 Anon | reply to reseller Re: The Bad News keeps coming....
haha. hope they fire you. i'm sure they liked the comment about how you "built" the company you work for. why aren't you in a higher position? |
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 Brian D9
join:2000-02-26 Camp Hill, PA | reply to chris Perhaps in the wonderful world of fast food. |
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 Anon | reply to Anon oh, that's in response to your first post, MINDWARP. or shall i call you pathetically repressed by anger, with nothing better to do? i think you may just be mad that it's still taking you the whole day to download the movie with the girl performing on the donkey. hey, i've got news for you.... they don't just play with donkey's anymore. |
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 Anon | reply to Anon with intelligence at mind (or not, in your case), it's "an intelligent one," and not "a intelligent one." that's grammar lesson #1. aside from that, you can eat my toejams. if you like the taste, i've got some other stuff you can eat as well. let me know if you're interested. have a great day! |
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 Anon | reply to Anon mindwarp
If you were half the system administrator you say you are, then you would know that Isaac is the stupidest tech you could ever speak with. He can't even tell the difference between a crossover and a straight cable or their application in computer connectivity, much less about DSL connectivity to your network. I just thought you should know that before you open your mouth. In the future make sure that you actually know what you are talking about. |
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 Anon | reply to Anon Very cool of you to own up to slamming everyone at Zyan and retracting that every individual there was not intelligent. As a former BAE (sales rep) at Zyan (I resigned 2 weeks before the carnage), I encountered many intelligent, competent and caring people at the company. There were however, people of the opposite characteristics. What irritated me the most about working with some of these people and their managers was that they were not held accountable for their actions or rather the lack of action. As a sales rep, if I had accounts cancel, my accountability showed up as a chargeback to my paycheck. Thank goodness I only had a few chargebacks primarily due to lengthy installations that were even beyond Zyan (Telco & CLEC issues) control. Even then, it was food on the table for my family that was lost. I never got to speak to or had the opportunity to get to know top management at the company so it's challenging to know what's on their minds. As with any company, Zyan and other DSL ISPs strive to provide a service that is in demand. Unfortunately, like other Internet only companies that grew too fast and lacked cost controls, profitability went out the window and the market has reflected that. Who loses the most from this? Investors. For the most part, I don't feel sorry for them. From what I know, most are wealthy individuals or companies that knew they could gain or lose on their investment. I went into the company with my eyes and ears wide open and knew what I was getting into. We sold and spoke based on what we were given from above. However, there came a point in my mind that what was coming from above no longer made business sense and prompted me to seek other opportunities. I've started my own company (thank goodness it doesn't rely exclusively on the Internet)and also landed a lucrative position with a fitness and nutrition company so that I can still earn a living and help people with their lives - not just their connectivity. There were a lot of valuable lessons learned at Zyan that I take going forward and hope not to make in my own endeavors. As a techie I would watch your back too where you are. Who knows how this fallout will affect you. Keep being cool and keep moving on !!! -- movingon |
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  reseller
@advdata.net
| reply to reseller I was just contacted by the ISP I work for regarding my earlier comments (2000-11-28-13:51:00 EDT). I was informed that I do not have permission to represent my ISP in any way. Any comment made was from personal experience and I was wrong in sharing them. I am sure that any person working in the DSL industry has frustrations. I do however want it noted that my comments were in defense of a personal friend whose posting although may have been harsh were rebutted by Zyan employees in a less than professional manner as well. It would probably do us all well to concentrate on repairing what problems exist with DSL and not just engage is a pissing match on this message board. |
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 Anon
| reply to Zyanite I totally understand where you are comming from, and you sound very reasonable and intelligent. Unfortunately, you are not one of the people who on a daily basis I had to talk to on the phone. So I will make a retraction, that I do feel bad for those Zyan employees who were hard-working, and were caught by suprise by this. For those of you who were involved with contract violations, and the technicians who I had to explain how dsl works .. I guess its Christmas, I just hope that in business I never hear from you ever again.
[text was edited by author 2000-11-28 16:23:02] |
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  Mind
@zyan.com
| reply to Anon Mind warped, you work for a reseller, a reseller that is a down stream partner of Zyan. Sh!t flows downstream! If you haven't figured it out yet that you are next. I wouldn't be talking so much trash my friend. Karma is a powerful thing!
Oh, and by the way, I just checked, Livonia, Michigan has 2 pet shops and 1 ISP... working out of a pet shop! |
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  Zyanite
@zyan.c
| reply to Anon Hey Mindwarp.
