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« Waah..waah..cry me a handful...  
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Dude
What Happens When I Do This
Premium
join:2000-11-20
Chicago, IL
clubs:
·BroadVoice

Illini

As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law)

I wish thats how it wass here in Illini
--
www.Bachelors-Grove.com Paranormal Forums


bender
Bite my shiny metal ass
Premium
join:2005-03-19
Evanston, IL
clubs:
·T-Mobile US
·Vonage
·AT&T U-Verse
·AT&T Midwest
·Mediacom

said by Dude See Profile :

As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law)

I wish thats how it wass here in Illini
to heck with it have that be a nationwide policy.

ender7074

join:2006-11-21
Saint Louis, MO
·AT&T Southeast

reply to Dude
said by Dude See Profile :

As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law)

I wish thats how it wass here in Illini
I thought it was. I used to work for Charter in their phone department and we had a 24 hour window to get phones fixed in the St. Louis area, Illinois side included. I may be remembering that wrong though.


tad2020

join:2007-07-17
Orange, CA
·AT&T DSL Service

reply to Dude
I'm lucky if they fix their own mistakes within 24 hours, like when they disconnect my offices main number when we tried to change the phone number on a fax line and when they "fixed" that they had actually disconnected both lines. It took about 3 days to get it sorted out.


BSD24
Tier 4
Premium
join:2008-04-30
Middleboro, MA
clubs:
·Comcast
·Verizon FIOS
·Verizon Online DSL

reply to ender7074
said by ender7074 See Profile :

said by Dude See Profile :

As for CT Attorney General Richard Blumenthal's claims that AT&T doesn't have phone service repaired within 24 hours (a state consumer protection law)

I wish thats how it wass here in Illini
I thought it was. I used to work for Charter in their phone department and we had a 24 hour window to get phones fixed in the St. Louis area, Illinois side included. I may be remembering that wrong though.
Comcast does to, but thats more of a "company policy" - not a local/state/federal law. Companies - or rather humans (in general) make mistakes. Laws punish mistakes, company policy is more of guidelines and a reason to credit.


uther

join:2001-12-04
Saint Louis, MO

reply to ender7074
said by ender7074 See Profile :

I thought it was. I used to work for Charter in their phone department and we had a 24 hour window to get phones fixed in the St. Louis area, Illinois side included. I may be remembering that wrong though.
I also used to work for Charter's TTM department. I remember a manager stating that the 24 hour window rule was mandated by FCC.

If Charter leaves a no dial tone issue out past 24 hours, FCC fines Charter.
-
Forums » AT&T Tells Us Customer Service Critique Unfair« Waah..waah..cry me a handful...  


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