exbelltech
@cgocable.net
| reply to Kardinal
Re: Bell Layoffs: Ottawa, Hamilton, Toronto and Montreal
Look at the example of Nexicom based out of Millbrook Ontario. A virtual rural telephone company that is extremely well run and now expanding into Bell territory as a reseller with a multitude of products. I would speculate that if Bell Canada was managed as well this forum would be as sparse with postings as the Cogeco forum. |
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fud master
@videotron.ca
1 edit | reply to Kardinal
said by Kardinal  :I'm sure fair-to-medium-sized communities pay for themselves, but do you think that the ones that run 10km down a rural concession road, serving a perhaps 15 families in that distance, really generate a profit? Besides, if rural communities generate good revenue, why don't CLECs want to move into those markets rather than staying with the easy money of large centres? They can just use Bell facilities to provide their own services, or even resell Bell service with their own brand on it. Look at PEI who will give Bell 8.3-MILLION dollars to serve 5% of PEI's population.
Bell didn't say no. |
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Kardinal
Canadair CT-114 Tutor
Premium
join:2001-02-04
N of 49th
clubs:
| reply to travisc
said by travisc :You want to tell me that rural communities are unprofitable now that the wires are in the ground and they're milking em for Smart Touch services? Don't think so. I'm sure fair-to-medium-sized communities pay for themselves, but do you think that the ones that run 10km down a rural concession road, serving a perhaps 15 families in that distance, really generate a profit? Besides, if rural communities generate good revenue, why don't CLECs want to move into those markets rather than staying with the easy money of large centres? They can just use Bell facilities to provide their own services, or even resell Bell service with their own brand on it.
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The thoughts expressed in the above post are those of the poster, and can only be attributed to his state of mind at the time of posting.
Join Team Helix
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eye roller
@videotron.ca | reply to travisc
Kev, Lets NOT forget the MILLIONS of dollars the gov gives to put up structure for the rural communities, like they have JUST done in PEI for Aliant.
yer fulla fud. The structure is already paid for by the gov before its even put in place. |
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travisc
join:2001-11-09
Port Perry, ON
| reply to kevmetric
kev, traditionally public companies are supposed to generate profits and cash to pay out to investors, banks, mutual fund and Mom & Pop investors.
You want to tell me that rural communities are unprofitable now that the wires are in the ground and they're milking em for Smart Touch services? Don't think so. |
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shrug
@videotron.ca
| reply to Savillian
said by Savillian :What exactly do you mean by "the writing is on the wall"? Are you saying Bell is about to go bankrupt? Whats this topic about again? |
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Savillian
join:2003-11-22
| reply to shrug
said by shrug :
No offence to the Bell employee's... but the writing is on the wall and has been for a year.
If no one is making alternate plans now or seeking alternate employment now and you bitch when the hits come, its your own fault.
What exactly do you mean by "the writing is on the wall"? Are you saying Bell is about to go bankrupt? |
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kevmetric
Competition, Open And Free Markets
join:2002-01-15
| reply to ho ho ho
If Bell didn't have so much pressure to generate profits
and cash to pay out to investors, banks, mutual fund Mom
and Pop investors, and submit to regulations that require
a high level of service in rural communities (unprofitable)
perhaps Ottawa could impose labor laws and tarrifs
allowing jobs to stay in Canada.
Fat chance. |
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exbelltech
@cgocable.net
| reply to ho ho ho
240 assignment clerks- "Business restructuring in Customer Provisioning & Design (CP & D) organization,CP&D organization will consolidate its Hamilton office to 100 Borough Dr in Toronto, return the teleworking employees to Bell offices and offer Voluntary Separation Packages ", as if hold time was bad enough when I was a tech, glad I left Bell to start an inside wire company, this should send even more clients my way as the techs get frustrated or heaven forbid layed off. |
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alphaz18
join:2005-02-26
CANADA
| reply to shrug
i get where shrug is coming from. but. why doesn't bell try to get new customers by offering decent services and what consumers want. instead of running themselves into the ground by trying to scam every penny out of everyone then trying to sell less and less for more $$$. then making them piss angry and trying to force them to stay by using contracts and termination fees.. and when that fails. they whine and raise prices some more. saying we're not doing well! we have to raise prices! and the cycle continues.. eventually you can raise all the prices you want but it wont matter if you have 0 customers.. |
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shrug
@videotron.ca | reply to ho ho ho
No offence to the Bell employee's... but the writing is on the wall and has been for a year.