I just want to offer you a counterpoint. It's true that not all of Zyan's employees were intellectually superior to the general population. However, for the most part, they were all hard-working, dedicated people who, like those in any other startup, put in 60-80 hour weeks, and forsook friends and family to make Zyan work.
I know you don't mean it when you hope that Zyan's employees have a horrible Christmas. None of them would wish it upon you.
For the record, I hope you take this opportunity to note that you have just talked to an intelligent Zyan employee. Perhaps not all of us have your "mental strength" but perhaps what they lack in mind, they make up for in heart and spirit.
Bandwidthlost has the right tack: regardless of whether you're still with Zyan as an employee or a reseller, or if you're an ex-employee or former reseller, having to lose your job during the holidays stinks. My sympathies to all my friends and former coworkers. I wish you all well. |
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 Anon
| reply to mind Unfortunately, even though you have multiple ignorant assumptions, which I would expect from a Zyan employee, I will end this with this: I still have a job. We are still in business. Just to clear one more thing up, I work primarily on Slackware, not anything Microsoft related.
[text was edited by author 2000-11-28 16:17:42] |
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  reseller
@advdata.net
| reply to mind Actually the person who posted the remark above about all the techs sucking is true. They know as much about networking as my grandma. The individual above works for a Zyan reseller just like I do. I am also a systems administrator. The excuses that the Zyan techs gave were non-tecnical excuses. I have been on the phone countless times... not just a few times AS HAS EVERYONE ELSE WHO IS A ZYAN RESELLER. You know its true. Your blatant disregard and denial of this problem is probably one of the HUNDREDS OF REASONS WHY ZYAN SUCKS AND HAS FAILED. I dont wish anyone harm or suffering though and i think the statements of the above individual were uncalled for. Im not just an mcse either. I am cisco certified and built the ISP that I work for so I do know what I am talking about. The individual above is also a well certified network engineer not just an mcse... they are usually stupid... usually. |
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  mind
@zyan.com
| reply to Anon Listen Mr. Paper MCSE, for one thing lets get something straight. You base your assumptions on a few conversations with tech support people who may or may not have any latitude in addressing your DSL issue. There are many people involved in delivering service to you. You have your CLEC, ILEC, ISP, Backbone provider, etc... In most cases tech support can only open trouble tickets with these providers. For the ISP, there really is only one point of failure for most of their services. So, if you were anywhere worth your weight as a "Systems Administrator" you would know that 1. DSL should not be used for anything mission critical. 2. If you are using it for anything mission critical than you should have redundancy or fail-over capabilities. 3. Dail-up is a whole lot cheaper and the support is good. Perfect for your 3 computer peer-to-peer network at Buford's Tropical fish and Reptiles.
Get out of my face you Po' dunk paper MCSE. My guess is that you are pissed off because the manager at your pet store made you wait 2 hours on the phone to speak to tech support only to find that you could not intimate the type of problem you were having - 'uh, I caint git my eee-mail-thing-a-ma-jibogger'. You $uck.
Oh, and by the way, the great thing about living in the city is that there are plenty of jobs out there to be had. Unlike your three pet shop town.
I will have a very merry Christmas, Thank you! |
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  chris focus Premium join:2000-08-13 Middletown, CT
·NETPLEX
| reply to Anon Normally I would whole heartedly agree with you. I mean, I am the first one to jump on the 'you shouldn't be in the business if you are an idiot' band wagon but hey, it is close to Christmas.
What I do hope is that these people find some gainful employment in whatever fields they excel at, even if it isn't DSL. |
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 Anon
| reply to cshaffer I would not expect to have perfect grammar, as I am a system administrator, not a english major. Very ignorant assumption if you ask me. The employee's were very unwilling to help or troubleshoot, and some had severe attitude problems. I can say that 2 of the techs, Arthur and Isaac, were friendly, but other than that everyone at Zyan I spoke to loved to make up stories and procrastinate. I am simply implying that in the dsl world, they will not be missed.
[text was edited by author 2000-11-28 16:16:31] |
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 cshaffer
join:2000-06-05 Addison, TX
| reply to Anon Now that is not a very nice thing to say. You should blame the company not the employees. The company hired the people you say are not intelligent, and because of that, it is not the employees fault that they were not properly trained or informed. Based on your grammar skills you don't seem to be to hot yourself. |
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 Anon
| reply to bandwidthlost You must be joking. I hope Zyan employee's have a horrible christmas. I have never, ever talked to a intelligent one yet. I suppose they may have stayed in business if they knew what dsl was.
Just for reference for all you former Zyan people: DSL is a digital subscriber line.
[text was edited by author 2000-11-28 16:15:11] |
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