute than it is to terminate a domestic pay-as-you-go minute.

--
Nitzan Kon, CEO
Future Nine Corporation

permalink · 2008-11-19 16:02:18 · Print ·

soitgoes2 Premium join:2005-01-14 ·Future Nine Corpor..	Re: Who provides tollfree termination w/ accurate CID? said by nitzan : It's actually more profitable for us (Future Nine) to terminate a toll-free minute than it is to terminate a domestic pay-as-you-go minute. Very interesting. It sounds like getting that going was a good thing for you.
	permalink · 2008-11-19 16:07:07 ·

nitzan Premium,VIP join:2008-02-27	Re: Who provides tollfree termination w/ accurate CID? Definitely. It's not a lot of money (a fraction of a cent per minute) but it's better than nothing.
	permalink · 2008-11-19 16:09:46 ·

RockyBB
Premium
join:2005-01-31
Longmont, CO

said by nitzan

:

It's actually more profitable for us (Future Nine) to terminate a toll-free minute than it is to terminate a domestic pay-as-you-go minute.

Then why not offer some type of usage credit (against outbound call traffic) in return for toll-free traffic from registered customers? Like 2 free outbound minutes for every 10 toll-free minutes. You could be the only carrier to pay customers to use your service! even mazilo

would be stunned.

permalink · 2008-11-19 16:12:32 · Print ·

nitzan
Premium,VIP
join:2008-02-27

·ViaTalk

·Comcast

Re: Who provides tollfree termination w/ accurate CID?

Already thought of that, actually.

The only problem is that despite claiming to support it- the software we're using unfortunately does not support negative billing (credit) without some code manipulation. I am working on figuring out what needs to be changed to support it though. It shouldn't be that hard, right? (famous last words!)
--
Nitzan Kon, CEO
Future Nine Corporation

permalink · 2008-11-19 16:49:28 ·

druber join:2000-04-11 Marlborough, MA	Re: Who provides tollfree termination w/ accurate CID? It's a SMOP (Simple Matter Of Programming).
	permalink · 2008-11-19 17:12:10 ·

sokhapkin Premium join:2003-05-08 Somerset, NJ	Re: Who provides tollfree termination w/ accurate CID? SMOP is very simple to somebody, but requires hiring of a programmer to others... -- »www.callwithus.com
	permalink · 2008-11-19 20:03:30 ·

sokhapkin Premium join:2003-05-08 Somerset, NJ	You can send toll free calls to tf.callwithus.com. Don't register with the server, just send calls to it. Let me know if something is not OK. -- »www.callwithus.com
	permalink · 2008-11-19 14:13:33 ·

gsar join:2008-09-10 Canada ·voip.ms	Re: Who provides tollfree termination w/ accurate CID? Will this honor the CID set on the ATA/Asterisk? It would be simpler for me if regular calls after registration (e.g. via sip.callwithus.com) to tollfree numbers routes through this gateway with the CID I have set on my callwithus account. I can then choose to use a premium route using the route selection prefix if I ever need that.
	permalink · 2008-11-19 15:31:03 ·

sokhapkin Premium join:2003-05-08 Somerset, NJ	Re: Who provides tollfree termination w/ accurate CID? CID set on asterisk will be passed as is. CID set in CWU account will not be honored, the gateway forwards calls to TF provider on low level. You don't even need to have an account with CWU to use tf.callwithus.com. -- »www.callwithus.com
	permalink · 2008-11-19 15:49:37 ·

espaeth Digital Plumber Premium,MVM join:2001-04-21 Minneapolis, MN ·voip.ms ·Vitelity VOIP ·Callcentric ·VoiceStick ·ViaTalk ·Comcast ·Embarq	said by sokhapkin : You can send toll free calls to tf.callwithus.com. Don't register with the server, just send calls to it. Let me know if something is not OK. Works great -- added it into my dialplan for tollfree. Thanks!
	permalink · 2008-11-19 21:11:43 ·

PX Eliezer Premium join:2008-08-09 New Jersey ·Callcentric ·Optimum Voice ·callwithus ·voip.ms	This issue of ANI and toll-free termination seems to be an issue for various VoIP providers, probably because there is so much overlap in their downstream carriers. Here's a similar problem reported in the VT forum: »When calling an 800#, caller ID sent is 916-209-4509
	permalink · 2008-11-24 21:58:02 ·

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN

·voip.ms

·Vitelity VOIP

·Callcentric

·VoiceStick

·ViaTalk

·Comcast

·Embarq

Re: Who provides tollfree termination w/ accurate CID?

I've been really surprised at how much of a pain it is to find consistent tollfree termination.

I had to pull VT White out of the mix because of the nasty Level(3) issues where calls would be signaled as answered (so no other trunks would be attempted) but the RTP audio would just spew a busy signal. There's a thread about it in the VT forum: »Toll-Free calls not going through I suspect this issue is why ViaTalk might be toying around with other tollfree providers.

FlowRoute consistently sent in CID, but I took them out of service after I had a few conference calls get randomly disconnected.

So now I'm down to:

1) tf.callwithus.com -- send a few SIP packets to Sergey's server then the RTP sessions hand off to O1 Telecom. ANI/CID has been consistent, and call quality has been great. I know there has been concern about abuse of free things, and I hope that doesn't happen because this is a great option right now.

2) tollfreegateway.com -- seemed to work great every test call I made. I've been checking over the last few days and ANI/CID is consistently set. Still have a little bit of uncertainty about the company so they remain my backup option

3) VoicePulse -- hit or miss chance whether accurate ANI/CID will be sent in. As a 3rd string option, if it comes to this I suspect I'll just be happy that the call terminates.

permalink · 2008-11-25 00:34:34 · Print ·

ezcallguy join:2008-11-28 New York, NY	grnvoip.com offers calling credit of $.001 for each minute of toll free traffic that you send. details here: »www.grnvoip.com/toll_free.html
	permalink · 2008-11-29 19:39:09 ·

your comment..

Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat	per second billing » « [Lingo] Lingo Drops Outgoing Voice


Wednesday, 02-Dec 06:43:47	Terms of Use \| Privacy Policy \| Hosting by www.nac.net - DSL,Hosting & Co-lo \| feedback \| contact over 10 years online! © 1999-2009 dslreports.com. page compression OFF