If no one is making alternate plans now or seeking alternate employment now and you bitch when the hits come, its your own fault. |
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jj_frap
join:2003-12-15 | reply to ho ho ho
And I suppose my old 310-Prime Quebec job will be sent to Tunisia within two years. |
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Savillian
join:2003-11-22 | reply to CanerisErik
The day I have to sit on a phone for a WHOLE day with a tester(much like today) and he is in India (or some other place I have trouble understanding their dialect)is the day I quit the Bell group of companies. |
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CanerisErik
Caneris
Premium,VIP
join:2007-10-03
Toronto, ON
| reply to alphaz18
said by alphaz18 :said by CanerisErik :said by HeywoodFloyd : Remedy The biggest piece of crap I've had the pleasure of working with at four different organizations. It's amazing how every large organization seems to be drawn to it and all the ITIL crap that revolves around it, when in reality it just makes things worse. Staring at remedy HD4 right now. Yay! :\ yup every large company uses this .. depends on the implementation. of the forms and such. the bell remedy hd4 is actually quite fast i find.. however.. this other one i work with.. is slow as.. ummm a rock. Agreed, it depends largely on the customization and the forms. |
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alphaz18
join:2005-02-26
CANADA
1 edit | reply to CanerisErik
said by CanerisErik :said by HeywoodFloyd : Remedy The biggest piece of crap I've had the pleasure of working with at four different organizations. It's amazing how every large organization seems to be drawn to it and all the ITIL crap that revolves around it, when in reality it just makes things worse. Staring at remedy HD4 right now. Yay! :\ yup every large company uses this ..
depends on the implementation. of the forms and such. the bell remedy hd4 is actually quite fast i find.. however.. this other one i work with.. is slow as.. ummm a rock. |
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CanerisErik
Caneris
Premium,VIP
join:2007-10-03
Toronto, ON
| reply to Harleyguy
said by Harleyguy :Thats only one opinion. Unfortunately it's a very prevalent opinion in places where they have tweaked the hell out of it, it runs slow as a pig, and no one uses all the fancy features. Last time I checked, that would be Rogers, Primus, government of Ontario, Toronto District School Board, just to name a few.
Damn, I even recall calling into Primus support two years ago and joking with a random tech about how much it sucked, and I've never even spoken with him before.
So you're partly right, it's an opinion, but not "only one" 
It's certainly a popular product though and perhaps it's even improving lately. |
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Harleyguy
join:2008-02-01
Waterdown, ON
| reply to CanerisErik
said by CanerisErik :said by HeywoodFloyd : Remedy The biggest piece of crap I've had the pleasure of working with at four different organizations. It's amazing how every large organization seems to be drawn to it and all the ITIL crap that revolves around it, when in reality it just makes things worse. Thats only one opinion.
For the user with a text search license who can create PDQ's or Macros , there is nothing that can be pulled out of Remedy.
Its a great tool for those who are not afraid to use it. |
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CanerisErik
Caneris
Premium,VIP
join:2007-10-03
Toronto, ON
| reply to HeywoodFloyd
said by HeywoodFloyd : Remedy The biggest piece of crap I've had the pleasure of working with at four different organizations. It's amazing how every large organization seems to be drawn to it and all the ITIL crap that revolves around it, when in reality it just makes things worse. |
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HeywoodFloyd
join:2008-11-23
Canada
| reply to Glen1
said by Glen1 :Unfortunately yes I have seen those. I was having coffee with 2 C.O. guys the other day and they said FWFM was the worst thing they ever experienced since they started with the company...sometimes you have to just start over and make it work. This is something the India experience will never know about. As I have posted elsewhere, there are currently 2 managers for every single employee at Bell Canada. But the situation in the Central Offices is much little different with one manager for ~ 25 employees.
Consider this: In the old days, CO techs got their troubles from TRACS (which got them from CALRS). Frame techs got their orders from MFAS. Field techs were dispatched from either CALRS or FSOS. Data techs worked from TRIS (pronounced "trys"), Remedy, and one other system I forgot the name of. Special circuit orders were sent to the CO via MTWO or SSAMS depending up whether they were internal trunks or external customer circuits.
Now it's 2008 and you are a manager attempting to manage a large group of techs. It will be a lot easier for you if your technicians are all working from the same computer system. On top of this, if you are training a group of people to cover many jobs in the event of a strike (BTW, the last one was 1999), then putting them all on one crappy soup-to-nuts computer system will be better for you as a manager than it is for your technicians.
Now many of the older computer systems required dumb-terminal (or terminal emulator access) but FWFM is web based so I suppose it will be a lot easier for foreign contractors to access the latest system.
Of course, putting your eggs in one basket does come with some risks. Last year FWFM experienced some strange performance problems which included loss of data. This could only be fixed by bringing in an Oracle specialist from France. With this European connection it makes you wonder is there are SAP modules in FWFM as well. |
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Jolie
Take my advice.. I don't use it anyways.
Premium
join:2004-08-07
London, ON
| reply to HeywoodFloyd
So many rumours flying around, but, it's a wait and see situation. Last week I spoke with a 905 tech and he told me he had heard that between 4500-5000 techs would be gone in the new year. A short time later a 613 tech said he had heard the number was closer to 8000. Then another said, no, the 5000 was Bell Mobility being spun off. So, we can speculate all we want , but, until it actually happens nobody really know for sure. |
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